We have always had great service. Professional and nice
5 star rating Alro/ Academy Air maintenance group are a wealth of knowledge about the systems in which they work on and delivered expert level of service.Great conversation and customer experience.
Brad came when they told me he would. Brad looked at the problem and when he diagnosed it, he was sure to tell me what he found and it was fixed.
Very professional and courteous. He was very willing to answer any questions I had without hesitation.
Carlos was pleasant and friendly. He wore protective shoe coverings so as not to track dirt into the house. He performed the job he was sent to do. Thanks!
Brad was on time and very nice. He did the repair in great time made sure it was working properly before he left.
After a disappointing service experience on Friday with one of the technicians, Mason did a wonderful job making up the impact of the bad experience. Mason was very courteous and made me feel that my concerns were important to him and to Alro/Academy Air. Following the service visit on Friday, I had decided that I would NEVER use this company again; Mason has made me reconsider my decision because of his immediate handling and resolution of my issue. I have regained the trust that I have held for so long for Alro/Academy Air. Mason, keep up the great work; I appreciate your prompt attention and fast resolution to my concerns. All the five stars from this review go to you! Thank you.
Performed annual maintenance on the air conditioning systems
Client had no heat. House was 56 * when I arrived We repaired the furnace Blower and performed a precision tune up and safety check Furnace is heating the house and operating properly
Performed annual maintenance on the gas furnace
Install American Standard furnace air conditioner coil thermostat and complete duct system
80% two stage furnace two and a half ton air conditioner
32 point precision tune up performed on a Carrier furnace in Overland, Missouri.
I finished a filter change on a giant air handler. I also fixed a loose low voltage wire connection. Boiler and air handler are working great