The call center took their time to help me as a newer home owner to figure out what may be the trouble with my AC unit. Once I scheduled my appointment, which they were able to get to me within the week (two days because I had to wait for a weekend) the technician allowed me to ask questions and he explained in ways that I could understand so that I now know how to take care of my AC. Their fee to come out is $89, which is about $10 more than a few other places I called, however they were the friendliest, most patient, professionals I've worked with in a long time. Worth every penny! AND the repair was less than $300 (including fee)! When I say call these guys, I mean CALL THEM! They are THE BEST!
