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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Performed single system cooling maintenance. I checked amps, capacitor, electrical, safeties, cleanliness, drains, refrigerant, filter, ducts, and washed the outdoor unit. The system is performing inside of manufacture specifications with some suggestions. I noticed that the blower insulation was falling down on top of the blower. I used spray glue to secure the insulation back. I observed that the system does have an emergency drain pan float switch. However, with the current design of the drain, the float will be bypassed until the problem becomes huge. I recommend we add another float switch to detect a clog before it becomes a big problem. Also, advised adding a blow out valve with the float to allow easy clearing and less clogging points caused by just adding a coupling. There are 2 return ducts that are getting metered down to about 50% of return air. This will cause a problem over a couple years. This can cause damage to the compressor, evaporator coil, and blower motor. I prov
Unit is not getting power outside to the service bo,,, we flipped the breaker at the main breaker box but there was still no power to the service box ,, we verified low voltage signal to power the unit but no high voltage. Homeowner will call an electrician and fix this issue.
Previous visit we found the #2 system (downstairs) frozen,,, we were not able to finish the spring maintenance ,, we were not sure if this was caused by the extremely dirty return filter we found or low on refrigerant,, today we checked refrigerant pressures, measured temperature differential in cooling mode and unit was working properly. We will send estimates for recommendations ( for downstairs/ upstairs)
Performed a 1 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,plenum is slightly dusty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,there’s some water leaking underneath drain lines causing some rust on the emergency drain pan, we don’t know if main drain pan is cracked or might be something else causing the leak,,, we also recommended a different over flow switch ( installed on primary drain line),, for better protection,,we also recommended an emergen
I returned to our clients home to install the replacement zone board. Once installed I was getting a new error code that indicated a short. I proceeded to test and inspect the low voltage wires until I found that the short was actually caused by a failed discharge air temperature sensor. I replaced the sensor and relocated it to a more centralized part of the supply plenum box. I then made an adjustment to the bypass damper module and reduce the restriction to allow more airflow to pass through the duct and not cause this problem again. I proceeded outside and verified the Freon pressures to be testing in range but I did find the compressor motor to have extremely high start amps. I showed this to Derek and he will talk to his brother in law who helped him replace the capacitor. The unit is currently cooling and running on departure.
Performed 2 system cooling maintenance. I checked amps, capacitors, filter, electrical, drains, cleanliness, and safeties. The systems are performing within manufacture specifications with some needed recommendations. I provided options for protection against surges for the indoor equipment and outdoor equipment. The surge protectors come with a 3 year warranty and some damage coverage, if the surge protect fails to do its job. I provided pricing for a blower cleaning on the unit in the kennel area. The blower motor has excessive build up. This results in the motor working harder to perform its normal duties and failing prematurely. Also, I provided pricing to perform drain treatments on both system. I brought back up the big hole in the roof because of a missing whirly bird and informed them that the rain is just going straight into the attic.
precollected for chem coil cleaning Performed a 1 system spring maintenance ( Gas system). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor.- unit doesn’t have any over current protection to protect from power surges 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. Noticed evidence of water on flue pipe(where exhaust combustion gasses vent) dripping down into the unit near the high voltage. Advised customer to contact roofer to get this remedied. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit with chemicals upload
Performed single system safety check. I checked amps, electrical, drains, capacitors, refrigerant pipe temperatures, and cleanliness. The customer spoke about the evaporator coil freezing over. He stated that the filter was extremely clogged. He allowed the coil to thaw and turned the unit back on and it runs fine now. I noticed a couple things that warrant some attention. The system currently has a dirty evaporator coil, blower wheel, and condensing coil. This leads to an inefficient and struggling system. These components are the vital organs to the system and without cleaning it will result in failures. I observed that the bearings of the blower motor are extremely worn. I provided pricing for a float switch, all of the listed cleanings, a blower motor replacement, and maintenance membership.
Arrived at our clients home for a single system heat pump cooling maintenance. Our client had placed the unit to heat before arriving. This allowed a proper heat load on the home. Chris had mentioned that there had been a couple of times the unit just shutoff and stopped running. He shut the unit off and before leaving it began cooling again. I suspected that the unit had overheated and went into a lockout. I inspected the condition of the evaporator coil and found that it did in fact have debris restricting the airflow. The indoor fan motor is also very worn and has a failed run capacitor. It has a significant amount of dust and debris collected on it as well. I showed this to our client and we discussed potential cleaning and or replacement. Due to age and condition he elected to monitor the unit for now. I proceeded outside and tested the electrical components and also washed the outdoor coil. Everything passed inspection on the outdoor equipment. The unit is running and cooling a
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, electrical, drains, cleanliness, temperature difference, refrigerant pipe temperature, and safeties. The systems are cooling within most of manufacture specifications. The downstairs outdoor unit is pulling over the rated amps on start up. This causes damage over time to the compressor, capacitor, and contactor. Both outdoor units really need to be opened up and deep cleaned with chemicals. The downstairs unit has rust on the bottom of its emergency drain pan. I provided pricing for jones valves for seamless clog clearings, chemical cleanings for both outdoor units, emergency drain pan for the downstairs unit, and a hard start kit for the downstairs unit.
Performed a 3 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motors. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressure,,, downstairs unit is frozen ,,we need to come back and check again, issue might be caused by extremely dirty filter or low on refrigerant. 7. Checked compressors amp draw. 8. Checked condenser fan motors amp draw. 9. Inspected / replaced return filters,,, all 3 systems had extremely dirty filter . 10. Inspected return plenums for debris/ dirty,,,upstairs/ downstairs units are very dusty, highly recommend a duct cleaning. 11. Inspected evaporator coils. 12. Inspected blower motor/ blower wheels,,, downstairs/ upstairs are very dusty, highly recommend a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential ,, temperature differential on the ups
Arrived at clients home for single system maintenance inspection. Our client informed me about imbalance airflow in the home. Upon inspection of the ductwork I found that there is a supply vent that is blocked by the drywall. This vent is contributing to airflow and pressure going into other parts of the home causing too much heat or cooling. It is also not cooling/heating the center part of the home. In the attic I found the system to be without a water safety switch and also showed this to our clients. There is some growth on the indoor coil also and we discussed placing a 20*20*4 inch filter to help with pet hair. We also discussed using white vinegar down the drain line to help prevent clogging. On the outdoor equipment I tested and inspected all electrical components and ensured the heat pump was within manufacture specifications. Everything passed inspection today.
Arrived to our clients home to review buyers inspection report. Our client showed me the report and we discussed highlighted items. I proceeded into the attic and ensured the furnace cabinet safety switch was not “disabled” it is working and operating properly. The secondary drain pan had been sealed with flex seal to prevent future water damage to the metal pan. The pan has zero evidence of rust penetration. There is no evidence of odor or smell in the unit or home.
Customer system was showing a constant delay at the thermostat. I went into the attic and jumped the unit in to cooling. This caused the low voltage fuse to pop. I proceeded to go outside and find a shorted contactor. Also, I observed that the system has some wires burning, the compressor sounds awful on start up, and the condenser fins has debris in it. I provided pricing for all repairs. CONTACTOR * 1 POLE 25 - 30 AMP 24V CONTACTORS ARE SWITCHES THAT USE HIGH VOLTAGE TO HELP COMPONENTS IN YOUR UNIT. SINCE THEY ARE IN CONSTANT USE, THEY DO NEED TO BE REPLACED OCCASIONALLY.
Arrived at our clients home for AC not cooking properly. Client stated indoor unit was coming on but could not hear the outdoor condenser running. I proceeded outside and tested the electrical composer the outdoor unit. I did find the capacitor to be below manufacture specifications and showed this to Derek. I Proceeded into the attic and verified the unit was calling for cooling at the zone board, the zone control board was not sending the correct signal outside to the condenser unit. This could have been caused by a surge in power, I will be able to further test the equipment once the board is replaced. Our client elected to sign up for maintenance as well and will provide a card when job is complete for monthly maintenance charge. We left the unit running with the fan on to move air in the home but it is currently not cooling.