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Great service, professional, respectful and always a good experience. This company from my experience has always been great from the time I purchased my ductless split unit, the install, and maintenance. I recommend this company for all your HVAC needs!
Response from Air Doctorx Heating & AC:
We appreciate your business and kind words. We want to continue to do our best to ensure our customers stay satisfied, comfortable, and happy with their purchase. Always at your service!
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Mark, his office staff and field technicians did everything they could to give us the best price and excellent installation! We have used them for a number of years now and will continue to do so!!
Response from Air Doctorx Heating & AC:
Thank you for your review. We appreciate you and your faithfulness to our company. We are at your service!
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I have been trusting my heating and air conditioning needs to Mark and his staff for years. They installed my geo-thermal heating system and I have very satisfied with it's performance.
Response from Air Doctorx Heating & AC:
Thank you for reviewing our company; we sincerely appreciate your continued business with our company! At your service!
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Very well pleased with the techs and the owner who came out personally to make sure that the job was satisfactorily completed. I will highly recommend this company for any HVAC work that needs to be done.
Response from Air Doctorx Heating & AC:
Thank you for your great review. We are glad you are happy with our work and company. We appreciate any referrals you send our way! At your service!
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The service techs that came to our house were knowledgeable, efficient, courteous, and friendly. They did an excellent job, and I would highly recommend this company.
Response from Air Doctorx Heating & AC:
Thank you for taking the time to review our company and our techs. We appreciate your business, and are glad we could meet your HVAC needs. We appreciate all future referrals!
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Paul/technician responded within a couple of hours of service request, store AC not working-89 degrees in store. Paul was very friendly and professional. Very quick repair and full explanation of problem/repair. Repair price was unexpectedly reasonable. I will recommend your excellent company to all of our Rent A Center stores. Thank You!
Response from Air Doctorx Heating & AC:
Thank you very much Fred for your great review of our technician Paul and our company. It has been our pleasure to be of service to your Rent A Center store and we appreciate the opportunity to continue working with you and your other locations throughout Delaware. Thank you again!
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Took a while to find issue causing the problem but he did it! Got AC!
Response from Air Doctorx Heating & AC:
Thank you for your patience and hope you continue to stay cool! We are at your service.
Overall Experience
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Overall Experience
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I'm a new homeowner. The team that came out explained the HVAC system to me, had great personalities, and gave me a ton of suggestions. I look forward to working with them again.
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Fall/Winter Geothermal CPP Maintenance Inspection performed by Comfort Tech, Tim. No issues found. System operating properly on departure. Thank you for allowing Air Doctorx the opportunity to provide you with the highest quality of comfort and service for your home.
Ductless Mitsubishi System Installation completed by Comfort Installation crew, Paul and Chris. Thank you for allowing Air Doctorx the opportunity to provide you with the highest quality of comfort and service for your home.
Fall/Winter Geothermal & Mitsubishi CPP Maintenance Inspection completed by Comfort Technician, Tim. Systems operating per factory standards, no issues found. Systems heating on departure.
Fall/Winter Geothermal CPP Maintenance Inspection performed by Comfort Technician, Tim. No issues found. System heating on departure.
Seasonal Mitsubishi System CPP Maintenance Inspection performed by Tim. Systems heating and cooling on departure. No issues found.
Spring/Summer 3 x HP Systems CPP Maintenance Inspection.
Service Ticket Issue: Condensation leak and perform 2 Geothermal System Maintenances Service Technician Report: Leak most likely coming from condensation of refrigeration lines, insulation was torn off, reinsulated pipes, performed maintenance on systems, no issues found systems cooling on departure.
Service Ticket Issue: Ductless unit showing signs of condensate leak. Comfort Technician Report: Condensate pump is working. Cleaned filters and suctioned the drain line (nothing came out). Noticed a drip from behind the unit, pulled it off the wall and found the joint to be leaking between condensate lines. Cleaned up and securely reconnected lines, tested out by pouring over a gallon of water no leaks. System cooling at departure.
AC & Heating Seasonal Geothermal CPP Maintenance Inspection.
Service Ticket Issue: One-time Maintenance Inspection Comfort Technician Report: Cleaned evap coil, replaced filter, blower amps good, wire connections good, condenser from 2010, air hander is 2004, system return temp 70 degrees, no issues found, put system back to original temperature from on arrival. Unit cooling on departure.
Spring/Summer Ductless MiniSplit CPP Maintenance Inspection.
Spring/Summer HP CPP Maintenance Inspection. System cooling properly on departure.
Service Ticket Issue: Upstairs unit not cooling properly. Unit in garage has low pressure light blinking. Service Tech Report: Bad capacitor causing contactor to make green sparks, replaced both parts and also system very low on water pressure, refilled. Checked out both systems cooling on departure.
Service Ticket Issue: AC system not cooling. Service Tech Report: Found faulty Thermostat not communicating with HVAC System. Replaced thermostat. System kicked on and cooling on departure.
