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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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I preformed a single system heat maintenance on a 2021 heat hump. On my inspection of the thermostat I found that there was no power being supplied to the thermostat. I then proceeded up to the attic where I found that there was a breaker tripped in the air handler. When I turned it back on the breaker wasn’t receiving 240 volts. I then checked the main breaker box and found that the furnace breaker was tripped. I reset the breaker and proceeded back up to the attic to find a blown fuse. I replaced the fuse and restored power. Everything was working at first, then after a few minutes of running the unit tripped the main breaker again. I found the heat sequencers to be faulty causing the unit to trip the main breaker. I unwired the heat sequencers from the unit and provided a call for just heat using the heat pump. The heat pump is working properly. Upon further inspection of the unit I found the return duct, blower wheel and plenum boxes to be extremely dusty. I proceeded outside to ch
Arrived on site for heating maintenance on 2023 Trane heat pumps. Homeowner stated was all was well with normal system operation. Proceeded with heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Unit in good working order upon departure.
Preformed single system heat maintenance on 2021 Trane heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specifications. Client needed filter change . Client elected to have one provided to them. I changed filter Aprilaire 210. I tested all electrical components on the outside unit. All tested within manufacturer specifications. Unit was cooling upon departure.
I performed a heating maintenance on a 2021 gas system. I checked amps, capacitors, filter, electrical, and safeties. The system is heating inside of manufacture specifications. I proposed options for surge protection and upgrading his filtration. Filter currently has a 1” gap at the top allowing dust to bypass the filter. Customer has a generator with no need for the surge protector and was undecided on the filter upgrade.
Arrived on site for control board replacement and QC. Replaced control board under warranty. Started inside at t-stat (Trane) turned system down to check over unit. System is level all wiring is good no error codes. Getting over 20 degree temp split. Drain line is draining at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation and found no issues. Assisted homeowner in connecting to thermostat to Wi-Fi and to the app. Also showed homeowner how to replace filter. Discussed surge protection with homeowner not interested at this time. System in good working order upon departure. Thank you for your time.
Preformed Dryer Vent Cleaning. Presented before and after pictures to client. Client was satisfied with work preformed Preformed single system heat maintenance on a 2019 gas system. I tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. Changed clients filter 20x25x1. Supply temperature to the house was at 116. There were no concerns present at the time of inspection and unit was set back to 73 degrees in heat mode.
I performed a heating maintenance on a 2017 heat pump. I checked amps, capacitors, electrical, safeties, heating kit, and cleanliness. During testing, I had the system short out on me in the low voltage circuit. After examining the system, I determined that a contactor on the heating kit had shorted out. This resulted in a voltage drop through out the system. Customer approved the replacement of the comtactor and the system was back to operating. I observed that the outdoor unit is starting with high amps from the compressor. This is slowly reducing the capacitors charge and wearing down the compressor. The unit is not currently protected from surges. I offered to install a surge protector and hard start. The customer declined further options.
Returned to install outdoor temperature sensor and control board. I programmed the board and started the system up. The system was heating upon departure.
Preformed single system heat maintenance on a gas system. 2018 Tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. Client does have a reme halo uv ligh, he bulb has burnt out. Offered replacement options for a new bulb. I also noticed the unit did not have any surge protection on it. Client elected to have surge protection installed on the outside unit. Unit was cooling upon departure. Surge protection HVAC ONLY 240V SURGE PROTECTOR INTERMATIC AG3000 OR EQUAL SURGE PROTECTORS PROTECT SYSTEMS FROM SIGNIFICANT POWER FLUCTUATIONS.
Arrived on site for 4 system heating maintenance. Homeowner stated all was well with normal unit operation to her knowledge. Discussed surge protection with the homeowner to protect the hvac equipment. Proceeded with maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Upon testing the media room unit, it was found that the blower motor was not working. Further testing revealed that the motor was receiving signal from the con
Upon arrival client stated that the heater would come on for a couple of hour then shut off. I went to the thermostat and set the heat to on and noticed the temporary hold was on until 6 am. I switched the hold to permanent and presented findings to the client, unit was heating upon departure
Preformed Dryer Vent Cleaning Preformed single system heat maintenance on 2018 heat pump. I tested all electrical components on inside air handler. All electrical components tested within manufacturer specifications. I proceeded to the outside to test all electrical components. All components tested within manufacturer specifications. The only concerns I found were the amps were starting on the high side of the start amps for the compressor. 60/72 amps. The unit could benefit from adding a hard start kit to help bring the amps down. Also I noticed he system doesn’t have surge protection. Unit was cooling upon departure.
Upon arrival client stated that he turned the heat on last night and it came on for a few minutes then shut off and wouldn’t come back on. He then turned the thermostat to cool to see if the unit would come on and it did. I started by changing he thermostat over to heat mode and heard the click for heating but no fan or heat was being provided to the home. I went into the attic and tested the heat strips and no power was being applied to them or tithe fan. I jumped the R terminal to W to provide a call for her and everything came on and tested within manufacturer specifications. I then proceeded to the thermostat where I jumped R to W again to insure all wiring was good. After jumping it at the thermostat the system came on and was providing heat to the home. That indicated hat the thermostat was malfunctioning. I presented our client with my findings and he elected to have a new thermostat installed. I installed the T6 pro thermostat and tested all modes to insure proper function. Uni
Arrived on site for no heat on 2025 Trane furnace. Turned on heat in order to test unit. Blower and inducer were running, however the heating cycle would go no further. Checked all plugs and connection and found nothing of concern. Tested rollout switches, temp limit switch and blower sensors for resistance and found no issues. Found E04 error on control board. Measured voltage on pressure switch and measured nothing. Tested voltage on plug into board from pressure switch and measured nothing. Also found bent burner and I was able to bend it back into shape. However it is not perfect and will need to be replaced. Spoke with Trane tech support and he advised me that the control board was bad and would need to be replaced. Upon reassembling the unit and powering on the unit completed the heating cycle without issue. This leads me to believe it is an intermittent issue that could come back. To be proactive about the situation we will go ahead and replace the control board to prevent futur
