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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Demand call/heat preventative maintenance on two gas systems from 2011 using air filter 20*25*1 which customer did provide today to change. Demand call was for the upstairs system not cooling and having water drip out the emergency line over the garage. Upon a visual inspection the system had an “E312” error code indicating that there was lack of airflow. I checked the air filter and found it to be caked and not allowing proper airflow through the machine causing it to start building frost which led to an excessive amount of water going into the drain pan which drains outside. I took the air filter out and the machine sounded like a drowning victim, the error code cleared after a few seconds. I put the system in ac mode and let it run for 15-20 minutes, the system didnt produce an excessive amount of water because it wasn’t freezing up and I was getting 53 degrees coming out of the vents. On the maintenance I checked electrical connections and components, cleaned safety sensors, i
Arrived on site, customer stated water was not draining properly from the unit on the far right when standing at the office. Mr. Jonathan believed that something was broken inside not allowing the water to drain properly. Upon initial inspection, I found the threading for the drain pan were snapped off and upon further inspection I found no other issues with the drain line or drain pan. I then provided an estimate for the repair and advised Mr. Jonathan that we could do the repair today. I received the drain pan and installed it without issue. I then took some videos and pictures of me leak testing the pan and drain line and found no further issues. Unit in good working order upon departure.
12/22/2025 I returned to install the control board. Once the board was installed, I regained all of my low voltage throughout the system. I proceeded to test the system and discovered another issue. This issue could not be determined without 24v passing through the control board. The blower motor has failed, also. I verified I was getting 24v to the speed taps and 120v to the motor. We will order the motor and return to install. No deposit collected and we will credit the original deposit with return visit. WARRANTY CIRCUIT BOARD/ SHIPPING & PAPERWORK & CARRIER WARRANTY PROCESSING FEE
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and Goodman on right side was testing low on both legs (under warranty not interested right now. Large amount of dust on blower wheel and Evap coils for both units. Recommend cleanings to ensure maximum lifespan of the equipment and dust will cause excessive wear and tear on everything from the motors to the compressors. Units in good working order upon departure.
I performed a 2 system heating maintenance on gas systems. Zoned communicating Amana- furnace 2020 - condenser 2024 Trane - Furnace 2020 - condenser 2016 I checked amps, capacitors, filters, electrical, cleanliness, temperature split, and safeties. Systems are heating inside of manufacture specifications. Customer mentioned some uneven cooling/heating in areas of the home. I investigated into the matter. I found the source of the issue. There is a single duct that splits 3 ways to the rooms in question. To properly address this issue, we would need to redesign to ducting system. I observed that the filters don’t fully seal in the filter cabinet. This causes dust to bypass into the system and making components dirty and strain. I advise that the filter cabinet be upgraded to allow a filter that will perfectly fit. The units do not have surge protection and risk damage if power fluctuates. Customer approved work to be performed and prefers after Christmas. Collected in full for the wor
Preformed heating maintenance on a single gas Trane system. I tested all electrical components and safeties on the furnace. All tested within manufacturer specifications. I checked the filter for cleanliness. The client had recently changed the filter. Temperature being supplied to the home was at 111 degrees and return air was at 71. I proceeded to check the outside unit where I found that recent repairs of a Contactor and capacitor were changed, I tested he start amps to insure the compressor was starting up good, I found that the compressor is testing over 100 amps manufacturer rating for start up is 124 amps, that could be a possible reason why the Contactor and capacitor failed within a year. I also noticed the system did not have any type of surge protection. Surge protection can help prevent damage to the ac unit from lightning strikes, brown/black outs and just random power surges throughout the year. Unit was heating upon departure.
I performed a single system heating maintenance on a 2018 unit. I checked amps, filter, electrical, cleanliness, sequence of operation, and safeties. From a mechanical standpoint, the unit is performing good. The system has a reasonable amount of dust build up present. This adds stress to the mechanical components of the system. Dust build up will cause efficiency and part life expectancy to be reduced. I provided some options to remove the dust build up to alleviate stress on the components.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Advised homeowner we are running a special on surge protectors and they could benefit from additional protection as they said the power is shaky at times. Unit in good working order upon departure.
Homeowner stated downstairs was still not keeping up. Upon inspection I noticed no air was flowing downstairs or upstairs even though unit was running. Shut down unit for testing. Last time I was here I was unable to access the attic where the dampers are located. Informed homeowner I would need to take off the trim around the attic access in order to access the dampers. Received approval through text for with permission from homeowner to tear off the trim. Advised homeowner we would not be responsible for damages resulting from removal and that I would have to charge for a repair. I was then able to remove the trim and access panel. Upon testing, I found that the downstairs damper was not opening and I could not get it to spring open. Damper is stuck shut. Advised homeowner that the damper was still under warranty however I would still have to charge for labor of the installation. Replace damper under warranty with part off of truck. Tested extensively to ensure good temperature down
Upon arrival, I had the homeowner turn on the heat and I proceeded to the attic. I observed that the heating came on and it tripped on high limit. I noticed that the blower did not come on, and the homeowner said the thermostat lost power. I verified my power coming in was 120v and the transformer was producing 24v. The control board is only passing 15-18v to the low volt portions of the control board. The control board is under warranty and on order at Carrier - Allen. We will return Monday to repair the system.
Client is interested in upgrading thermostats, filtration, and air quality. I informed him that we will need some time to properly price the dehumidifier for the downstairs system. I provided pricing for 824 thermostats. These would go best with the equipment that is in the home. I provided pricing for T6 pros, surge protection, filter upgrades, and maintenance.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found extremely dirty/dusty ducts and bacterial growth on blower wires and evaporator coil. Recommend duct cleaning to improve air quality and over all efficiency and health of the ac system. Also would not be a bad idea to have an air scrubber to help maintain the system and further
Preformed heat maintenance on a single system gas furnace 2021 Bryant. I tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. I did take a look at the filter being blocked by the drain line. The only way to have this issue fixed is to cut the hole in the closet wood plat form and move the pvc pipe over a few inches and making the horizontal pvc pipe extend the same distance. Even then when that is completed the filter is still blocked a little by the door frame itself. I then proceeded to visually inspect the outside unit. All checked out on the outside. Unit was heating upon departure.
Upon arrival, I tested the unit 3 different times. I replicated the noise 2 of the 3 times. I tested the components to ensure they were good. This is a variable speed unit and the compressor steps up and down according to demand. The noise is related to when the unit shuts off and the compressor stepping down out of the high stages instantly. The amount of noise varies between units. System is operating and heating normally. We will reach out to tech-support on Monday.
Preformed heat maintenance on a single Trane heat pump 2022. I tested all electrical components on the inside unit. All tested within manufacturer specifications. Client did not need a filter changed at this time 20x20x4. All electrical components tested within manufacturer specifications on the inside units outside unit. Unit was heating upon departure.
