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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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Found a snake stuck on top of the unit,,,(condenser fan motor), prat of the body was wrapped around the shaft/ grill, and parts at the bottom. All of it was removed from the unit( smaller unit #1),,, customer signed up for the maintenance agreement ,,,, condeser unit was washed today,,,unit was set to cool , unit came on normall.
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections,,, noticed the condenser wire has severe damage and needs to be replaced as soon as possible. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil,,,there are some signs of rust underneath. 12. Inspected blower motor/ blower wheel,,, is extremely dirty,, some growth on the blower wiring and buildup on blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,unit doesn’t have any water safety switches installed,,, we noticed they have had water issues in the past and recommended a
Scope of Work: -Coordinate with manufacturer to process and obtain replacement coil under parts warranty. -Remove and dispose of the existing evaporator coil. -Install new OEM Trane evaporator coil as per manufacturer specifications. -Recharge refrigerant as needed. -Pressure test and verify system integrity. -Perform system start-up and check for proper operation. Refrigerant: -This estimate includes 4 pounds of R-410A refrigerant. -Actual refrigerant usage may vary depending on how much refrigerant is still in the system. -Any additional refrigerant required will be billed accordingly at the time of service. Notes: -Parts are covered under the manufacturer’s warranty; estimate reflects labor, refrigerant, and associated materials only. -Warranty does not cover labor, refrigerant recovery/recharge, or other incidental costs. -Any unforeseen issues or additional repairs required during installation will be communicated prior to proceeding. Includes Our Care Club Membership! Joining
Arrived to clients concern that the unit was not cooling. We arrived and I immediately proceeded onto the roof and check the condenser unit. I found the unit to be running properly without any electrical issues. Inside Brayden found the filters to be extremely dirty and partially collapsed. We removed and replaced the air filters and measures the temperature drop in the shop. We measured a 18° drop from the front return to the main supply in the prep area. Our client mentioned he kept the thermostat set to 74° and customers complained that it was hot. We suggested keeping the temperature to 70 or 72° and if that would improve comfort for patrons. The unit is cooling properly on departure.
Found leak in evaporator coil around TXV. Unit is not cooling. Rescheduled appointment to Friday due to rain preventing a complete system check to ensure there are no other outstanding issues.
Performed a 1 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Arrived at our clients home for the cooling maintenance inspection. Our client had recently replaced his air filters and did not need them changed today. We first began by inspecting if we could relocate a thermostat for Lynn in the upstairs hallway. We are able to preform the service but she declined to have it done today. We then proceeded outside to the condenser units and tested all of the electrical components for each unit. The smallest unit for the media room is struggling to cool. Our client is aware of this and is potentially interested in removing it completely and adding the ductwork to another unit. We discussed how only changing the duct work to the unit would cause stress on the unit due to the extra demand. And the better option would be to upsize the system for the entire upstairs space. The main downstairs unit passed today’s inspection and is running properly. The master bedroom unit has very high start amps. This unit is already 11 years old. I did create an estim
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,noticed the unit doesn’t have surge protection 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Arrived to home for concerns of noise coming from the attic. Upon arrival our clients explained to me that the noise was a high pitch sound and almost sounded like an animal. I proceeded to turn the unit on and into the attic. I visually inspected the unit. And could not replicate the sound. I also opened up the flue pipe and found nothing inside of it. The home does have evidence of water surrounding the hot water heater flue pipe and on the ceiling also. Kent is aware of this. I have no evidence to prove the noise was coming from the system and it is currently cooling properly. They will contact a handy man for the other issues we found today.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,is getting dusty, recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Found no issues/ concerns at this time.
I arrived to our clients home for concerns about high humidity in the home. We discussed current humidity levels and desired humidity. Victoria would like it in the mid 40’s. We briefly discussed how the unit doesn’t have full capacity to remove that much humidity being a builder grade unit but I would investigate why she was experiencing high levels. I proceeded into the attic and immediately found a fresh air damper motor It was programmed to run for 30 mins of every hour. I brought this to our clients attention and suggested we turn off the damper. They agreed and I shut it off. I then proceeded to preform the cooling maintenance on the system. I started outside by testing the electrical components of the condenser. I found a capacitor that is beginning to fail and subsequently it is causing the compressor to have high start amps. It is also causing. The contactor to overarch and have burn marking on the contactor pads. We discussed replacing these components but victorias fathe
Upon arrival, customer stated there were no major issues with the system, and that everything was working well to his knowledge. I changed and dated the air filter at the furnace. While changing the filter, I noticed that the Plenum was extremely dirty and that the blower wheel was starting to accumulate a decent amount of dust. Blower motor amps were within range, as well as, the blower capacitor. It was noticed that some of the return duct were missing insulation and this was shown to the customer. Continuing to the condenser it was found at the contactor were high, and it was found to have pitting on the contacts. Run capacitor, and Hardart kit were testing within range. Start amps and run amps for the compressor and condenser fan were testing with range. it was also found that the condenser coils were very dirty so I made sure to give them a good wash to promote heat exchange. Recommendations: 1. Duct cleaning- It was found that the Plenum and ducts were extremely dirty From previ
Arrived to property for the unit not cooling. The tenant moved in a few days ago on Sunday. He noticed the temperature was not dropping and checked the filter. The filter was extremely dirty and causing significant airflow restriction. I proceeded outside and found the compressor to be in a lockout and not coming on. I also tested and found a failed dual capacitor. I called the landlord and we spoke briefly on the bandaid repair that needed to happen to get the unit on. We also discussed price but he was not interested in saving 10% with the maintenance agreement due to him having a work call. I did get verbal authorization to replace the failed capacitor only and will send another estimate for further compressor protection. I did replace the capacitor and further tested the unit. The compressor had extremely high start amps and this is why I am also presenting a compressor saver as an option.
Replaced a condenser control board,,, tested, unfortunately we have to come back and finish it.
DUCT CLEANING PKG-2 (1 system) : 12 Supply's and 1 Return, Remove and Clean all Supply vents and Return grills. Contact clean Ducts with Roto brush machine. Includes Antimicrobial Fog* Additional to this package is cleaning the Supply and Plenum Boxes. (Save $35) *Rusted/Over painted vent and/or have bacterial growth are not guaranteed. Also, any vents with caulking around them are Homeowners responsibility of re-caulking.