Technicians arrived Thursday March 4 but no appointment was scheduled (it wasn't a good time). Two technicians arrived; one of whose shorts were partway down his butt. It was unprofessional. They then spent 5 hours replacing the wire and it still was not fixed. They had to call in a 3rd person who then diagnosed contact part had to be replaced. Made me wonder whether the wire needed replaced . They were all very polite though. Up until now, the service has been fine, so this was disappointing.
Ac service call. The technician found the drain line backed up. The customer was happy that we offer a pan guard to protect his drain line for 6 months. The technician flushed and vacuumed the drain line and installed a pan guard.
# no review Warranty from the install of the transformer a few months ago. . The wires coming form the transformer wasn’t tightened properly. I corrected the warranty problem. The system is cooling properly.
Air conditioning service performed
Ac service call. Tech found the capacitor had failed. Replaced the start capacitor.
Complete maintenance on trane ac system all amps and pressures are In range. Changed filter flushed drain line.
Platinum maintenance performed 1 of 2. Surge protection and pan treatment estimate given. Homeowner wasn’t home, I was dealing with the son. Tried calling the customer to go over estimate. No answer.
Replaced a faulty contactor and started the AC system to check operation.
Air conditioning service performed. Customer has bad transformer and tstat wire from ah to condenser. Length is 70 feet needs to have two guys