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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Preformed heating maintenance on 2023 Trane gas furnace. I tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. I changed the filter for the client. Aprilaire 213 20x25x4. Temperature being supplied to the home was at 104 and the return was at 69. I then proceeded outside where I visually inspected the condenser unit. As I was visually inspecting the unit I noticed the unit did not have any type of surge protection on it. Surge protection can help prevent damage during a lightning storm or possible surge in power. I provided an estimate to has surge protection installed on the outside unit. Unit was heating upon departure.
I performed a single system heating maintenance on a 2017 zoned gas system. I checked amps, filter, electrical, flame sensor, igniter, cleanliness, and safeties. The system is heating and performing well. Customer and I spoke about air quality and a noise when the furnace comes on. I observed that the outdoor unit did not have surge protection and the primary drain did not have a water safety switch. The noise from the furnace was caused by debris build up in the flue pipe and inducer motor. I provided options to improve air quality, safety, and remove the debris. Customer opted to clean the inducer only and for me to email the airscrubber pricing. I performed the work at the time of service and collected. The system is performing inside of manufacture specifications at departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 34 - all is well with unit operation
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 35 - all is well with normal unit operation AHU/CU 36 - found debris and growth on evaporator coil and blower wheel recommend cleaning both of these. The debris on evaporator coil will increase stress on unit and decrease unit efficiency and on the blower wheel it will increase stress on the motor ultimately shortening the lifespan of the motor. AHU/C
I performed a single system system heating maintenance on a 2020 zoned heat pump. I checked amps, capacitor, filter, electrical, cleanliness, and zoning system. I found that the downstairs damage is unwired. With it being faulty, this is keep the downstairs damper open and will heat when the upstairs heats. Also, I observed that the compressor is beginning to pull high amps on start up. To prevent future damage to the compressor, I offered adding a start assist to lower the stress on the compressor. I gave the customer a bundle option to get all of the work done. The customer declined at the time of service.
Upon arrival, I found that the low voltage fuse was popped. This indicates there is a short in the system. I performed a quick overview of the low voltage wiring in the attic and found both the wires for the thermostat and condenser to be damaged from a critter chewing on them. I installed my short finder and cycled the unit a couple times in heat mode to ensure the fuse wasn’t going to pop. With approval, I installed a new fuse and tested the components of the furnace to ensure proper operation. I found that the capacitor for the blower is slightly out of range and should likely be replaced soon. Customer approved the replacement of the thermostat wire to the thermostat and condenser. With this repair, we will install a sealtite conduit for the wires once they arrive outside to protect them from the elements. Customer would like to schedule for January 28th for the wiring replacement. Customer needs a new filter as well. Sent payment link for work today.
I performed a 2 system heating maintenance on 2019 heat pump equipment. I checked amps, capacitors, filters, electrical, cleanliness, and safeties. Customer spoke about the smaller heat pump icing over. I investigated and found that the defrost sensor is reading 8kohms and that equates to 85 degrees. This is causing defrost to not occur. I noticed that only 2 of the 4 heat strips are operating in the bigger unit. I verified power to the heating strips and confirmed that 2 of them are broken. The smaller heat pump’s fan motor is amping right at maximum rated amps. This is a sign that the motor is likely to fail soon. I got approval for the defrost sensor and heating kit. I ordered them and they are available for pick up in Allen at shearer supply.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Inspected / replaced return filter. 6. Inspected return plenum for debris/ dirty. 7. Inspected evaporator coil. 8. Inspected blower motor/ blower wheel. 9. Checked blower amp draw. 10. Measured temperature differential from supply to return. 20 degrees measured. 11. Tested capacitor and contactor (outdoor electrical) 12. Rinsed condenser unit to promote heat exchange 13. Tested emergency heat and found no issues AHU-6- condenser fan capacitor testing outside of manufacturer specifications also blower wheel inside is looking very dirty. This will cause drag on the motor ultimately shortening the lifespan of the motor AHU-7- all is well AHU-8- Hardstart kit, capacitor and contactor all testing outside of manufacturer specifications. Broken thermostat face l40 RTU-33A- all is well RTU-33B- x2 contactors and x2 capaci
I performed a single system maintenance on a 2019 propane furnace. I checked amps, filter, electrical, safeties, and cleanliness. I noticed that there was some loose wires at the control board. I tightened them to ensure clean connections. I observed that the blower wheel as a bit of build up present, the emergency pan is still is a condition where replacement is suggested, and the units did not have surge protection. I presented solutions for these issues/concerns/preventative measures during the time of service.
I performed a heating maintenance on a 2013 York gas system. I checked amps, filter, electrical, cleanliness, and safeties. I noticed that the units did not have surge protection and that the inducer motor is pulling 1.0amps out of 1.06amps. I brought the inducer motor to the customer attention and they would like to wait before addressing it. I installed 2 surge protectors at the time of service and collected for the work.
Customer stated that the unit cools fine but drips a little on the bottom part of the coil on the supply side. When I opened the coil, it looks like the blower is throwing water because of static pressure. This is a 4 ton gas system with a 16” return on it. The system needs an additional 14” return added to allow proper airflow for the system. I could not get a clear view of the primary drain pan, but I seen some questionable spot with pictures. With limited access to the evaporator coil, the logical repair is to replace the evaporator coil under warranty because attempting to replace the primary pan only will be extremely labor intensive. I generated an option to add a 14” return to the master bedroom, replace the evaporator coil, and maintenance program on both systems. Both systems are from 2019.
Arrived on site for heating maintenance. Found 33a (left air handeler) thermostat not power on. Tested for 24v volts from common to R and found nothing. Upon further inspection I found a bad fuse. Reviewed and tightened all wire connections and did not find further issues. Replaced 3 amp fuse with a 5 amp fuse and unit powered on and continued to work without issue. Tested electric strip heat on both units and found they were testing within manufacturer specifications. Tested blower amps and replaced filters. Inspected evaporator coil. Noticed decent amount of dust buildup on blower wheels. Outdoor coils are clean. Units heating well upon departure.
Preformed heat maintenance on 3 air handlers and 1 Mini split unit. All air handlers are straight electric. We tested all electrical components on each air handler. On #9 we found that the heat strips are not heating to full capacity. We are only reading 11 amps when they should be reading between 18-20 amps. On Lobby #31 everything was testing within manufacturer specifications. On upstairs apartment #10 all electrical components tested within manufacturer specifications We rinsed all condensers with water. All units could benefit from a blower wheel cleaning and chemical wash. The mini split unit is tied to an electrical room that needs to be kept cool, we rinsed the filter for the head of the unit and the condenser on the outside, verified good temperature split and washed filter. We changed all filters 20x25x1. Units were heating upon departure
Upon arrival, I found that the discharge temperature sensor is faulty and not allowing the system to heat. I removed the sensor from the wiring and the unit came on. This sensor is a safety function for zoning systems to monitor the temperature being supplied from the system. Without this sensor, damage can occur to the system if other issues arise. I installed a replacement sensor and tested the system and found it to be heating great. Customer spoke about hail damage to the condenser fan blade. Customer wanted to wait before joining maintenance program. I noticed a duct that was getting melted by the flue pipe. I adjusted the duct away from the flue pipe.
Upon arrival, I found the unit tripped on a roll out. After further investigation, I noticed that the burner log was not lined up quietly right. I adjusted and corrected the noticed issue. I watched the unit for a while before calling it good. System is heating upon departure.
