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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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We returned to our clients home for the unit not cooling properly. We immediately proceeded outside and found the unit to be in a low pressure lockout. Our client had not yet placed the air filter and we discussed how the unit needs an air filter to add some restriction and help the unit preform its proper function. That without the filter the air moves across the coil too quickly and trips the outdoor safety. We reset the outdoor unit and it ran properly for 20+ mins. It then shutoff. I assumed it was the float switch which I had checked but the other technician was outside and corrected me saying it had shutoff prior to me checking the water switch. We then further proceeded to test the outdoor unit. We found that the outdoor defrost control board was getting all the proper voltage to the board and into the safeties but it was not sending signal to the contactor. I immediately showed this to our client and we discussed how this was an intermediate issue and we were lucky to catch i
Performed 2 system cooling maintenance. I checked amps, capacitors, filter, refrigerant, electrical, safeties, drains, and cleanliness. The systems are performing mostly within manufacture specifications. I observed that the emergency drain pans on both systems have an excessive amount of rust. It is advised to replace these pans to remove the risk of the pan rusting out. With the installation of new pans, it will be included to line these pans with a water resistant spray to combat rust. The downstairs system’s outdoor 45/5 capacitor is reading just under the manufacture specification. This means that the compressor can stop at anytime, but will continue to run for now. It is advised to replace the capacitor to eliminate an unnecessary service charge. I provided options for a generic capacitor and a upgraded capacitor with a 5 year warranty.
Performed a 2 system spring maintenance ( heat pump) Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,noticed only one system has surge protection ( U/S) while (D/S) doesn’t have any. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Both systems are working properly at this time, found no issues .
Proposal to remove the existing fresh air intake currently located in a dead air space, which is allowing approximately 140°F humid air to enter the system, negatively affecting indoor air quality, comfort, and system performance. Plan to relocate the fresh air intake line to the opposite side of the home, terminating at the porch area where outdoor air conditions are more suitable. A new intake boot and grill will be installed at the new location, along with an Aprilaire 8145 normally-closed motorized fresh air damper. The Aprilaire 8145 is a high-quality, 24V powered damper designed for fresh air ventilation applications. It works in conjunction with system controls or an optional ventilation timer to regulate the amount of outside air entering the home. This damper includes a built-in position indicator and can be wired to open or close based on system demand or ventilation schedules, helping to maintain balanced indoor air quality while preventing excessive humidity and heat from
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. Fan capacitor a little low 6. Checked for 20 degree split between supply and return 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel-Slightly dirty 13. Checked blower amp draw- a little high 15. Inspected drain lines. -pretty dirty treated drain line to prevent clogs 16. Washed condenser unit. Brought attention to the customer the hole outside near the line set as well as the bush, brushing up against the condenser. Customer stated she would take care of it.
I installed the discharge temperature sensor and tested the system in heat pump mode. The system heats perfectly fine in heat pump mode and does not get assistance from the gas. I let Jesse remote into the thermostat from the office to monitor it. The system ran for 24mins at full capacity without faulting. Customer is still concerned that the issue is still present.
We arrived at our clients home for a two system cooling maintenance inspection. We began by first the bathroom exhaust vent that had a bird nest inside of it. This vent is on the right side of the home and we found three small baby birds. The vent hose is compromised as well as the exterior cap. We advised our client to reach out to pest control to have them remove the birds properly. We then proceeded to perform the maintenance on both outdoor heat pump units. Everything electronically tested within range. Except for the start amps on both compressors for both units. Both of them are reaching manufacturers limits. We discussed adding compressor savers to both outdoor units to help preserve and protect the compressors from over amping and failing completely. We also washed both outdoor coils as part of today’s maintenance. We then proceeded inside, the client did provide air filters to be replaced for both attic units. We did run our air advice today and will be sending the report to
Performed a 2system spring maintenance ( AC/electric heat ). Tasks performed. CU-5 CU-2 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected and treated drain lines-Found bad float switches on both units (videos uploaded) 16. Washed condenser unit. CU-2 unit was extremely dirty and performed a deep condenser coil cleaning ( part of the 8 units approved). overflow switch is bad and needs to be replaced as soon as possible to prevent water damage ( uploaded video ,, switch read
I found the downstairs unit capacitor, and contactor to be failed. I showed this to our client and he elected to replace both of these components under warranty. downstairs system is running and cooling to manufacture specification.
Arrived to clients concern that the sink was backing up and that he did not receive an algae stick with his maintenance. I confirmed that we did in fact blow out the drain line on our previous visit. I proceeded to the attic and replaced the algae stick. While in the attic I found a dead rat on a trap and informed Paul. He will call pest control to remove the body. I checked the primary drain line and confirmed it did not have any backed up water nor evidence of clogging. I had some slight resistance but I discussed with Paul how this may only be isolated to the sink and not the havc drain. The unit is draining properly on departure.
Insulation board, 6” collar, 5ft of 6” duct, mastic, and metal tap. Cutting and adjusting emergency drain to be more aesthetically pleasing.
Retuned to home due to misunderstanding. I immediately proceeded outside to test the electrical components for the upstairs AC. I immediately found a capacitor that had exploded inside the electrical cabinet of the outdoor unit. I showed this to our client and explained I could not test the system without replacing the components. And I was only authorized to do so by the homeowner. I proceeded to test the furnaces of both up and downstairs units because the inspector has Sami they were short cycling. Both furnaces came on and ran for 5-10 mins with 40° temperature rise. Mechanically they furnaces are working but with airflow restriction from the air filter it may have cause the short cycling seen by the home inspector.
Performed a 2 system spring maintenance ( AC/ electric heat). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Unit is short cycling,,,noticed a notification on one control board saying there was a communication error with compressor B1 ,,found the total of 6 bad fuses inside the unit,, 3 are connected to one compressor and the other 3 to other compressor,,, there is a total of 4 compressors inside the unit,, unfortu
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,, there is no water safety switches installed. 16. Washed condenser unit.
We arrived here for the outdoor unit not cooling. Client had the thermostat off upon arrival, we turned the thermostat on. We proceeded outside the out door unit came on immediately. The start amps were very high and had abnormal readings for Freon. After about five minutes of running the unit shut off. We went into the attic and found the water safety switched was tripped. We also found a dirty air filter causing extreme suffocation to the unit. We showed our findings to our client and he elected to install a blowout valve and compressor saver to his system today. Once installed we showed him the work that was preformed and showed him that the components were in manufacture specifications.our client did not have a filter to install, he will purchase an air filter to install immediately and we did leave the unit cooling without an air filter.