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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Upon arrival, I discovered the outdoor unit in a low pressure lock out. I reset the outdoor unit and tested the system in cooling. It appeared that the system was low on R410a. I proceeded to introduce refrigerant to the system for testing purposes. I added approximately 1 and a half pounds. This verified that it was low due to pressures leveling out. I proceeded with a leak search and got minor alerts on my infrared leak detector in the evaporator coil. Also, I suspect that the blower may be having an issue. We will have to reach out to the manufacture on Monday to locate the coil. We will replace the blower motor, as well. Customer has parts and labor until 2031.
I performed a heating maintenance on a 2019 gas system. I checked amps, filters, electrical, drains, cleanliness, and safeties. Customer requested I inspect the drain. I flushed the drain with a water/chemical mixture to ensure it was clear and advised that putting bleach/vinegar would help with maintaining the drain. I observed that the emergency drain pan is showing signs of calcium formation on the bottom and that the system does not have a water safety switch. I provided options to the customer for these items. Customer declined during service.
1. Rinsed condenser with water to promote heat exchange and reduce stress on system 2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages Found large amount of dust in the return Plenum for the system being so new. Advised installation of Air scrubber to reduce particulate matter in the home by causing fine particulates to clump together and get picked up by the filter. Also recommend installation of surge protection to protec
Client stated her daughter’s bedroom is not getting cool enough durning the cooling season. We spoke about possibly adding a return duct to her room to help with the hot and cold spot. Preformed single system cooling maintenance on a 2023 gas system. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I changed filter for client today Aprilaire 210 (20x25x4). I treated drain lines with total c. Temp across the coil was 20 degrees drop. 53 supply and 75 return. I proceeded outside where I tested all electrical components, run and start amps of the compressor. All electrical tested within manufacturer specifications. The compressor start amps were over amping at 100 plus rated for 124. Also noticed the unit was not protected against any type of surge in power. I provided estimates to have all concerns resolved. I completed thorough evaluation of system. Condenser compressor is starting high on amps. Over 100 rated for 124. Also the syste
1. Rinsed condenser with water to promote heat exchange and reduce stress on system 2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages Immediately noticed that the outdoor unit had taken some hail damaged during the storms. Found capacitor was testing within range but a bit low and over 5years showing signs of rust. Capacitor is liable to fail at this point in its life as it is past the expected life span. Also noticed oil
Upon arrival, I discovered a bad Ecm condenser fan motor. After performing voltage checks on the unit, I determined that the Ecm control module is bad. I ordered the part at Johnson supply in Allen. Return date is TBD.
Preformed single system cooling maintenance on a 2020 gas system. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I also changed out the filter for the client at today’s visit. 20x25x4. I checked for cleanliness of the system. I did notice the ducts did have some dust build up as well as the plenum boxes. I also noticed the clients filtration was not as affective as it could be. I present options to have the ducts cleaned and an Aprilaire conversion kit installed to help improve air quality. Client stated that the mast bedroom wasn’t getting sufficient air flow to it. I adjusted the manual dampers to the best i could to allow more air flow into the master bed room. I did provide estimate to have air balancing done on the entire home to help with this concern. I treated drain lines with total c. I proceeded outside where I tested all electrical components, start and run amps of the compressor. All tested within manufacturer specifica
I examined the unit inside and out from cleanliness to visual mechanical issues. I spoke with the realtor about the issues with the system. The system needs a full cleaning inside and outside, the blower motor isn’t far from going out due to no maintenance being done, the system needs to be sealed because of air leaks, the outdoor unit needs to be leveled because it is damaging the compressor, and the PVC drain needs to be insulated to prevent the growth formations. I provided solutions to address all of the issues to get the system into the best possible state it can be in and for system replacement. The system is a 2009 gas system. Closet door is 19 1/4” by 68 3/4.
1. Rinsed condenser with water to promote heat exchange and reduce stress on system 2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages Upon inspection of the upstairs air handler, I found no float switch on the primary drain line. Recommend addition of float switch to avoid water coming through the ceiling Should the drain line become clogged. Upon testing, I found high start amps on the outdoor unit. This is indicative of
Preformed duct cleaning estimate. I thoroughly evaluated the ducts and system itself. The homeowner did mention that she hasn’t had the ducts cleaned or anything for atleast 30 years of living in the home. The unit is from 2012 rheem electric system, i found that the blower wheel and housing had some growth along with dust/debris build up. Presented all picture documentation of my findings to the homeowner. I presented options for the homeowner to go over.
pending summary from Shelby, service titan was acting up yesterday.
Performed cooling maintenance and dryer vent cleaning as scheduled 2. Visually inspected condenser coil for debris/ dirty. 3. Inspected condenser fan motor. 4. Inspected condenser fan blades. 5. Inspected/ cleaned wiring connections. 6. Tested compressor/ condenser fan motor capacitor. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential from supply to return. 20 degrees measured. 15. Inspected drain lines and treated to prevent blockages 16. Rinsed condenser unit to promote heat exchange Found 5 year old capacitor on outdoor unit testing within range. Typical life span of capacitors is about 3-5 years and unit will not work without it and may cause damage if allowed to continuously attempt to run in cooling. Found fresh air intake filter ex
The capacitor on the upstairs unit was bad. Was not turning on the compressor. Manufacturer of the capacitor is Carrier. The customer still has warranty on the capacitor.. After completing diagnostics on your upstairs HVAC system, we found that the evaporator coil’s TXV (Thermal Expansion Valve) is not regulating refrigerant properly. The valve is fluctuating, which is causing inconsistent suction and head pressures. Because of this, the system is not operating at peak efficiency and performance. The good news is that your evaporator coil is still under manufacturer warranty with Carrier. Rather than replacing only the TXV, we are recommending a full evaporator coil replacement. The new coil will come with a factory-installed TXV, ensuring proper refrigerant metering and restoring system performance. Replacing the complete coil assembly is the most reliable and warranty-compliant solution, and it helps protect the compressor from long-term damage caused by improper refrigerant f
Preformed single system cooling maintenance on a 2023 Trane heat pump. I tested all electrical components as well as checked for cleanliness of the system. All electrical components tested within manufacturer specifications. I found that the evaporator coil, ducts and blower to be dirty with dust. I changed filter for client 20x25x4. Treated drain lines with total c. I proceeded outside where I tested all electrical components and checked for cleanliness of the outside unit. All electrical components tested within manufacturer specifications. I did notice the condenser coil could benefit from a deep cleaning,. Client elected to have the twin coil package cleaning done and would like to hold off on the duct cleaning. unit was cooling upon departure. Completed twin coil cleaning work,
