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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Customer would like to hold off on duct cleaning because she plans on demolishing walls inside of the home. The system has hard pipe duct work. The bearings are worn out on both the inducer and blower motor. Customer would like pricing on installing an attic ladder and to have all work done at one time for one processed payment. I informed the customer to give us until the end of the week to send her over pricing if we are willing to install an attic ladder.
Preformed 4 system maintenance on 4 single stage gas units all units operating at manufacture spec. No current issues at this time. Recommended pan treatment, and replacement on blower motor.
Performed single system heating maintenance. Checked amps, filter, refrigerant, flame sensor, drains, igniter, safeties, and cleanliness. System is performing to manufacture specifications. Recommendations 1. Due to the amount of pets and dust content of the home, I am recommending that a Apco-x u/v light gets installed to help combat the pet dander. 2. I recommend adding a surge protector to the outdoor system to give protection over the fan motor, compressor, and various control boards inside of the outdoor system.
Performed single system heating maintenance. Checked amps, filter, refrigerant, electrical, cleanliness, and drains. System is performing mostly within manufacture specifications. Recommendations 1. System beginning to grow growth within the airhandler. If left unaddressed, it will take over and become extremely hard to get it back under control. 2. During compressor start up, the system pulls 133amps. It is rated to pull 104amps. This will reduce the life span of the compressor and cause it to fail prematurely. I recommend adding a hard start kit to bring the starting amps back within data tag specs.
The current old system is a gas propane system. Will be converting the HVAC system over to a heat pump system Electrician will be involved to run the OK to the inside unit number six wire roughly 60+ feet of wire and breaker to get to the inside attic part. The current gas line in the attic will be shut off. Customers responsible to eliminate the gas tank. AIR RETURN Will add return 12” Boot and Filter grill. ________________________________________________________________________ Lennox EL18 Air Conditioner: Heat Pump (NEW) 2024 SEER2 Lennox: Outside unit: EL18XPV-036 Lennox: Air Handler: CBK45UHVT-036 Heat Kit LENNOX Thermostat Capacity 3 Ton ADON CARE CLUB MAINTENANCE PLAN 1 Year Maintenance (Spring / Fall safety checks) Protects your manufacturer warranty Prolongs the life of your cooling and heating system LENNOX Manufacture Extended Warranty 10 - Year Compressor Warranty 10 - Year Parts Warranty **** Labor Warranty **** 10 Year Labor Warranty JB Warranty & Ass
Preformed system maintenance. Unit is a Reehm all electric air handler, with straight cool condensing unit. The system is running as it should at this time. Unfortunately, without an emergency shut off, the unit is out of code. There needs to be a safety float switch to bring unit up to code . I’ve provided 3 types of emergency shut off. Only recommend putting in 1 of the 3 to bring unit up to code. Also would recommend chemical clean on outdoor condensing unit. As it’s full of debris, causing the compressor and fan motor to work harder than they should and/or could possibly lead to premature failure on one of them if not both.
Ran the system for 30 mins. System did not short cycle at all. Home tempatire went from 75 to 82 before leaving. Instructed the customer to inform us if something seems to be going wrong with the system and that Mitch and I will both come out next time.
10 Year Labor Warranty Thru JB Warranty - 10 year warranty starts from manufacture warranty - labor warranty cannot be used until 90 days after the purchase of the labor warranty
Performed 2 system heating maintenance. Checked amps, capacitors, filters, electrical, drains, cleanliness, and safeties. Systems are performing to manufacture specifications. Recommendation 1. After thorough examination, determined that the design of the ductwork is poor and reduces effectiveness of controlling the airflow for maximum comfort. Ducts are original to the home.
Performed system maintenance everything running as it should notice a little buildup of debris and dirt upon fan motor & coil. Recommend pulling and clean blower wheel & cleaning evaporator coil in place. Was also able to hang 2/ducts behind system for better airflow to accommodate homeowner satisfaction.
Control board was showing fault code 45. This code indicates a lock out that should be resettable by powering down the system. System will not clear the code and is sending power on the W terminal. System has a failed control board. Control board is under parts warranty.
Installed sensor and performed fall maintenance check. Checked amps, filter, electrical, safeties, cleanliness, and drains. System is heating to manufacture specifications.
Performed visual and operational inspection of HVAC system and found the unit performing according to manufacturer’s specs. However, the master bedroom seems to cool faster than the rest of the house due to distance from the thermostat and three exterior walls. I rebalanced the air flow throughout the home and instructed the homeowner to set their thermostat to circulate every 15-30 to increase air circulation to the home and level out temperature.
System had a factory jumper from terminal D to R to O. This caused constant power on O resulting in the outdoor only running in cooling. Removed the wire and tested the system. System is heating to manufacture specifications.
Found system clogged with water backed up into the inducer. System is a 2007 90% furnace. Unhooked hoses for the inducer and clear the drain. Attached pictures of clog location. Flushed drain with 1 gallon of water. Cycled the system multiple times to ensure inducer was clear and working properly.