Fast response with positive results
Furnace went out. Called Jeff on a Saturday and he returned my call same day, even triaged with me over the phone. He came the next day (per my request) and did a mini tune-up in addition to diagnosing and changing the parts, all-the-while educating myself on the components, pieces, and having a genuinely good conversation. If you want an old-school local service guy experience Jeff is your guy. I will be using them for any future needs.
Jeff was very friendly and knowledgeable. He's was on time and explained exactly what needed to be done. He even taught me a few things about how the furnace works. Highly recommend!!
Jeff Hall, was personable, informative of options, probable costs of the options and did not try to tell me what I should do. He answered every question I asked knowledgably so I could make my own decision. I would recommend him to anyone.
We have been customers for 15-20 years and have always had exemplary service from the technicians. Today, Jeff was very informative and helpful; and last week, Brayden also did a great job. I was a little disappointed with the last exchange I had with one of the office personnel; her communication skills repeatedly lacked the ability to listen to what I was saying. Surprising, since I got the impression that she holds a management position. Regardless, my wife and I highly recommend Advantage Cooling and Heating. Their technicians are the best!
Jeff is a personable, knowledgeable professional who has earned my complete trust. Not only am I confident the job is done properly I trust his advice about my entire HVAC system,
The office was able to get someone out to my house 2 weeks before my scheduled appointment, which was so amazing. Jeff, my technician was very knowledgeable and thorough and made sure everything was In working order before he left. He was very professional which I greatly appreciated. Thankyou Jeff.
Advantage staff called and reminded me of the appointment. They called again the day of the appointment and gave me a arrival time. Jeff showed up professional, friendly and went to work. Jeff is the kind of service man every home owner hopes they get! Excellent job!
Whenever I need HVAC service, I ask for Jeff. First rate every time.
First time customer diagnosis on a 2005 gas furnace not keeping up on colder days.
Preventative replacement/upgrade on a thermostat for a long time customer.
Diagnosis and warranty repair for a long time customer.
Referral to a brand specific dealer on a high Efficieancy heat pump system with no heat pump operation for a first time customer.
Warranty repair on a faulty condensation pump for a long time customer.
Replace a thermostat for easier operation for a repeat customer.
Regular preventive maintenance on a 2009 package heat pump system for a long time customer.
Diagnosis on a 2020 high Efficieancy heat pump system for a long time customer.
Diagnosis on a heat pump system for a long time customer.
Diagnosis and repair on a 1993 heat pump system for a first time customer.
Diagnosis and repair on a 1998 gas furnace for a long time customer.
Diagnosis and repair on a 2003 high-efficiency gas furnace for repeat customer.
Diagnosis on a 2014 high-efficiency gas furnace with a leak for a repeat customer.
Diagnosis on a 1999 gas furnace with an intermittent no heat issue for a long time customer.
Diagnosis with some repair on a 1950s furnace/1997 oil burner system for a first time customers rental property.