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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. All is well with normal heating cycle. Adjusted aprilaire fresh air intake to 15 from 8 minutes per hour. Blower wheel and evaporator is clean. Surge protection installed on equipment working as intended. Unit in good working order upon departure
12/24/2025 I returned to install the warranty blower motor. I tested the system in heating and cooling to ensure proper function in both cycles. Originally the unit wasn’t using the industry standard high speed for cooling. This is likely what was causing the system to freeze. I wired the cooling to use the high speed. I observed that the unit was only producing a 16 temperature drop in cooling. Likely the system was never topped off when it was installed. There is a room that is uncomfortable due to duct design. Customer is going to leave the bedroom door open more often to see if adding a return will help address the comfortability issue without redesigning the ductwork. System is heating and cooling upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Noticed large amount of rust in drain pan for downstairs unit. Pan is not completely rusted through but not terribly far off. Also noticed a decent amount of dust on the blower wheel. This creates drag on the motor, causing it to work harder and ultimately shortening the lifespan of the motor. Recommend cleaning to ensure maximum lifespan of the motor. Units in good working order upon departure.
Performed a complete heating system maintenance and inspection. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 76°F; supply air temperature measured at 102°F and rising. Confirmed air filter needed to be changed. Filter size Aprilaire 910 Inspected and tested all electrical components on the outdoor unit; all components tested within manufacturer specifications. Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service.
Arrived on site for heating maintenance on Gree three head mini split from 2019. Homeowner stated system was not keeping up in living room area. The other two heads were in bedrooms. I washed the filters for all three heads as well as the condensing unit outside. Upon taking a temp split, I was only getting a 10° split in heating and cooling lead me to believe there’s a problem with the refrigerant levels. I did not have the mini split adapter on hand and was unable to take refrigerant pressures at this time. I then conducted a leak test on the copper lines, condensing unit, and all three heads. It was at this point I detected a leak at the living room evaporator video included. I then check the warranty status and found that it was no longer under warranty. I then discussed with the homeowner possible options for addressing the issue. I informed the homeowner that our options are very limited since it is not under warranty and 410 a equipment has been phased out and I can no longer pu
Upon arrival I found that the condenser fan motor was not working or spinning, i ohmed out the fan motor and it was reading at 52 ohms which is out of manufacturer specifications and tells me that the fan motor is bad. Client elected to have fan motor replaced.
Performed a complete heating system maintenance and inspection. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Inspected UV bulb at client’s request; bulb is in good working condition and does not require maintenance at this time. Verified system temperatures: return air temperature measured at 76°F; supply air temperature measured at 102°F and rising. Confirmed air filter was recently replaced by client; filter size is 20” x 20” x 4”. Inspected and tested all electrical components on the outdoor unit; all components tested within manufacturer specifications. Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service. Left an estimate for surge protection. Wants to talk more on that on the next visit.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Rinsed condenser coils to promote heat exchange Found rust around inducer pressure port on inducer housing. I did not find any further signs that water was making it down the flue pipe. I believe that the bad seal on the pressure port is causing a temperature difference and therefore condensation around the pressure port. Video included of wiggling pressure port. Aside from that unit in good wor
Demand call/heat preventative maintenance on two gas systems from 2011 using air filter 20*25*1 which customer did provide today to change. Demand call was for the upstairs system not cooling and having water drip out the emergency line over the garage. Upon a visual inspection the system had an “E312” error code indicating that there was lack of airflow. I checked the air filter and found it to be caked and not allowing proper airflow through the machine causing it to start building frost which led to an excessive amount of water going into the drain pan which drains outside. I took the air filter out and the machine sounded like a drowning victim, the error code cleared after a few seconds. I put the system in ac mode and let it run for 15-20 minutes, the system didnt produce an excessive amount of water because it wasn’t freezing up and I was getting 53 degrees coming out of the vents. On the maintenance I checked electrical connections and components, cleaned safety sensors, i
Arrived on site, customer stated water was not draining properly from the unit on the far right when standing at the office. Mr. Jonathan believed that something was broken inside not allowing the water to drain properly. Upon initial inspection, I found the threading for the drain pan were snapped off and upon further inspection I found no other issues with the drain line or drain pan. I then provided an estimate for the repair and advised Mr. Jonathan that we could do the repair today. I received the drain pan and installed it without issue. I then took some videos and pictures of me leak testing the pan and drain line and found no further issues. Unit in good working order upon departure.
12/22/2025 I returned to install the control board. Once the board was installed, I regained all of my low voltage throughout the system. I proceeded to test the system and discovered another issue. This issue could not be determined without 24v passing through the control board. The blower motor has failed, also. I verified I was getting 24v to the speed taps and 120v to the motor. We will order the motor and return to install. No deposit collected and we will credit the original deposit with return visit. WARRANTY CIRCUIT BOARD/ SHIPPING & PAPERWORK & CARRIER WARRANTY PROCESSING FEE
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and Goodman on right side was testing low on both legs (under warranty not interested right now. Large amount of dust on blower wheel and Evap coils for both units. Recommend cleanings to ensure maximum lifespan of the equipment and dust will cause excessive wear and tear on everything from the motors to the compressors. Units in good working order upon departure.
I performed a 2 system heating maintenance on gas systems. Zoned communicating Amana- furnace 2020 - condenser 2024 Trane - Furnace 2020 - condenser 2016 I checked amps, capacitors, filters, electrical, cleanliness, temperature split, and safeties. Systems are heating inside of manufacture specifications. Customer mentioned some uneven cooling/heating in areas of the home. I investigated into the matter. I found the source of the issue. There is a single duct that splits 3 ways to the rooms in question. To properly address this issue, we would need to redesign to ducting system. I observed that the filters don’t fully seal in the filter cabinet. This causes dust to bypass into the system and making components dirty and strain. I advise that the filter cabinet be upgraded to allow a filter that will perfectly fit. The units do not have surge protection and risk damage if power fluctuates. Customer approved work to be performed and prefers after Christmas. Collected in full for the wor
Preformed heating maintenance on a single gas Trane system. I tested all electrical components and safeties on the furnace. All tested within manufacturer specifications. I checked the filter for cleanliness. The client had recently changed the filter. Temperature being supplied to the home was at 111 degrees and return air was at 71. I proceeded to check the outside unit where I found that recent repairs of a Contactor and capacitor were changed, I tested he start amps to insure the compressor was starting up good, I found that the compressor is testing over 100 amps manufacturer rating for start up is 124 amps, that could be a possible reason why the Contactor and capacitor failed within a year. I also noticed the system did not have any type of surge protection. Surge protection can help prevent damage to the ac unit from lightning strikes, brown/black outs and just random power surges throughout the year. Unit was heating upon departure.
I performed a single system heating maintenance on a 2018 unit. I checked amps, filter, electrical, cleanliness, sequence of operation, and safeties. From a mechanical standpoint, the unit is performing good. The system has a reasonable amount of dust build up present. This adds stress to the mechanical components of the system. Dust build up will cause efficiency and part life expectancy to be reduced. I provided some options to remove the dust build up to alleviate stress on the components.
