I arrived at our clients home for a second opinion regarding their HVAC equipment. I met with Shonna and she educated me regarding the situation. She showed me her thermostat and attic access and I proceeded to inspect the equipment. I did ask for permission to also diagnose the system to potentially provide a fix. I found the system to be completely empty on refrigerant and other minor issues related to ductwork. I found the system to have double filter (one in the ceiling and another in the attic). I did not create an estimate for repairs due to the age and obvious signs that the system has a significant refrigerant leak. I did created 2 estimates options and will be sending them to both via email. I also addressed the email Mr. Brown sent to us 1. Outdoor Condenser Unit (brand, model, SEER2 rating, and tonnage recommended) - American Standard 15.2 SEER 5 Ton Conventional split system 2. Indoor Coil / Evaporator (brand/model, compatibility with condenser)- 5 ton Matching American
