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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Upon arrival, I checked main power supply at the disconnect. I discovered that there was not any power being supplied. Customer stated it was performing great, but it was turned off for the solar guys to work. The unit has not operated since then. I traced power back to the main breaker box. I located an unlabeled 50amp breaker in the off position. I turned it on and the mini split regained power. I tested the mini split in heating mode and yielded a fantastic temperature split. Customer had to leave to go back to work. I collected my dispatch and got signatures.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found return Plenum dirtier than expected as well as high particular matter on air quality report. Recommend air scrubber to ionize fine particulars in the air, causing them to clump together and get picked up by the filter or become heavy enough that they settle. Also noticed no se
Thermostat was set to a temporary hold after having a power surge. The power outage caused the thermostat to reset itself. I reprogrammed the thermostat and showed he client how to take the temporary hold off if it happened again.
I performed a single heating maintenance on a 2019 heat pump system. I checked amps, capacitor, filter, electrical, cleanliness, and safeties. I observed that the growth is returning since cleaning the system in March. Cleaning is only half the battle. It is recommend to install a u/v to stunt the formation of growth. It will likely need to be cleaned again soon. The equipment currently doesn’t have surge protection. We discussed to importance of having some installed. I observed that the condenser fan motor is pulling 75% of the rated 1.14/1.4amps. The fan motor is coming to the end of its life and will likely need replacing soon. I provided options to address these listed items.
Performed a complete heating system maintenance and inspection. 2022 Lennox gas Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 67°F; supply air temperature measured at 139°F. Confirmed air filter was recently replaced by client; filter size is 20” x 25” x 4”. I visually inspected the outdoor unit, The outdoor unit could benefit from having a surge protector installed to protect the unit from lightning strikes, black outs and other types of surges in power. It comes with a 3 year warranty and $10,000.00 insurance policy for repairs if surge protection were to ever fail and components be come damaged after a surge in power. Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service
I performed a single heating maintenance on a 2015 gas system. I checked amps, electrical, cleanliness, and safeties. I noticed the system doesn’t have any safeties assist against clogged drains. The customer mentioned a periodic whistling noise at the return register. I investigated the duct design and confirmed that the system does not currently have enough return air. This issue wears down the system over the course of years. The filter goes in the ceiling and could be in an awkward position allowing this to play a role in the issue. I discovered that the inducer motor is amping out of the manufacture specified range. I referenced passed technicians pictures and determined that the motor is not doing well. The previous tech had an amp reading of .7 compared to my 2.1. I provided options to address these listed items.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Noticed no surge protection on both indoor and outdoor units. Recommend surge protection to protect equipment from surges in power. Air quality report came back reporting large amounts of particulate matter. Recommended air scrubber to improve air quality and life of system. Homeowne
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues All is well with regards to heating cycle. However, I did find that the contactor was testing very low on the condenser. This will likely need to be changed out under parts and labor warranty very soon, however, it is still testing within range, and I am unable to process a warranty
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found no issues at this time. Noticed no surge protection on either unit. Recommended surge protection to homeowner to add a layer of protection to equipment. Unit in good working order upon departure.
Preformed 2 system heat maintenance on 2 Goodman furnaces. I tested all electrical components and safeties on both systems. Both systems tested within manufacturer specifications. Temperature being supplied to the up stairs was at 115 and down stairs at 120. Client did not have filters at the time of inspection. Upstairs is 16x25x4 and downstairs is 20x25x4. I. It iced both blower wheels to have dust on them, along with the ducts on both systems. I provided estimates to have them cleaned. I proceeded to the outside unit to visually inspect each one and noticed neither unit had any type of surge protection on them. I provided estimates to have surge protection installed on both outside units client elected to have all estimates done. . Units were working properly upon departure.
I replaced the defrost control board and stumbled across 2 additional issues. After replacement, I rechecked my voltages and found I was now dropping to 15v outside. I verified my voltage was good at the airhandler. I discovered a bad connection in the R wire nut. I redone the connection, and my voltage returned outside. I took a temperature split on the system and it was not very good. I touched the suction pipe and found it to be scalding hot. This indicated that airflow is not very good. I investigated the return air and noticed that the system has only half of the return needed. The system has two 10” ducts. This supplies a total of 600CFM. The system is a 3 ton and requires around 1200CFM return air. I supplied a price to address this issue. This issue adds strain to the compressor, blower motor, and evaporator coil.
Upon arrival, I found that the disconnect breaker was tripped. The breaker is a 30amp but the unit requires a 35amp. I discovered that the compressor is internally shorted. This is likely due to acid in the refrigerant line from a previous repair/replacement. I advised the customer if the best possible repair. That entails replacing the compressor, the TXV, the refrigerant filter, replacing the incorrect breaker(complimentary), and flushing the entire line set with an acid neutralizing chemical. From what I can tell, the unit is in major need of a dump duct above the stairs to limit the amount of liquid refrigerant returning to the compressor. I priced the repair with and without membership. Also, I provided a price to run a 10” dump duct above the stairs. This may not be doable due to limited access. I did not install the hard start due to additional findings.
Added one pound of refrigerant to 3 head mini split. Supply temps living room 47 bedrooms 51.
Replaced flame sensor on downstairs unit. Replaced capacitor on upstairs unit. Performed condenser cleaning on both outdoor units. While I was cleaning the units, I found oil on the condenser motor. This is an indication that the bearings on this motor are worn out and will fail eventually. Brought this to the homeowners attention.
Upon arrival, I found the indoor unit running, but the outdoor is was nit operating. I checked my voltage to the outdoor. I confirmed my 24v was making it through the low pressure switch. I confirmed that my high pressure switch was closed and passing voltage. I discovered that the voltage was not coming out of the defrost board to the contactor with all other prerequisites met. I jumped the defrost board and got the system to run. I checked my amps and capacitor on the outdoor unit. Everything appears to be in range. Customer has surge protection on the outdoor units. I noticed that both of them are no longer working. I got approval from the customer to proceed with the warranty defrost board. It is on order at Goodman in Allen, and I had it scheduled for 1/6/2026 10am-12am arrival time.
