Great experience from sales call to working units. I had three estimates and This was the best trane estimate. We called John 3 times with lists of questions and John patiently answered all questions. He even added a remote control feature without increasing cost. The installers came on schedule and removed old equipment and installed new units in about 3 hours. Everyone was very careful with respecting distances during covid19–John even went to his car to write up estimate. So far the furnace is running great! Highly recommend this team.