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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Arrived on site for no heat call. Homeowner stated unit was running constantly and not holding setpoint. Homeowner had also noticed that the condenser was making a loud buzzing noise. Inspected thermostats and indoor unit and found call for heat working is intended. Upon inspecting the outdoor unit, I noticed the loud buzzing noise the homeowner was referring to. It sounded like the compressor was struggling to pump it first, but then would even itself out. Upon hooking up refrigerant gauges I found the pressures to be within manufacture specifications, however, after running for a short amount of time, low side pressure would drop and high side pressure with rise indicating an issue with the EEV operation. I then tested the suction and liquid line sensors and found them both to be reading around 20 to 23 K ohms. This indicates temperatures are around 130 to 140°. this reading is well outside of manufacture spec as well as current temperatures. Discussed with homeowner possible options
I performed a single system heating maintenance The heating source is a heat pump with back up electric heat. The outdoor is from 2002 and the airhandler is from 2013. I checked amps, electrical, cleanliness, and safeties. The system has a 15kw heat kit and only using 10kw of it. I observed that the suction line does not have any insulation on it. This reduces efficiency and causes it to cost more to run. The evaporator coil is dirty on the bottom side . This will reduce the efficiency and cause operation issues. The blower wheel has growth clusters causing air equality reduction and added stress to the system. I offered surge protection, and the customer has someone that is going to install some for the HVAC system. I spoke about the liability of doing a thorough cleaning on the evaporator coil. Customer would like to wait to see how it performs when cooling season comes back around.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found reme halo bulb burned out. Homeowner signed off on replacment bulb. Informed homeowner that we would get this ordered and then coordinate a good day to replace the bulb. Also found a substantial amount of buildup on the blower wheel. This creates drag on the motor and overtime
Upon arrival, I discovered that outdoor unit did not have any power to it. I verify that my disconnect is functioning properly. I proceeded inside and located a tripped breaker in the panel. I attempted to cycle it but it tripped instantly. I unhooked the compressor and performed the same test. It tripped again. I performed the test another time, but with the compressor wired in and the fan motor wired out. The unit tripped instantly. I ohmed the motor and found that there are busted windings. I observed that the contactor is worn. I reached out to the landlord to get approval for a contactor and condenser fan motor. I installed a new motor, a contactor, and a capacitor for the motor. I took the supply temperature and have a 30+ degree temperature rise. System does not have a back up source of, heat for the system. Customer elected to have the invoice payment link sent to him. System is heating upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU-2 all is well no issues at this time AHU-3 all is well no issues at this time
Preform single system maintenance on a 2012 Goodman heat pump. I tested all electrical components on the unit . All tested within manufacturer specifications. Temp being supplied to the dock house was 112 and return was at 70. Unit was heating upon departure.
Level 1 condenser combing scheduled for 12/15 at 10-12 window of arrival. Once work is completed. Invoice can be emailed out with before and after photos.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issue AHU/CU-1 condenser fan motor making noise when running however blade spins freely and amps are not too high DOAS- system still down from bad compressor estimate left by another company to repair. Unit missing fuses not possible to fully test at this time.
3 year warranty / 10,000.00 coverage if part fails to protect connected equipment. I installed the surge protector on the outdoor unit and ensured it was functional. I washed the evaporator coil thoroughly with chemicals, allowed time to soak, and rinsed it with water. We provided this cleaning to address dirty Sox syndrome and customer is aware that it will likely return, with no estimated time frame, without preventive u/v devices.
Homeowner stated Thermostat was showing that the unit was running in heat last night, however, the master bedroom did not heat up to set point over the course of the night. They did notice in the morning that the unit had reached setpoint and seemed to be working as intended. Upon view of the unit I found it turned on when calling for heat, however, it would shut off shortly after. I hooked up my gauges and saw the pressures were low on the low side about 50 to 60 on the low side and around 200 on the high side. Upon closer inspection of the condenser wiring, I noticed that one of the wires to energize the contactor was loose. Upon tightening this connection unit turned on with call for heat and continued to heat. After running the unit for about 30 minutes pressure is normalized and everything to be seem to be working as intended. I then tested the unit and cooling to ensure everything was working as intended and found no issues. Unit in good working order at this time.
-Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit CLEAR DRAIN BLOCK - USING NITROGEN ONLY LEVEL 3 CONDENSATE DRAIN LINES NEED TO BE CLEANED OR THEY CAN CLOG WITH ALGAE AND DEBRIS Includes shop vacuuming when necessary and 1 PVC Coupling Also installation of a Quickblast PVC fitting, SS1 Safety Switch, P-Trap, and Vent Pipe. 60” x32” secondary drain pan with pan spray sealant. VIP Annual Service Agreement - 3 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer!
I returned and replaced the defrost temperature sensor for the smaller unit. I began to unhook wires to replace the heat kit for the main unit and discovered that I did not have the correct heat kit. The heat kit I was given by the supply house has a 9 pin plug. The one that is currently in there is for a TEM6 and has a couple wire nuts that go to the control board. From the control board it is fed to relays to activate the heat strips on a 20kw heat kit. The heat kit information isn’t obtainable due to tag damage. We will need to cross reference the model and serial from the airhandler tag from the job on 12/12/2025.
Ptac 14- systems working as intended Ptac 15 Ptac 16 Ptac 22 Ptac 23 Ptac 29 Ptac 21 Ptac 27 - error FH. Bad temperature sensor for return air Ptac 28 - bad dehumidification fan- fan disabled for time being to stop squealing Ptac 13 - short cycling. Heat kit is working at this time however unit will not run in cooling
I performed a single system heating maintenance on a 2017 zoned gas system. I checked amps, capacitors, ohms, electrical, cleanliness, and safeties. During my thorough evaluation, I noticed that the ohm value of the hot surface igniter is reading way below normal range. It is only reading 14ohms and indicates a lack of resistance. I took a photo of it showing a huge white spot. These are signs that he igniter does not have much life left. Also, I had the furnace trip on the high limit switch during operation. I confirmed that the air was not hot enough yet to result in tripping. The high temperature switch is tripping before its 190 degree limit and allowing the system to come back on immediately. These switches are design to cut out and allow time to cool the switch by 30degrees. I verified that the warranty is expired and priced these failing parts. I offered to install surge protection, as well.
I performed a single heating maintenance on a Heatpump system. The outdoor unit is from 2016 and the indoor unit is from 2023. I checked amps, capacitor, filter, electrical, cleanliness, and safeties. During my evaluation, I noticed that the compressor is pulling close to its maximum rated amps when it starts. Also, I noticed that the capacitor 45/5 is outside of the manufacture specification for the fan motor side 4.2/5. The customer is interested in getting the work done, but we need to reach out to verify the route to payment.
