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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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All approve repairs. 3 new duct runs - 6”, 12”, 18” - bring 2 bags of 12” and 18” 1 - new “Y” connector 12x8x5 2 - condenser cleanings Sealing ducts to the plenums. Hanging all of the ducts with saddles - 30 saddles Emergency pan float switch
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, cleanliness, drains, electrical, refrigerant temperature, and temperature difference. The systems are cooling within manufacture specifications. I provided pricing for necessary repairs. The upstairs unit’s condensing coil has build up. This makes the system inefficient and not cool as intended. The evaporator coil has some oxidation present and this causes poor temperature transfer resulting in reduced efficiency. The capacitor for the downstairs unit is reading 27/45. I almost assume that this part is going to fail this summer. This will cause the compressor to not start. The systems could use some additional protection by adding Ss3 float switches. These switches add another layer of protection against water damage by a clogged drain line.
Homeowner stated that the unit wasn’t working properly,, that it wasn’t shutting off after meeting indoor temperature set on thermostat,, We set thermostat on cooling (72 degrees,, permanent hold),, noticed unit wouldn’t shut off, inspected outdoor unit, refrigerant pressures tested OK,,went back to thermostat, pulled off from the base, reseted it , tested by changing the temperature, thermostat was working properly, found no more issues at this time. Thermostat was still calibrating itself, homeowner will monitor and will call us if there is any issues.
COMPLETE RETURN CUT IN - 12"-14" Cut in and install new return Air Grille, non insulated boot, collar, saddle, and hanging strap. R6 rated flex ductwork connected to Plenum box. Cut in needs to be ran either to the living room or dining room to maximize usage.
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Unit is cooling properly, found no issues/ concerns at this time.
Arrived at our clients home for a single system maintenance inspection. Our client provided an air filter to be replaced today. Once replaced I proceeded to test and inspect the indoor unit. I found the blower motor and wheel to have dust accumulated on it. The unit has a vent that is in the garage. The dust is causing the motor to have high start amps. I showed this to our client and she elected to have the blower motor cleaned. We are scheduled to return next week to preform the service. I then proceeded outside and tested the condenser unit components. Everything passed inspection and I did rinse the outdoor coil as part of today’s maintenance. The unit is running properly on departure.
Replacement of failed humidifier control board Clearing drain line to ensure proper drainage on primary drain line for master bedroom unit and humidifier. I returned to our clients home today to complete Previously quoted repairs. Upon arrival Karl informed me that water had been leaking from the upstairs unit drain pan. We proceeded into the attic and found the primary drain line completely disconnected from the primary drain line outlet. It appeared to not have any pvc glue or adhesive from the time of install. The line was short and did not make a secure connection. I added a small piece and coupling as a courtesy, to better secure the drain line. Karl wanted to move forward with his remediation company. I then went to replace the steam humidifier control board. Once replaced Karl and I turned the unit to heat and ensured the humidifier was working properly and creating steam. At the same time I flushed and cleared the primary drain line with nitrogen to help prevent future clo
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,contactor is reading 9 ohms,,, needs to be replaced,,, we also recommended a surge protector for the outdoor unit. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Found no issues/ concerns at this time, unit is cooling properly.
Duct is a 10” supplying two 6” ducts. The 10” is too short causing the duct to be smooshed. It is recommended to replace the duct to a 12” to supply the two 6” ducts. Job would require about 30 feet (to be on the safe side) of 12” duct, 12” collar, saddles, 12x6x6 Y adaptor, and possibly straps. Ss3 float switch Work completed. 10” supply replaced with 12”with hard pipe elbow from plenum to prevent kinking. Needed Wye actual wound up 12x9x7 made adjustments accordingly. Installed ss3 float switch in drain pan and tested both float switches(passed).
Performed single system cooling maintenance. I checked amps, capacitor, electrical, safeties, cleanliness, drains, refrigerant, filter, ducts, and washed the outdoor unit. The system is performing inside of manufacture specifications with some suggestions. I noticed that the blower insulation was falling down on top of the blower. I used spray glue to secure the insulation back. I observed that the system does have an emergency drain pan float switch. However, with the current design of the drain, the float will be bypassed until the problem becomes huge. I recommend we add another float switch to detect a clog before it becomes a big problem. Also, advised adding a blow out valve with the float to allow easy clearing and less clogging points caused by just adding a coupling. There are 2 return ducts that are getting metered down to about 50% of return air. This will cause a problem over a couple years. This can cause damage to the compressor, evaporator coil, and blower motor. I prov
Unit is not getting power outside to the service bo,,, we flipped the breaker at the main breaker box but there was still no power to the service box ,, we verified low voltage signal to power the unit but no high voltage. Homeowner will call an electrician and fix this issue.
Previous visit we found the #2 system (downstairs) frozen,,, we were not able to finish the spring maintenance ,, we were not sure if this was caused by the extremely dirty return filter we found or low on refrigerant,, today we checked refrigerant pressures, measured temperature differential in cooling mode and unit was working properly. We will send estimates for recommendations ( for downstairs/ upstairs)
Performed a 1 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,plenum is slightly dusty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,there’s some water leaking underneath drain lines causing some rust on the emergency drain pan, we don’t know if main drain pan is cracked or might be something else causing the leak,,, we also recommended a different over flow switch ( installed on primary drain line),, for better protection,,we also recommended an emergen
I returned to our clients home to install the replacement zone board. Once installed I was getting a new error code that indicated a short. I proceeded to test and inspect the low voltage wires until I found that the short was actually caused by a failed discharge air temperature sensor. I replaced the sensor and relocated it to a more centralized part of the supply plenum box. I then made an adjustment to the bypass damper module and reduce the restriction to allow more airflow to pass through the duct and not cause this problem again. I proceeded outside and verified the Freon pressures to be testing in range but I did find the compressor motor to have extremely high start amps. I showed this to Derek and he will talk to his brother in law who helped him replace the capacitor. The unit is currently cooling and running on departure.
Performed 2 system cooling maintenance. I checked amps, capacitors, filter, electrical, drains, cleanliness, and safeties. The systems are performing within manufacture specifications with some needed recommendations. I provided options for protection against surges for the indoor equipment and outdoor equipment. The surge protectors come with a 3 year warranty and some damage coverage, if the surge protect fails to do its job. I provided pricing for a blower cleaning on the unit in the kennel area. The blower motor has excessive build up. This results in the motor working harder to perform its normal duties and failing prematurely. Also, I provided pricing to perform drain treatments on both system. I brought back up the big hole in the roof because of a missing whirly bird and informed them that the rain is just going straight into the attic.