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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Returned to install a inducer motor. Once installed, I cycled the system a couple times to ensure proper operation. System is back to heating properly. I was instructed to send a payment link by Lynn.
Preformed installation of the new suction temperature sensor on the outdoor unit. Unit is now working properly and not short cycling in heat mode. Unit was heating upon departure
I returned to perform the work listed below. I tested both system to ensure proper operation before departure. Customer financed the work and I verified that he finished the email confirmation. Replacement of the upstairs blower motor Replacement of both blower capacitors Cleaning both blower wheels Fix leaking gas lines at the flare connections
Customer stated rooms on left side of house were not keeping up. Noticed alert on thermostat for batteries and temperature sensor. Last time I was here customer was unable to find the temperature sensor, so I advised them to replace the batteries at their convenience when they find it. Upon inspecting temperature sensor for the right side of the house I found a large amount of corrosion on the terminals, preventing a good connection. I then cleaned off the corrosion from the terminals and replaced the batteries. No errors were found on the thermostat after replacing the batteries and this should help. Keep the temperature balance throughout the home a lot better. I then tested to ensure the compressor was running at full capacity and the heat kit was still working as designed. Found no issues with the heating cycle. Suggested to homeowner if temperature balance does not improve on the left side of the house that they may need another temperature sensor to ensure a better balance. Left
Upon arrival I found he unit to be short cycling in heat mode. I found that the board was giving an error code of 4 flashes which means the suction line temperature sensor was not working properly. Client elected to have sensor replaced. Units emergency heat does work but the unit is down until sensor is replaced.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Inspected / cleaned return filter. 6. Inspected evaporator coil. Clean 7. Inspected blower motor/ blower wheel. 8. Checked blower amp draw. 9. Measured temperature differential from supply to return. 110 supply 74 return measured. 10. Rinsed condenser unit to promote heat exchange Perform dryer vent cleaning and showed pictures of finished product and before pictures to customer. Unit in good working order at this time.
Preformed single system maintenance on a 2020 heat pump. Tested all electrical components on the air handler unit. All tested within manufacturer specifications. Client did not have filters at this at the time of inspection. I did let the client know that he has the capability for the 20x25x4 filter instead of the 1 in. I did notice in the air handler the coil, drain pan and blower wheels had dust/debris on them. I proceeded outside to test all electrical components they all tested within manufacturer specifications. Unit was heating upon departure
Preformed 2 system heat maintenance on Armstrong air gas furnaces. I tested all electrical components and safeties for both units. All tested within manufacturer specifications. I did notice both blower wheels were dirty. This can cause premature failure in those motors if they aren’t cleaned. Temp being supplied to the home from unit 1 was at 124 and unit 2 at 120. Both filters needed to be changed but client did not have filters at this time. 16x25x1 and 20x25x1. I proceeded to visually inspect the outside units, I noticed both units did not have any type of surge protection on them. Units were heating upon departure.
I performed 2 heating maintenances on 2026 gas systems. I checked amps, filters, electrical, cleanliness, and safeties. I observed that the gas line for the units are not code compliant because it is mission a sediment before supply the gas to the line. These are used to prevent contaminants reaching the gas valve. Once it reaches the gas valve it will gas the gas valve to either become stuck or leak gas. I noticed that I was getting a feint gas smell at the downstairs unit. Upon investigating, I determined that the gas valve isn’t fully closing resulting in a gas leak. This needs to be taken care of for safe operation. The unit do not have float switch or blow out valves. Customer declined receiving an estimate for those at this time. I reached out to Lennox to price the gas valve for the downstairs system, and, it is readily available.
Replace suction and liquid line sensors under warranty. I’ll start up compressor with sounding very rough on startup. Ran unit for 30 minutes. Refrigerant pressures were within manufacturer specifications. Measured start amps on compressor and found them to be high testing around 83 out of 83. Recommended hard start kit to homeowner to help reduce start amps and therefore wear and tear on the compressor overtime, as the most wear happens on the initial start up of the compressor. Cycled unit on and off periodically allowing for rest time to ensure unit functionality. Tested supply heat and measured 110° without the heat kit running. Return temperature 74. I was not able to verify the addition of a bypassed the zone system, as there was not nearly enough space in the attic, and no dampers could be seen from the supply box. Recommend installing Trane thermostats to get the most functionality and efficiency out of the Trane units. Also suggested labor warranty since unit may have been ins
I performed a single system heating maintenance on a 2018 zoned gas system. I checked zoning, amps, filter, electrical, air quality, cleanliness, and safeties. I verified that the system is heating well. I did notice some issues arising. The blower motor bearings are worn and allowing play in the motor shaft. The will lead to the motor becoming inoperable. The transformer that gives power to the zoning board is running extremely hot and humming loudly. These signs are known to indicate a transformer on its last leg. I brought to the attention of the customer that his current filter set up is allowing dust to bypass the filter. We spoke about upgrading the filtration of the home. Customer had to leave before presenting options. I reach out to Lennox to price the blower motor.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 15. Rinsed condenser unit to promote heat exchange Raised concerns to Annette about absence of sediment traps on 3 of the units. #2 was the only unit with a sediment trap. Also informed customer that blower wheels on all 4 units were looking extremely dusty and dirty. This creates drag on the motor cauing the motor to work harder and ultimately shortening the lifespan of the motor. Units are heating
I performed a single heating maintenance on a 2015 zoned gas system. I checked amps, cleanliness, electrical, filter, and safeties. I observed that the blower is beginning to have build up, the system does not have a primary drain safety switch or surge protection, and the outdoor unit is in need of a deep cleaning. I provided options to address these areas, and the customer declined at the time of service. Customer wants to wait unit after the new year to proceed. We owe an air quality check on the cooling visit due to the machine not finding service.
Upon arrival, the customer filled me in on the issue. The heating strips were not doing their job when emergency heat is engaged. The customer and I proceeded to the attic to investigate. I found that the breaker was disengaged for 10kw of the heat. I turned it on and confirmed that all heating strips are operational. I noticed that the heating strips are wired to run a higher than recommend blower speed. This was causing the temperature rise to only be 13 degrees. I got confirmation from the customer to adjust the wiring. The new temperature rise is 42 degrees. I cycled it a couple of times and verified it was going to perform properly. Blower is set to a higher speed and moving too much air across the heat strips. This is not allowing the heating strips to gain enough heat. Customer would like to wait to sign up for maintenance.
Preformed single system heating maintenance on a 2021 carrier gas furnace. The system has 2 zones. I tested all electrical components and safeties. All tested within manufacturer specifications. I changed the filter for the client 20x25x1. I did let then client know they have the room for a 20x25x4 filter so they wouldn’t have to change it as often. Temp being supplied to the home durning a call for heat was at 119.8 degrees and 68 degrees return air. I proceeded outside to visually inspect the outside unit. I did notice the unit did not have any type of surge protection. Unit was heating upon departure.
