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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange 16. Inspected heat strips for functionality Found loose wire to heat strips made sure to secure this wire and tested heat strips and found no issues. Air quality is superb. Unit in good working order upon departure.
Equipment age: evaporator coil- 2013 condenser- 2019 furnace- 2015 I performed a single heating maintenance on a 2015 gas furnace. The system is a 2 stage communicating Amana. I checked amps, capacitor, filter, electrical, cleanliness, and safeties. I noticed that the system has a reasonable amount of dust present in the ducts and on the blower wheel, the outdoor unit was heavily compacted with build up, and the air scrubber bulb was burnt out. I provided an option to address these known issues. The customer approved and it is scheduled for November 24th 8am-10am arrival time. I collected a none refundable deposit that the customer is aware of.
Arrived on site for heating maintenance, homeowner stated all was well with regards to normal system operation. He did state that the air balance was better after having Jacob make adjustments. I did make a minor adjustment to a damper on the far side of the house. Inspected electrical connections and verified good amp draw on outdoor unit. I noticed the coils did have a bit of dirt on them and went ahead and rinsed the coils with today’s visit to promote heat exchange. Inspected disconnect and found no issues. I also tested the heat pump in normal operation. And found no issues with the heating cycle. I did find an error on the thermostat for a discharge air temp sensor. Upon inspection I found that it was installed backward and I went ahead and flipped it to the correct orientation and the error went away. I inspected and heat strips and found them all to be working as intended. Inspected duct work and found no air leaks or other concerns.
I performed a single heating maintenance on a 2018 heat pump system. I checked amps, capacitor, filter, drains, electrical, cleanliness, and rinsed the outdoor unit. During my thorough evaluation, I notice the system has growth on the blower wheel, he evaporator coil has build up in the fins, the ducts has a noticeable amount of dust present, and the outdoor unit is not safe form lightning strikes/power surges, duct to the office area is a 4”. I presented options to address the issues that were noticed. Customer would like time to discuss with significant other. I emailed all options and included an additional one that gave the biggest discount possible.
Heating preventative maintenance on two gas systems from 2019 using air filters 20*25*1 (main unit) and 16*25*1 (master bedroom). During our inspection we checked temperatures, checked electrical connections and components, measured the attic insulation, changed air filters with ones customer provided, performed a gas leak search on both units, cleaned safety sensors, and inspected the systems for dirt buildup. Overall the systems are heating properly and safe. We did notice the systems don’t have surge protection and informed the customer but he isn’t interested at this time. Customer is on a monthly payment vip agreement.
The downstairs system and ducts are located under the home. I inspected what I could see to ensure the ducts would hold up to a duct cleaning. The upstairs unit has 2 ducts that are not able to be cleaned due to being smashed. I generated a price to replace these 2 ducts and clean everything. Customer mentioned air flow issues on the downstairs unit. Without full access, I cannot see if the ducts are damaged, and I do not have the duct cam to inspect. I advised that replacement and redesign will benefit the customer better than attempting to clean. I noticed a flue pipe that may be dumping CO out of it. This will need to be replaced for safety. I advised the customer get a CO detector for upstairs and downstairs to ensure their safety.
Preformed gas valve change out. Presented client with before and after pictures of work done. Preformed single system maintenance on a gas furnace 2013. I tested all safeties and electrical components. Client did not have filter at the time of inspection. Tested blower motor amps as well as inducer motor amps. Both tested within manufacturer specifications. Outside unit is a Payne 2021. Unit was back to heating upon departure.
I returned to our clients home to evaluate the duct work for the newly installed 2.5 ton unit it. Previously the unit only had a single Return duct in the all way and te bedroom returns vents were still connected to the large main up-flow 5 ton unit. They made changes to the orientation no the bedroom returns and connected them properly to the correct system. This allows for proper airflow and better comfort in the master bedroom and the other bedrooms. The large 5 ton up-flow unit was moved also to allow for proper clearance for the air filter. The air filter was damaged and the prospective homeowner elected to leave the filter in place. The cabinet door for the cased coil was also secured with set screws and some tape. The larger unit does also have 2 “jump returns” in the hallway where the return vents for the “wine room” and “formal dining room” are connected to the same vent space in the ceiling. I informed the prospective buyer that this is considered correct but it again presen
Heat preventative maintenance on 3 heat pumps one from 2002 (upstairs) and the other two from 2015 (downstairs living room and other unit for bedrooms). The newer units are Trane communicating units that use air filter 20*25*4 and the upstairs unit is a basic heat pump using air filter 20*25*1. During our inspection I checked temperatures, checked electrical connections and components, and inspected systems for dirt buildup. On the upstairs unit I found the drain pan to be rusted through and on the main unit taking care of the living room the condenser fan motor is over amping/overheating. We informed the customer of our findings and he wishes to leave everything as is for now. During our visit customer wanted to know why his new generac generator wasn’t working with his Trane systems. We did inform the customer that due to them being communicating systems and having an inverter drive board outside they will not work with a generator because they need constant voltage. After talki
Preformed warranty gas valve change out. Presented before and after photos for client. Also tested system for any leaks. Unit was operating as it should upon departure.
Client stated that he turned on the heat last night and woke up to the thermostat reading 64 degrees this morning. Upon arrival homeowner met me outside and showed me where the attic space was. I proceeded to the attic where I opened the unit and started running diagnostics on the furnace. As I was testing the heat cycle I noticed the igniter would glow and then the gas valve would open and then shut immediately. I also noticed the unit had no sediment trap for the gas line leading into the valve. I determined that ,after a couple of other tests, the gas valve was faulty. I presented my findings to the client. Client has elected to replace the gas valve and add the sediment trap to the line. Unit is currently not heating.
I performed a single system heating maintenance on a gas 4 zone communicating system. I checked amps, capacitor, filter, drain, electrical, cleanliness, and safeties. Customer mentioned the drain was backing up in the bathtub. I investigated this issue, and I determined that it was only the tub that is clogged. The A/C drain is free flowing. Customer spoke about an automatic drip drain treatment machine. I put in a service estimate request for pricing. The outside unit is in good condition and free of debris build up on the coil. I gave the customer a price for total-c to help with his tub.
Preformed single system heat maintenance on a straight electric air handler. I tested all electrical components. I found one of the heat strips on the heat kit to be low testing at 15 amps. The other legs were testing at 20amps which was within manufacturer specifications range. Temperature being supplied to the home for heating was at 103 degrees with a return of 74 degrees. Client did not have a filter to be changed at this time. I also noticed the unit did not have surge protection on either the inside unit or outside unit. Unit was heating upon departure.
spoke to customer over the phone and reset service reminder
Spoke with client over the phone and created two estimates for 3 ton gas systems. I emailed both estimates to Heather. Her husband recently had surgery and did not want to schedule an in home visit at this time.