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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Purpose of Visit Responded to the service call to diagnose performance issues with the gas furnace and verify proper electrical operation and blower functionality. ⸻ Diagnostic Findings 1. Electrical Verification • Verified the furnace is receiving proper line voltage. • 120V measured at the service light switch. • 124V measured at the furnace power connection. • Electrical supply to the furnace is within proper operating range. 2. System Inspection During a deeper diagnostic evaluation of the heating system, the following conditions were discovered: • The furnace is a 2015 Carrier unit, making it just over 10 years old. • The furnace control board is experiencing an intermittent failure. • The board is not consistently sending power to the blower motor, causing the system to fail to operate properly. • This intermittent control board issue is the root cause of the system malfunction. ⸻ Temporary Solution Implemented To restore cooling and ensure the customer had tempo
Preformed adding a sediment trap to the gas line and replaced high limit temperature safety. Tested for gas leak after adding sediment trap no leaks were detected. I tested high limit temperature safety. It tested within manufacturer specifications. Unit was back to cooling upon departure.
Arrived on site for heating maintenance on 2017 Armstrong air furnace. Homeowner stated he was smelling a dusty smell when the unit kicked on. I asked the homeowner if it was more of a dirty sock smell and he confirmed. I started by cracking open the evaporator coil and inspecting. I noticed a very slight amount of debris around the evaporator and I could not notice any smell coming from the evaporator when I put my head in there. Inspected plenums and noticed a large amount of dust buildup. Proceeded with maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually ins
Client requested a duct cleaning estimate to be conducted at one of their properties. Upon arrival i spoke with the renter to get access to the attic to inspect the ducts. There are 2 units in the attic one for upstairs and down stairs. I inspected both units duct runs and plenum boxes they both could benefit from having the ducts cleaned. Tenant did state that she had dust coming out of the vent in the kitchen hen area. I also checked the blower wheels for each unit and they could benefit from a cleaning as well to allow better air flow to the home and help prolong the life of the blower motors. Spoke with property management and they are sending the estimates over to the owner since it is over the maintenance allowance limit.
Upon arrival, I found that the blower motor would stop working in a call for cooling. I checked my cooling terminal and found I was getting 2v out of the control board. The motor requires 120v to run. I checked my incoming voltage and discovered the unit receiving 200v on a 120v system. I recommended that an electrician take a look at the power supply. The system is not on a dedicated power supply.
Preformed single system maintenance on a 2022 heat pump. I tested all electrical components inside and checked the heat strips as well. All electrical components and heat strips tested within manufacturer specifications. I changed the filter for the client 20x25x4. I did notice the client did not have a float switch to shut off the unit in case of a clog or a blow out valve to help better assist in removing a clog. I then proceeded outside to check all electrical components and start amps for the compressor. I found that all electrical components tested within manufacturer specifications, but the amps at start up were over 100 amps rated manufacturer limit is 104 amps on start up. I presented all findings to the client. Client elected to have hard start kit, float switch and blow out valve installed. Showed before and after pictures of work completed and showed the start amps of the compressor went from over 100 amps down to 45 amps. Client was also interested in having an estimate lef
I performed a heating maintenance on a 2024 gas system. I checked amps, capacitor, filter, electrical, safeties, and cleanliness. The system is clean and performing well. I noticed that the outdoor unit has a drive board in it. It is advised to have surge protection for these control boards because they are susceptible to failure from power surges. Customer did not want to move forward with it at this time.
Arrived on site for no cool, due to clogged drain line. Homeowner noticed water coming out of the secondary drain line. Homeowner stated everything else was working well to his knowledge. Began inspection at vent stack and noticed there was no water. This is likely because the homeowner had the unit off for sometime and it could drain slowly. I then tested the drain line by pouring half a gallon down the drain line and sure enough it backed up to the vent stack. Perform cursory inspection of outdoor unit and found nothing of immediate concern, however, we will need to further inspect when we come back out for the maintenance. Discussed possible options for drain line unclogging including blowout valve and float switch. Homeowner elected for a level one drain clearing and maintenance performed drain line clearing, including blowing out the drain line with nitrogen and disassembling the upstairs sink where the drain line ties in and cleaning out any blockages I could find there. Showed v
Arrived on site, for heating maintenance on Trane 2020 condenser and 2016 Lennox furnace. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Complementary air report show high levels of particulate matter. Discussed benefits of air scrubber air purification with homeowner. Homeowner asked for an estimate to his email to look over. Also noticed there was no surge protection on either unit. Recommended surge protection to protect electrical components.
Arrived on site for duct replacement estimate. Began inspection at the crawl space. I initially noticed a large amount of water on the rear right side of house near some water pipe, however I did notice see any active dripping. When I brought his up to the homeowner he stated he knew about the issue and it was not a water leak. I took photos of many sagging and restricted ducts and 3 completely severed ducts. It was found that there are no saddles hanging the duct and there are many kinks and messy duct runs. I also noticed that the flue pipe has a run outside from the unit, however there is a t that is not properly sealed and is letting exhaust gasses out under the house. Discussed with homeowners the immediate safety concern with the flue pipe, the severed ducts, and improperly hung ducts. Homeowner informed us that it did not seem like they were receiving air in their front rooms. Proceeding to the attic I found 2 completely crushed ducts and 1 kink only allowing at best 50 percent
Preformed no cool diagnostic. I found that the system has a bad blower motor, also found that the unit is extremely dusty. Offered blower motor replacement and duct cleaning, also considering the age of the unit it is right at 10 years old they elected to have a comfort advisor visit be conducted. They would also like to think about the other repairs. Unit is turned off in the attic space.
We performed a heating tune up on 4 gas systems. Two systems are from 2023, one is from 2017, and one is from 2014. We checked amps, filters, electrical, cleanliness, air quality, and safeties. The systems are performing well. Customer spoke about an issue with the system that services the dining room area. We could not replicate the issue. The master bedroom unit has an emergency pan that is rusting through. The main living room unit’s blower motor has bearings that are becoming worn. The 2023 unit has a contactor that is heavily pitted and burnt. Customer recently had a power surge and one of the thermostats had been reset. We spoke about adding surge protection to the equipment. Customer declined options at the time of service for blower motor, emergency pan, contactor, and surge protection.
Performed single system heating maintenance on gas system from 2024. Tested all electrical components and safeties. All electrical components and safeties tested within manufacturer specifications. Client had us provide filter(16x25x4). Temperature being supplied to the home is 117 and return is 80. During inspection we found the duct work and plenum boxes had significant dust buildup. We proceeded outside to visually inspect the outside unit and noticed the unit didn’t have any surge protection. We presented our finding to the client. Client elected to wait until after the holidays for duct cleaning estimate. Client elected to have surge protection installed today. Unit was cooling upon departure. HVAC ONLY 240V SURGE PROTECTOR INTERMATIC AG3000 OR EQUAL SURGE PROTECTORS PROTECT SYSTEMS FROM SIGNIFICANT POWER FLUCTUATIONS.
Returned with 3 pole contactor and performed replacement without issue. Upon testing unit came on without issue and continued to run for 20 minutes without issue. Unit in good working order upon departure.
