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Emmanuel was great and he was kind and knowledgeable and he was efficient. And yes, he was very professional.
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Except being on the good contractors list, you should be on the good sales man list as well. Gave no alternative choices on fixing the unit, just a sell pitch on a unit. Feel bad for the good contractors list, This technician or should I say that company, can install and put in a brand new unit and probably to a great job. But when it comes to alternatives, brand new is the only language this company understands.
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Justin was quick and thorough, exactly on time (and let me know he was on the way) and explained everything he did completely! I really appreciate the excellent service he provided and the outstanding service I ALWAYS get from AC Pros. Consistency and dependability are truly invaluable and I very much appreciate it!!
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I don’t work with any other vendor in any field who has this exceptional level of communication, follow up, and great service!! I can’t say enough about how much I appreciate the excellent workmanship and quality provided by Joel and AC Pros!!!
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Joel was awesome - it’s SUNDAY and I got an immediate response, a text saying he was on the way with a picture. He had it fixed and up and running within 30 minutes!! It’s 100 degrees outside… NOTHING beats that level of service - and friendly people to boot - from the phone personnel to the service tech. I’m amazed, impressed - can’t recommend them MORE highly. It’s SO hot outside and I have some cool AC blowing!! Did I mention it’s Sunday evening?!! Wow!!
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Joel is amazing! Great service, workmanship and professional! Thanks Joel!
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Francisco was awesome!! Called me and got details about the issue, came out quickly, got the issue resolved, fully checked to be sure it was working well, then explained exactly what he did. Couldn’t be better - WOW!!
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Excellent service, communication and professionalism!!! Thank you for always being SO good and putting your customers first!!
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From start to finish - excellence! True focus on communication and keeping me informed about each step. Patient explanation along with quality service and workmanship!
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Completed a heat maintenance on a Bryant gas furnace. Check for gas and CO2 leaks. Flame sensor and igniter are functioning properly. Ready for the winter. Collected $69 Cash
Completed with HVAC water leak on a 2.5 ton above the tub r22 straight electric. Found water leaking down to bathtub due to a bad primary and secondary drain pans. Giving customer the option to replace inside portion only or complete unit upgrade. Customer cannot make a decision untill talking with daughter.
Charged the system to a 10 degree subcool
Checked indoor unit: checked blower amps, changed filter, checked electrical Checked outdoor unit: checked fan motor, compressor, all electrical connections, capacitor, contactor, checked pressures/ sub cooling and superheat, cleaned coils. Recommend: UV light
Came out for cooling maintenance. Condenser coil was dirty I washed it down. Found system was overcharged and I recovered refrigerant till system was cooling efficiently.
AC performance tune up times one system. Clients change their own filter. Inspect blower, evaporator and ductwork. Found a wire to power thermostat from the furnace instead of from the batteries. Check outdoor unit. Refrigerant level good at this time. Wash condenser coil. System is cooling at manufacturer specs at this time.
I was here earlier on a complimentary maintenance. Mark decided he would like me to return to add the refrigerant that I had recommended. If Mark says yes to the estimate that I left him I will apply the r22 towards the invoice for the new system.
AC performance tune up times two systems. Mark changes his own filters. Inspect blowers, evaporators and ductwork. Downstairs is a 2021 model. I performed a leak search on both systems. Unfortunately both units are low on refrigerant. Downstairs is the newer r410a upstairs is r22 I am leaving a repair estimate in order to get the systems running at peak performance with refrigerant. Also leaving quotes for replacement for the upstairs since it is 14 years old.
Fall heater maintenance one system heat pump (upstairs only). Upon arrival the system was turned on in emergency heat mode. At the indoor unit the blower motor, evaporator coil, heat strips, duct work, and electrical connections were all inspected. The system was then turned on in heat mode and at the outdoor unit the compressor, fan motor, condenser coil, electrical connections, and refrigerant charge were all inspected. The filter was changed with one provided by the homeowner. The system is heating properly at this time.
Heat performance tuneup times one system. Changed out filter. Client supplied. Inspect blower, evaporator and thermostat. Checked outdoor unit. Tested defrost cycle. Wash condenser coil. Refrigerant is good at this time. System is heating properly at this time.
The primary drain line was clogged, a blow out of the line with nitrogen later and the system began to drain normally. No other issues found at this time. See attached pictures.
Dispatch for no cool downstairs. Arrived fine system low on refrigerant again. Bob put in 12 pounds back in September. His note stated that they recommended I evaporator coil and secondary pans. I advise clients to make an appointment to get the maintenance done and we can do a leak search then. System is cooling at this time I left a quote for a coil and a new system. # NO
Heat tune up on new heatpump . Sent tune up form to customer along with a quote for a duct cleaning.
