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Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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A blessing to know a company that hires honest and dependable employees
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I couldn’t be happier with the service provided by Alex. They were willing to price match a quote from another company and Alex went above and way beyond to take care of our system and even trouble shooting an issue that wasn’t his problem. He wanted to make sure everything was perfect before he left. Additionally, it’s rare to find someone so professional in both their appearance and customer interaction and someone who communicates so well. He really explained everything clearly and you could tell he takes pride in his job and work ethic. I can’t say enough nice things about him. He even honored the agreed upon price even though I know he could have charged us way more for the time he spent. It was so refreshing to meet someone so honest and friendly. Thanks Alex and thanks Adon!!!
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I arrived and replaced the zone board. After tested, I reached out to tech support for some clarification on things. With tech supports help, I was able to get the programming corrected and tested the emergency heat. The system is now able to heat with the heat pump and electric heat. I tested the zoning and found that the downstairs hardly gets air when both zones are operating. I advised the customer to leave the down stairs thermostat on 75 and upstairs on 71 to allow the downstairs to run by itself. This will give better airflow by not sharing it with another zone. System is heating in both cycles upon departure.
Upon arrival, I found that the unit was completely empty of refrigerant. I visually discovered oil in the airhandler from a leaking evaporator coil. I spoke with the home owner about options to address, and we came to the conclusion that system replacement would be the best options for them. The emergency heat is active and keeping the home warm. We are scheduled to return 1/29 between 10am-12pm to go over replacement options.
Checked all electrical out on both units everything is working and checked out how it was supposed to. Clients renewed their maintenance membership
Upon arrival I spoke with the client. He stated that the unit was froze into a block of ice outside. I proceeded to the outside u it where I found the unit to be cloaked in ice. I noticed power not being fed into the board itself. I proceed to the air handler in the attic where I found the power wire to have been broken off inside the wire nut. I did repair the wire and tested all modes to ensure everything was working properly. Defrost mode is currently on and going on the outside unit with emergency heat strips working as well. Repair of power wire to unit.
Upon arrival found that the power switch in the attic was off. Showed client and had the switch labeled. Also showed the client a couple options for having ducts cleaned, blower wheel and adding a Aprilaire conversion kit. Client decided to go with cleanings and conversion kit
Upon arrival i found the blower motor to not be running. I tested the capacitor on the fan and found it to have failed not allowing the motor to start up. Client wanted to go ahead with repair. After repair heating is working correctly. Also offered cleanings due to the condition of the blower wheel. 7.5 MFD RUN CAPACITOR REPLACEMENT SIMILAR TO A BATTERY, CAPACITORS HELP START MOTORS BY STORING CURRENT. A DAMAGED CAPACITOR CAN DAMAGE THE MOTOR IF NOT SERVICED. REGULAR MAINTENANCE IS ENCOURAGED.
Homeowner stated thermostat was stuck in a boot loop and breaker to outdoor unit was tripped and would not go back after he attempted a power cycle. All this happened after a power outage this morning. Informed homeowner this would need to be replaced by an electrician. Began inspection at indoor 2018 furnace Lennox 3 ton. Started by jumping R to W bypassing the thermostat and unit completed heating cycle and continued to run for 30 minutes. Further tested unit to ensure that the circuit board was still functioning properly, and it was only the thermostat that was affected. I was able to confirm 100% that the thermostat was at fault. I will not be able to further test the outdoor unit until the breaker issue is addressed, however, I did notice a good amount of dust and debris in the outdoor coils restricting airflow. This will cause undo stress on the compressor and electrical components. I also noticed a decent amount of dust on the blower wheel. This creates drag, causing the motor t
Upon arrival spoke with Joy. She stated that the heater in the receptionist area. Upon inspection of the unit. I noticed no led light to be on. His lint indicates what type of operation the system needs to run. I traced power throughout all of the electrical coming in and out of the board. I found that one of the plugs to the board was sending power in but not out of the board. This indicates that the board is bad and needs to be replaced. I contacted Joy with my findings and she approved to have the new furnace board installed. Heating upon departure
I performed heating maintenances on 2 - 2015 gas systems. I checked amps, capacitors, filters, electrical, cleanliness, and safeties. Jesse and I investigated the air flow issue and gathered data to take back to the office to find a route to a solution. I noticed that the blower wheels are becoming dirty. This can be slowed down by upgrading the filtration to a filter that provides a complete seal. I observed that the drain lines do not have a primary water safety switch. These allow us to protect your home from water damage from clogged drain lines. The furnaces currently don’t have surge protection. To minimize damage from power fluctuations, we advise adding a safety need go ensure the units are safe.
Replace pressure switch under warranty and extensively tested to ensure proper functionality. Found no issues at this time. Replaced filters on all 3 units. Upstairs hallway was very warm even though there were no supply vents nearby. Set fan to circulate in order better balance air temps.
Performed a complete heating system maintenance and inspection. communicating 2023 Gas system. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 71°F; supply air temperature measured at 107°F and rising. Confirmed air filter was recently replaced by client; filter size is 16” x 25” x 4”. And 20x25x4 Aprilaire I visually inspected the outdoor unit, The outdoor unit was in good condition Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service.
I performed a 2 system heating maintenance on 2014 and 2005 gas systems. I checked amps, capacitors, filters, cleanliness, electrical, and safeties. I observed burning present on the upstairs control board, the capacitor for the upstairs is failing, the downstairs has poor filtration, and the systems do not have surge protection. I provided solutions to address these concerns. Customer approved replacing the capacitor for the upstairs and the work was performed at the time of service.
Performed maintenance on 2023 trane 90% furnaces 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Found no surge protection on the units. This is advised as the coming winter storms could cause power outages and everytime that happens it acts as a power surge on the equipment that could potentially damage expensive electrical components. They protect fro
Preformed single system heat maintenance on a 2014 Lennox heat pump. I tested all electrical components on he inside air handler. All tested within manufacturer specifications. I did notice some build up on he blower wheel. It could benefit from a cleaning. I proceeded outside to test all electrical components, start and run amps on the compressor. All tested within manufacturer specifications, except for the fan run capacitor. It is failing at 6.5MFd/7.5MFd. I also noticed the unit did not have any type of surge protection. I provided estimates for all cleanings and concerns to be addressed. Client had run capacitor for the fan replaced today. Unit was heating upon departure
Arrived on site for QC visit on 3 mini splits and one conventional. System is level all wiring is good no error codes. Getting over 20 degree temp split. Drain line is draining at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation. Had some issues with the pipe sizing programming on the building with 2 head mini split . Reprogrammed unit while holding ODT sensor was successful and units began to run without issue.
