Response from Advent Air Conditioning, Inc.:
Hello Patricia, Thank you very much for taking the time to share your 5 star experience with us on Nearby Now! Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello Kamil, At Advent, we are always striving for 100% satisfaction with our clients. Referrals and positive comments are very important to us, as they help us grow our business. We are honored that you took the time to review our service, and noticed that you gave us 4 stars for our services. Please give us the opportunity to resolve any issues by contacting our Service Manager Jason Chapman @ 972-221-4373....ext. 1118
We will request Moe in future. He was great, polite, helpful, professional. We were very comfortable with Moe.
Response from Advent Air Conditioning, Inc.:
Hello Art, Thank you for sharing your 5 star experience with us and we are glad that Moe got you taken care of. We will be making sure that he is your primary tech from now on. Tammi Douglas
Great service. Same day service was super
Response from Advent Air Conditioning, Inc.:
Hello Ginger, Thank you for sharing your 5 star experience review you posted on Nearby Now, we appreciate the time you took to let us know how we’re doing. Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello Greg, Thank you for taking the time to share your experience with us on Nearby Now. We really appreciate the 5 star review as well. Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello James, thank you for taking the time to share your experience with us on Nearby Now and we really appreciate the 5 star review! Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello Donald, Thank you very much for taking the time to share your experience with us on Nearby Now and for the 5 star review. Tammi Douglas
Prompt and complete checkup by Mo.
Response from Advent Air Conditioning, Inc.:
Hello Kathy, Thank you for taking the time to share your experience with us and for the 5 star review. Tammi Douglas
My furnace broke down and Advent had it up and running within 24 hours. Even with them having to order a part!! Best Heating and Cooling place in Dallas. Everyone else is second rate!
Response from Advent Air Conditioning, Inc.:
We are so glad that we could be there and were able to help. - Brittany
Praimesh always prompt and efficient. Explains what he is doing and shows us what he finds.
Response from Advent Air Conditioning, Inc.:
Praimesh is going to be so delighted by your review of him and the service he provided for you! I can’t wait to share with him! Thank you very much for your support! :-) - Brittany Holcomb
Praimesh G. (from Advent Air Conditioning) did an outstanding job. He is extremely knowledgeable and professional; diagnosed the issue promptly, replaced the defective part, then tested the outside unit as well to ensure that everything is up to spec before leaving. Going forward I will be asking for Praimesh for all my service calls. Awesome job, thank you again! I also want to thank Jenny W. for being so helpful and flexible with the scheduling and coordination of technicians. Great job everyone!
Response from Advent Air Conditioning, Inc.:
Hello S., Thank you for your 5 star review on Nearby Now and for sharing your experience with Praimesh and Jenny! We appreciate the time you took to post this review! Tammi Douglas
arrived on time and did an excellent job.
Response from Advent Air Conditioning, Inc.:
Hello Harry, Thank you for the great 5 star review on Nearby Now, we appreciate you sharing your experience with us! Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello Donald, Thank you for the great 5 star review on Nearby Now. Our goal is to provide 100% customer satisfaction 100% of the time. Thank you for sharing your experience with us! Tammi Douglas
Praimesh was punctual, friendly and explained everything he was doing. He offered suggestions to keep the unit running smoothly as well as explaining Advent's available maintenance plans. No high pressure sales pitch.
Response from Advent Air Conditioning, Inc.:
Hello Robert, Thank you for your incredible 5 star review! We work hard to make sure our team is trained in the latest technology. We are so glad that we could be there and were able to help. Tammi Douglas
Response from Advent Air Conditioning, Inc.:
Hello Joseph, Thank you for the great 5 star review on Nearby Now, we appreciate the time you took to share your experience. Tammi Douglas
A furnace with no display on thermostat
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