Howard was excellent
Our technician was very helpful and knowledgeable. Thanks for a good experience.
Howard is a great technician and a delightful human being. Ashley calls me to set an appointment, she lets me know when they are on their way to my house, the technicians are professional and very respectful of my time and my home.
I had some crazy issues with my main unit that was covered under American home shield. A/C wizard was assigned to handle my repairs. They ended up replacing a number of parts over a period of months and when it came time for my renewal with American home shield they (American home shield) really stuck it to me last minute by not renewing my coverage for fear of having to have to cover the expense of a totally new unit. Meanwhile, they had replaced the compressor, evap coil and more. After my policy expired and AHS would no longer respond to me I had an issue with something that turned out to be a minor issue. A/C wizard didn't know that before hand but still kindly and professionally provided me a tech (Howard is the BEST) immediately and when he arrived diagnosed the float switch to cut off the unit in case of water build up was defective. This had not been a prior issue and they really didn't have to go as far as they did by replacing the switch at no cost to me. They spent over an hour here and Jimmy, the owner, refused to take my money which o gladly offered. Thanks A/C wizard for all your great efforts in taking care of my needs!!!
The technician was good, on time, quick, personable and friendly. Excellent work.
Meeting went well
Howard was very professional, knowledgable about our AC problem, and easy to talk to. I wish more technicians in other specialties were as cordial as he was; he'd be a great neighbor!
Howard was very efficent yet personable at the same time.
Diagnosed an old Lennox furnace that has a crack rusted through its heat exchanger, needing replacement.
Fixed a Goodman furnace that had a broken ignitor.
Fixed a Carrier AC that had a copper line dripping condensation on cieling.
Fixed a Carrier AC that had a dirty evaporator.
Tuned up a fir down heater.
Found a very clogged drain that will need an auger.
Fixed a York AC that had a leak.
Fixed a Goodman AC that had a leaking drain.
Found a Tappan AC with a refrigerant leak that needs replacing.
Fixed a Lennox air conditioner that had a blown out capacitor.
Fixed a First Co. AC that had a broken fan.
Fixed a Trane AC that had a clogged drain.
Fixed a Goodman AC that had a leak.
Fixed a Lennox AC that had a broken blower motor.
Diagnosed an AC that had hot rooms from bad duct design, needing more airflow.