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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Perform maintenance on 2017 electric heat air handler. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues Upon inspection of the unit I found signs of extremely high static pressure. A plug on the front of the unit had been pulled into the evaporator coil , and customer stated he could hear whistling while the unit was running. Upon reviewing the ductwork, I only found one 18” duct. This only allows for 130
I performed a single heating maintenance on a 2020 communicating gas system. I checked amps, capacitors, filter, electrical, cleanliness, and safeties. During my thorough evaluation, I discovered that the system is in deep need of a duct cleaning. Dust is the number 1 root cause of system failure. I noticed that the current filter does not fully seal when installed. This allows a bunch of the dust to bypass the filter into the rest of the system. I proposed upgrading the filter to help keep the system cleaner reducing cleaning costs. While outside inspecting the condenser, I documented excessive build up on the backside of the condensing coil. This air restriction makes the system cost more to run because it cannot efficiently remove the heat from the system, run time is increased, and it adds strain to the compressor/condenser fan motor. I provided options after the time of service due to poor internet connection. Customer would like to reach out to us within the next 2 weeks.
Came out today for QC visit on new install. Homeowner stated they were having issues with the temperature balance on the upstairs. Upon inspection and testing the temperature of every room room, I found that the upstairs hallway was a few degrees warmer than any of the rooms. I found the downstairs thermostat set to 70 and the master bedroom thermostat set to 68. This would cause the downstairs unit to run constantly and because of the open floor plan, the heat would rise into that hallway area, causing a temperature imbalance. In order to address this, I adjusted some of the grills below the balcony to push the air more downward instead of straight out. I also pinched off a damper that came from the downstairs unit, but led to the second floor balcony. Started inside at t-stat (Lennox) tested gas heat . Tested normal cooling operation is level all wiring is good no error codes. Getting over 20 degree temp split. Drain line is draining well at this time. System is clean and operating
I performed a single heating maintenance on a 2023 heat pump system. I checked amps, capacitor, filter, electrical, cleanliness, and safeties. During my thorough evaluation, I came across a couple of notable concerns. I observed that the indoor unit is free of growth with 0 preventatives to keep it that way. Airhandlers are prone to growth formations as early as the first year of install reducing air quality and straining the system. The outdoor capacitor is reading on the bottom edge of the rating ranged and in the process of failing. The outdoor unit sits at a slope. This causes the oil in the compressor to not return to the correct places. With it doing that, it causes hot spots resulting in irreversible damage. I provided pricing to address these issues at the time of service.
Performed maintenance on 5 carrier furnaces 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Dining room 1 - storage left The blower motor is leaking oil. This is a clear indication that the motor is failing and will likely lock up soon. The high limit switch is turning the unit off before max temperature is reached. This means the switch is faulty an
Upon arrival, I found the blower motor running none stop with the thermostat off and fan set to auto. I proceeded to the attic and checked my voltage at the motor. I confirmed that I have my 240v to power the motor. I removed the 24v speed wires from the motor and it still continuously ran. This indicated that the motor control module is faulty causing the motor to stay on without a speed voltage call. I reached out to shearer supply and ordered the motor. The system is not down and heating at this time,
Performed maintenance on 2020 Trane furnace 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Drain line tested with gallon of water for clogs and to push anything trying to solidify out Upon initial inspection, I noticed a gas smell near the burner log. Upon further inspection, I was able to verify gas was leaking out of the orifices when the unit was off. This indicates a faulty gas valve that is not fully closing. I also noticed a decent amou
I returned to assess the wiring again. I determined that the wire needed to be ran outside and that there was another short in the system. After checking voltage, I determined the system actually had a total of 3 shorts. The thermostat wire going outside, the thermostat wire to the thermostat, and the thermostat itself. I put in a new thermostat and it dropped the voltage on O enough to make it not energize the reversing valve. This means that 2 of the 3 shorts are addressed. We will wait to address the wire run to the thermostat until it causes an issue. With the old thermostat, I was getting 24v on O with the thermostat set to off. With the new thermostat, I am getting 10v. This is not enough to slide the reversing valve, but indicates that a short is still present. I cycled heating and cooling to ensure the reversing valve was going to function correctly. The system is functioning properly upon departure.
I performed a single system heating maintenance on a 2021 zoned communicating heat pump. I checked amps, capacitor, filter, electrical, and cleanliness. I found the system to being heating fine in heat pump mode. Customer mentioned that the outdoor would turn off and it would get cold. He would reset the system and it would work for a time then turn off again. This was likely due to the outdoor temperature sensor turning the system off. However, I discovered that when I installed the control board I didn’t have the heat kit fully programmed into the system. I corrected this mistake during maintenance.
Upon arrival, I discovered the damper working as intended. After investigation, I determined that the damper for downstairs is calibrated to allow pressure to bleed downstairs when upstairs is heating/cooling. The system does not have a bypass to allow pressure relief when one zone is running. I advised the customer that our best bet to address this issue is to set up a dump duct over the stairs. There currently is a duct in the location and it is tied to the upstairs zone by a Y on another duct. We would need to disconnect that duct and seal the Y. The. We would need to run a “home run” duct from the supply side of the system to the preexisting supply boot. We will need to bring 8” , 9” , and 10” collars and ducts due to the duct size being unknown. The office is working on the cost for this service.
Arrived on site for no heat. Customer was having issue operations the thermostat. She stated that thermostat would need to be set again and again after going to sleep. Performed check over entirety of system and found no issues that would cause system to not run as intended. Noticed very large blanket of dust and debris on outside condenser coil. This will cause undue stress on the system and lead it into an early grave If it is allowed to continue like this. Provided options for getting this issue addressed including chemically cleaning indoor and outdoor coils, and blower wheel as well as a duct cleaning. This will improve air quality inside and prolong life of system. I also noticed there was no float switch on the indoor unit. This can cause water to come through the ceiling if the primary drain line is blocked. Discussed thermostat programming and how to set a manual hold with the homeowner. Unit in good working order upon departure.
Furnace Control Board Replacement (Water Damage) yoga room Scope of Work - Replace failed furnace control board damaged by water dripping from the roof - Inspect wiring connections and verify proper furnace operation after replacement In reception area it was found that the pressure switch was not behaving properly and would cut in and out rapidly. Replaced pressure switch with a generic pressure switch and tested unit extensively without issue. Replaced control board and tested unit extensively without issue. Units in good working order upon departure Found returns on reception side were extremely dirty and blocked to the point where the panels were raised up into the ceiling while running. Recommend cleaning these with the dusting brushes to reduce stress on system. Cleaned these vents as a courtesy for today. Units in good working order upon departure.
I performed a heating maintenance on a 2016 heat pump system. I checked amps, capacitors, filter, electrical, cleanliness, and safeties. I observed several issues with the system. The indoor needs a thorough cleaning. The evaporator coil has build up present on the back side, the blower motor has build up present, and the ducts are filthy. These issues will cause damage to the blower, evaporator coil, and compressor. Dust is the number one root cause of system failure. The outdoor unit is amping high during start up, the capacitor has failed and no longer guaranteed to work, the contactor is buzzing due to bad contacts, and the condenser fan motor is amping at its maximum amps. Customer did not want options for any of the issues besides the hard start and evaporator cleaning.
Arrived on site for scheduled heating maintenance on x3 2016 Armstrong furnaces. Homeowner had no concerns at this time with regard to normal unit operation. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Noticed a very significant amount of dust and debris in the return plenums of all 3 units. This will cause stress on the system as dust works its way
determined noise was coming from rusted attic vent fan, roofer will need to come out and replace to make the noise go away.