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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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I arrived to the front Roof top unit not cooling properly. Holly informed me that a different company had recently come out and replaced a fuse only. The system was still not cooling and they recommended the filters be replaced. We had previously agreed to replace the air filters. I was shown were both thermostats were located and noticed the same front RTU to have a blank thermostat. I proceeded onto the roof and changed the air filters. Once replaced I quickly did some tests on the electrical components inside the unit. Everything tested within range. I connected my gauges and replaced the fuse. The unit kicked on and I measured the pressures on both compressors. The liquid side of my gauges were reading in the mid 300’s this is considered extremely high for an R22 unit. I can imagine that before the air filters had been replaced the pressures were reading higher and potentially had triggered a high pressure switch. This high pressure switch can at time be faulty and cause the fuse t
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Found failed capacitor on the main condenser. Replaced capacitor and tested pressures. Found nearly clogged drain line was able to mostly clear it with just water and drain treatment. Found everything to be operating normally. Customer wanted to go forward with maintenance on the primary unit to save money on getting the c
VIP Annual Service Agreement - 1 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer, (top placement in our emergency list) -Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit
Called and spoke to the customer, customer located outdoor breaker and customer reset the fuse. system is cooling but customer will call back if issue arises.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Found compressor capacitor testing outside of manufacturer specs. Recommend replacement to avoid system failure. Replaced capacitor dated and labeled. Unit in good working order upon departure.
I arrived at our clients home for a single system maintenance inspection. Our client showed me the thermostat and attic access and mentioned that immediately after the storm the unit struggle to reach desired set point and wanted to ensure everything was working. He had recently replaced his air filter and did not need it changed today. I proceeded outside and began testing the electrical components of the condenser. The capacitor and contactor passed inspection. I did find the condenser fan motor with extremely high run amps and also evidence of oil coming from the motor drive shaft. I showed this to our client and also found the unit to no longer be under warranty. I also tested the compressor Otto and it was exceeding the manufacture specifications for start amps. Our clients elected to replace the motor and install a hard start kit. Once replaced and part 8 stalled the unit began to run properly with the start amps measuring within normal levels. We discussed other maintenance op
Performed one system hvac maintenance. - On arrival, found emergency drain pan retaining water and rerouting outside due to a clogged/restricted primary drain that ties in with the water heater.. - Emergency pan is just sitting on like cradling on plumber strap and not actually screwed to the pan. Upon accessing indoor equipment and examining pan water almost rushed out of pan but was able to stop it before it hit the attic floor/ceiling causing damage. - Notified homeowner of critical water issue and homeowner authorized level three drain clearing package, including SS1 float switch, & Jones blowout valve. Perform the service immediately to prevent water damage. - System AC/cooling maintenance: Water rinsed condenser coils. Found compromised capacitor and contactor on condenser. Blower motor wheel dirty. Homeowner authorized bundle package with new contactor, capacitor, and hard start kit to keep old R 22 system alive. - After performing AC diagnostics and repairs. Re-tested syste
Preformed cooling maintenance. Tested start and run amps on compressor and fan motor. All tested within manufacture specifications. Tested contactor ohms we found that the contactor was testing high at 25ohms. Noticed the main drain line was clogged. Also system did not have safety switch or blowout valve. Offered a new contactor replacement, blowout valve, safety switch and blew out main drain to client. Client went ahead with the repairs. Changed filter for client 20x25x4. Unit was cooling properly upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange System
Arrived to clients home for unit not cooling. I proceeded inside and found the water safety switch to be engaged. I explained to our client what and why a water shutoff is important and proceeded to test the system. The client had some water dripping through the return vent down to the first floor. I tested the Freon pressure while only the upstairs unit was calling. And discussed with our client the importance of offsetting the thermostat temperatures 3/4°. She understood and will set set them differently and monitor the unit. I proceeded to install the jones valve and used Total C to ensure the drain line was free and clear of debris. The system is cooling properly on departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Upstairs unit bad compressor capacitor. Informed customer of possibility of unit failure due to capacitor failure. Customer wanted to monitor the capacitor and proceed if it gets worse or fails. Notified customer of temperature sensor with dead batteries. Customer replaced batteries error went away.
I arrived to our clients home for the upstairs AC not cooling properly. Our client informed me that he believed it was low on refrigerant. He did confirm that he has had the unit filled up with refrigerant in the past. I began by testing and inspecting all the electrical components to the outdoor unit. I found a capacitor that was outside of manufacturer specifications as well as the contactor for the outdoor unit. When testing the refrigerant pressures I did confirm that the refrigerant was low on this unit. I presented all my findings to Mr. Bell and he elected to replace both of the Failed parts and add refrigerant with leak seal today. He understands that there is no warranty or guarantee on the refrigerant used today. Once I completed the repairs for the upstairs unit, I did also test and inspect the downstairs system. I did find another contactor that was near complete failure. Mr. Bell also elected to replace this Part today. After all the repairs had been completed. I went int
CLEAN HORIZONTAL COIL & PAN IN A/H LVL1 NO REMOVAL W/ LIGHT SELF RINSING CHEMICAL TO PREVENT POSSIBLE MOLD FROM BEING DISPERSED IN YOUR HOME, YOU MUST KEEP YOUR EVAPORATOR COIL CLEAN. IF NOT CLEANED, DUST AND DEBRIS CAN CAUSE MOLD OR MUSTY ODORS. DUE TO STUBBORN DEBRIS, SPECIAL CHEMICALS WILL BE USED TO CLEAN THE COIL. SINGLE HALIDE/ELECTRONIC LEAK SEARCH REFRIGERANT LEAKS CAN CAUSE HIGHER ENERGY COSTS AND DAMAGE TO THE SYSTEM. WE ALWAYS RECOMMEND A LEAK SEARCH WHERE THE LEASK IS NOT VISIBLY EVIDENT We preformed leak detection found leak in coil. We provided options for a leak seal and top off if 410a refrigerant. Systems was about 7lbs low. Client understands that leak seal is not a guarantee to be able to stop the leak. We did advise coil was out of warranty and will need a system replacement if leakage continues. Temps splits are at 18 degrees and system is cooling as it should upon departure.
warranty compressor replacement, replaced compressor and tested system... Pressures are good and system is running to manufacture specification
Upon arrival, I found that the outdoor unit was not turning on. I search the diagnostic section of the thermostat and found an odd older code. It had to do with liquid refrigerant returning to the compressor. I inspect the old filter. It was pretty dirty, but it wasn’t awful. Customer stated he changed it today. I inspected the evaporator coil and recommended doing a minor cleaning on it. I power cycled the unit. Once I rebooted, it began to cool normally. I checked the charge and amps to find the system is cooling well.