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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Arrived on site for scheduled heating maintenance on x3 2016 Armstrong furnaces. Homeowner had no concerns at this time with regard to normal unit operation. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Noticed a very significant amount of dust and debris in the return plenums of all 3 units. This will cause stress on the system as dust works its way
determined noise was coming from rusted attic vent fan, roofer will need to come out and replace to make the noise go away.
Installed Aprilaire air conversion kit, 813, 20x25x4. I also re wired the fresh air damper that allows fresh air into the home. I also installed surge protection to the outdoor unit. Unit was heating upon departure.
Upon arrival, I discovered that a burning contactor causes the transformer to lose 120v out of 240v. I received approval from the customer to replace the contactor under warranty and repair the wiring. After repairing, I tested the system to ensure it was properly heating. System is heating upon departure.
Upon arrival, I discovered that a burning contactor causes the transformer to lose 120v out of 240v. I received approval from the customer to replace the contactor under warranty and repair the wiring. After repairing, I tested the system to ensure it was properly heating. System is heating upon departure.
Preformed single system heating maintenance on a 2018 gas system. I tested all electrical components and safeties. All tested within manufacturer specifications. Temperature being supplied to the home was 118 and 73 return air. Filter had recently been changed, 20x25x4. Provided estimate to have Aprilaire conversion kit installed to upgrade their filtration system. I proceeded outside where I visually inspected the outside unit. All was in good working order. Unit was heating upon departure.
Upon arrival, I discovered that in a call for heating the outdoor unit would begin cooling. I checked my O wire outside, and I found voltage on it when there shouldn’t be. This indicated that there is a short in the wiring. I checked all of the spare wires to common with all of the wires unhooked from the defrost board. They all had voltage on them with them not being used at the airhandler. This narrowed my search to the wire going to the outdoor unit. I could not locate an obvious short, and I even checked the conduit outside that had water in it. I completely removed the conduit and checked again. I still found that all of the spare wires are shorted. I wired the defrost board back up and it failed. I unhooked O to allow it to heat, and I jumped power from Y to the contactor because it quit passing power. I cycled the unit to ensure it would shut off when satisfied. System is temporarily heating with defrost board bypassed and O unhooked. Customer approved rework for warranty defros
Arrived on site customer stated all is well with normal system operation on the main house, however he stated the unit at the other house was having issues. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Began inspection at the main house and noticed oil in the drain pan from a refrigerant leak. Discussed this with the homeowner they had known about i
I performed a single system heating maintenance on a 2016 straight electric system. I checked amps, capacitors, filter, electrical, cleanliness, and safeties. I discovered that the blower motor and evaporator coil need cleaning. Dirty components result in higher electric bills and unnecessarily added stress to the system. I observed that the pin connectors on the thermostat are corroding. To address the issue before failure, I provided an option to replace the thermostat. I reached out to Mr. Sharp and left a voicemail about these findings.
Preformed single system maintenance on a 2022 heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specification. Filter was recently changed by client. 20x20x4. I tested all electrical components on the outside unit. All tested within manufacturer specifications, except for the start amps were starting higher than 100 amps. We would like to see the amps at about 60 amps on start up. Manufacturer rating is at 130 amps max. A hard start kit will help bring those amps down and help the compressor last longer. I provided estimate to have hard start kit installed. Unit was heating upon departure
Preformed seasonal safety check on a single 2024 gas system. I tested all electrical components and safeties. All tested within manufacturer specifications. Overall the system was fairly clean. Client does need a filter change at this time. 20x25x4. I proceeded to the outside unit where I visually inspected the unit. I noticed the unit to not have any type of surge protection on it. Unit was heating upon departure. VIP Annual Service Agreement - 1 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer, (top placement in our emergency list)
Preformed single system heating maintenance on a 2024 gas system. I tested all electrical components and safeties for the furnace. All tested within manufacturer specifications. I changed clients filter. Filter size was 20x25x4 Aprilaire 210. I checked the system for cleanliness as well. I found that the return ducts are getting dust build up in them I did provide estimates to have the ducts cleaned. I then proceeded outside to visually inspect the out door unit, where I noticed the system does not have any type of surge protection on it. Provided estimate to install surge protection. Unit was in working order upon departure.
Found bad contactor and x2 bad fuse link for the heat kit causing 2 of the 3 legs of electric heat to not function. Replaced contactor under warranty and advise homeowner. We would order the fuse links and give him an update as soon as we have more information.
Upon arrival heat pump was heating in regular mode. Upon further inspection I found the heat kit to be failing at the sequencers. Client elected to have heat kit replaced under warranty.
