I arrived at our clients home for heat mot working properly. Found the furnace on a lock out. Further diagnosed a failed electric inducer motor. It was getting the proper voltage but the motor had failed and was not coming on. The unit is still under 5 yr standard warranty from carrier. Carrier here in the region does not have the motor in stock and we would have to order the part from out of region. I explained this to our client and sent 2 estimates that also included surge protection to help prevent this from happening again in the future. The unit is still not heating the home. The care giver came out to my van while I was on the phone with the manufacture and I advised the caregiver and the tenant that a motor needed to be replaced but I am unable to complete the repair at this time.