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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Arrived on site, found upstairs outdoor unit in hard lockout. Reset power and compressor and both motors fired on without issue. Check temperature split and was measuring only about 10°. Checked refrigerant pressures and found them to be low. Proceeded to the indoor evaporator coil and leak tested electronically. I then found a leak in the back loops of the evaporator coil video included. Shut off unit at the breaker to prevent damage to the compressor. Advised homeowner that they were covered under parts and labor warranty. The only thing they would be on the hook for is the filter dryer and any refrigerant we would need to put in the system. I had to quote the full amount of refrigerant that the unit holds in case the refrigerant does all leak out. However, at this point the leak does not appear to be large and the system has a decent amount of refrigerant so I do not think we will need the full amount. Advised homeowner we would call the supply house first thing in the morning and u
2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages 16. Rinsed condenser unit to promote heat exchange Found condenser outside entirely plugged with dust and debris all the way around. Also found good amount of dust on the blower wheel this indicates that at least this much dust has made it past the filter and onto the evaporator coil. Advised homeowner that both coils would need to be cleaning in order to maintain efficien
DISCONNECT INDOOR FUSED 60A W/ FUSES FUSED DISCONNECTS ARE SAFETY MEASURES PROTECT AGAINST POWER SURGES. A TECH CAN ALSO USE THE DISCONNECT TO CUT THE POWER TO SAFELY SERVICE THE UNIT.
Preformed heating maintenance on a 5 ton Trane heat pump 2025. I tested all electrical components on the inside air handler. All tested within manufacturer specifications. Client did not have filter for us to changed at this time, filter size 20x25x4 Aprilaire 213. I rocoeed3d outside and tested all electrical components on the outside unit and cleanliness. Unit was very clean and electrical components all tested within manufacturer specifications. Temp being supplied to the venue is 107 degrees and 68 being returned to the unit. Unit was heating upon departure.
Sheathed and sealed all outdoor units to prevent UV damage and breaks in the exposed wire. Replaced blower motor and high limit switch on dining room 1 located in storage room on left unit. Replaced capacitor for dining room 2 located in storage room on right. Replaced blower motor for workout room and high limit in atrium. Locking caps were not installed at this time. Advised customer that we would be returning likely today to install the locking caps. Tested high limit switches and found no further issues at this time. Units in good working order upon departure.
Upon arrival, I discovered an operational unit. I asked Carrie some question to help me better understand what happened. I tested the system in heating and cooling ensuring that the reversing valve is swapping between heating and cooling. I called and spoke with Jesse about a concern I had with the design. The area is rather big with 2 walk in freezers. It is a metal section of the building. It has only a 4 ton system with approximately 4 to 5 people in the area at most times. I believe the unit is doing all it can to keep up. With Jesse’s recommendation, I sped up the blowing speeds for the cycles to increase the volume of air production. With the concerns of a potentially intermittent faulty thermostat, I would like to provide on option for replacement.
Preformed single system cooling maintenance. 2013 I tested all electrical components and cleanliness in the inside unit. All electrical components were testing within the manufacturer specifications. I did find the duct work and blower wheel to be extremely dirty and caked with dust. Temperature being supplied to the home was at 47 degrees. 69 degrees returning to the unit. I treated the drain line with total c. I did not change he filter for the client. Client had changed it 2 weeks ago. I proceeded outside to test the electrical components on the outside unit. All electrical components were testing within manufacturer specifications range but were testing on the lower side. The compressor start amps were coming out to be over 100 amps manufacturer rating is for 112 amps. I provided estimates to have the concerns on the outside addressed. Client elected to go with the duct cleaning and Aprilaire conversion kit to address the inside units concerns. Unit was cooling upon departure. Fil
I performed a single heating maintenance on a 2022 gas system. I checked amps, filter, electrical, cleanliness, and safeties. I spoke with the customer about the importance of safeties. The customer informed me of power blimps that the home has. I advise surge protection be installed on the unit to minimize damage when these power blimps occur. I observed that the drains do not have the best water protection. I provided an option to install a primary water safety switch and blow out valve. These items will reduce the risk of surprise damages and repair cost. Customer asked that I email the options to the two of them fan review later.
I performed a 3 system cooling maintenance on heat pump equipment. The downstairs system is from 2015, the unit for the bedrooms is from 2015, and the upstairs is from 2001. I spoke about the condenser fan motor again this time around. The customer addressed the emergency pan on the upstairs system. The upstairs unit has a blower capacitor that is currently out of manufacture specifications, and it may insult in blower motor failure. I noticed that the upstairs unit doesn’t have a water safety switch. I went over filtration on the downstairs unit and bedrooms unit. There is currently a half inch gap in the filter cabinet. This allows dust to bypass into the system causing stress on the components and poor air quality. Customer elected to not address anything at this time.
Arrived on site for cooling maintenance on 5 ton furnace. 2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages 16. Rinsed condenser unit to promote heat exchange Found search, protector not lit up upon arrival suggesting there had been a surge. Upon further inspection, I found that the surge protector was wired in for a air handler and not a furnace. This would be why the indicator light was not lit up. I made sure to correc
Preformed single system on a 2022 straight cool Trane unit. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I treated drain lines with total c. I checked unit for cleanliness, overall the inside unit was cleaning. The unit does have a uv light installed and in good working order. I changed he filter for the client to today, 20x25x4 Aprilaire 213. I then proceeded to the outside unit where I tested all the electrical components on the outside unit. I found that all electrical components are within manufacturer specifications. I did find that the compressor was starting high on the amps. I also checked for cleanliness of the coils. I found that the coils were extremely caked in dirt and dust, this can cause the unit not to run efficiently. I provided estimates to have all concerns addressed. Unit was cooling upon departure.
Responded to service call regarding HVAC system repeatedly generating fault alerts and requiring manual resets to restore operation. Upon arrival, performed full diagnostic evaluation of the system, including control board fault code review, sensor resistance checks, and system performance verification. Troubleshooting revealed a failed evaporator coil temperature sensor providing inaccurate temperature feedback to the control board, resulting in system lockout conditions. Further diagnostics confirmed a failed suction line temperature sensor, causing improper superheat monitoring and triggering protective fault alerts. Verified wiring integrity, checked sensor resistance values against manufacturer specifications, and confirmed both sensors were operating outside acceptable parameters. Recommended replacement of the evaporator coil sensor and suction line sensor to restore proper system monitoring, prevent nuisance lockouts, and ensure reliable system performance. System left in sa
Performed thermostat installation and testing. Tested stage 1 and 2 heat and cool and found no issues. Unit in good working order upon departure. Wi-Fi connected and homeowner advised that they would take care of getting the app connected. Unit in good working order upon departure
I performs a cooling maintenance on a heat pump system. The indoor is from 2024 and the outdoor is from 2018. During my thorough evaluation, I discovered a few deficiencies with the outdoor unit. The condenser fan motor is amping extremely close to its maximum rated amperage. This is a sign that the motor is close to the end of its life. The low voltage wires are compromised and may begin shorting out the system unless preventative measures are taken. This involves installing a protective conduit to keep the wires safe from weather and u/v rays. The disconnect is beginning to oxidize at its contacts. This will lead to the terminals getting hot and potentially burning the wires and disconnect.
Upon arrival client stated that there kitchen unit was not heating. It sound like it would try to come on but would never light. Upon further inspection I found the hot surface igniter to been not functioning correctly. I was getting 0 ohms of resistance and 0 continuity readings when testing which tells me there was a break in the igniter. I presented findings to the clients and the elected to have me replace the igniter. After I replaced the igniter everything was back in working order and heating upon departure.
