577 Sterling Drive
Richardson, TX 75081
972-591-0199

Local Reviews
for richardson, tx

Rated 4.9 out of 5 stars based on 292 customer reviews

Excellent Service

We have had A/C PROS for years and we are very pleased with the service. Their technician are thorough every time they come for the service maintenance and they are very professional. Justin has been here many times and provides excellent customer service, and always explain very well when we have problems.

  • Overall Experience
  • Quality
  • Price
  • Convenience

AC Pros —great service

Joel has always done an excellent job of checking out our HVAC system. We like him and AC Pros.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service.

Well done.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service.

Once again Joel does a great job. Looking forward to a summer of worry free AC.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional, personalized service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Taking care of customers

On time Fair estimates Customer focused

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Friendly, arrived within the scheduled window, respectful, quick

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Good customer service and quick service. Will recommend again!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service!!

Very professional. Took time to explain our programmable thermostat. Always outstanding service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

I’ve been using this company too long to say. Their receptionist to technicians are always impeccable. Highly recommend

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Joel is always friendly and professional. Answers all of my dumb questions without judgement!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome service by Joel who was really helpful!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

We have used AC Pros for many years and have always had excellent service. I would highly recommend them for all your HVAC needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

My wife had concerns about our HVAC system. Sam addressed all of her concerns openly and honestly, made some minor adjustments to the system and recommended more insulation in our attic.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for richardson, tx

Samuel H.

Samuel H. Job Checkin

Completed summer maintenance visit everything is working properly only recommendation is adding more insulation customer understands please see pictures attached and estimates


Samuel H.

Samuel H. Job Checkin

Check the system out everything is working properly


Joel S.

Joel S. Job Checkin

AC performance tune-up times one system. Clean effects filter. Inspect blower, evaporator and don't work. Drains are clear at this time. Refrigerant level good at this time. Test capacitor and contact her. Wash condenser coil. System cooling properly at this time.


Joel S.

Joel S. Job Checkin

AC performance tune up times one system. Inspect blower, evaporator and ductwork. Check drains for proper flow. Wash clean effects filter. Test thermostat for proper operations. Check outdoor unit. Refrigerant level good at this time. Wash condenser coil inside and out. Test capacitor and contactor. System is cooling properly at this time.


Justin S.

Justin S. Job Checkin

There is one carrier package unit and one split system . The rtu takes 2-20x20x1 filters in ceiling and split system takes 1 20x20x1 . Roof access is in back of building and there is water access but will need about 200 ft of hose to reach .


Justin S.

Justin S. Job Checkin

Completed ac tune up and while checking capacitor I found it 40 and when it should be 45 mfd. I informed customer and they wanted to replace capacitor.


Justin S.

Justin S. Job Checkin

Contactor was causing fuse to blow . Replaced contactor and washed condenser off and system is operational.


Justin S.

Justin S. Job Checkin

Completed ac tune up . Found loose wire for fan capacitor that I tightened. Checked condensation lines , cleaned condenser coils and checked pressures which for this fixed office system my superheated was 11. Inspected ducts and checked for any air leaks . Changed customer supplied filter.


Russ T.

Russ T. Job Checkin

Performed one system cooling maintenance. Replaced filter provided by homeowner. Drain line is clear. Indoor and outdoor unit operating perfect, aside from high starting amps on compressor outlined in observation sheet. Made recommendations for preventative add ons. Declined at this time. System is 2014 4 ton 16seer.


Joel S.

Joel S. Job Checkin

Dispatch for no pool commercial account rooftop unit. Unit has a defective compressor. It is causing the breaker to trip. Russ will leave quotes for new compressor and options for a brand new rooftop unit.


Samuel H.

Samuel H. Job Checkin

Apon arrival checked in with customer the following are my findings Found the outside unit amping out high informed customer about her options she approved the hard start kit after this the unit is working great please see pictures attached


Russ T.

Russ T. Job Checkin

Performed 3 system maintenance Main 5 ton 2021 Master 2 ton 2020 Upstairs 2 ton 2019 All system operating properly at this time, no mechanical issues. Rinsed all condenser coils. Making preventative recommendations with UV&OXIDATION.


Joel S.

Joel S. Job Checkin

AC performance tuneup times one system. Changed out. Client supplied filter. Verified drain is clear at this time. Refrigerant level is good at this time. Wash condenser coil. System is cooling properly at this time. System is only one year old.


Samuel H.

Samuel H. Job Checkin

upon arrival found the Outside unit having a wire that was slightly disconnected from the Connection point remediated system is working properly at this time also told customer about getting him on the books for a maintenance visit he will do shortly


Joel S.

Joel S. Job Checkin

Dispatched to a no pool. Found system with the error code which indicated outdoor unit had lost communication. Breaker was off so I cycled power and system came back on. I checked the charge and found it to be about a pound low on refrigerant. We recently changed the compressor, so I am not charging her for the refrigerant today. System is cooling properly at this time.