4639 Halltown Rd.
Hartly, DE 19953
302-492-1333

Local Reviews

Rated 4.9 out of 5 stars based on 216 customer reviews

Excellent service. Job well done.

As always, service was outstanding.

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Always a Service I Can Count On!

I have been a customer of Mark Sabean since 1988. The service is always professional, reliable, courteous, and caring for my needs and special requirements because of my health issues. Yesterday, was matched with all of those same qualities.


Response from Air Doctorx Heating & AC:

Thank you for your wonderful review, but more importantly being a loyal family member of Air Doctorx. We strive to keep our customers happy in customer service and HVAC needs. At your service!

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Excellent.


Response from Air Doctorx Heating & AC:

Thank you for taking the time to complete our review. We appreciate your business and want to continue to offer you the best service we can.

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Great service,very professional

Tim got the job done,very good tech


Response from Air Doctorx Heating & AC:

Thank you for taking your time to complete our survey. We strive to keep our customers happy by providing knowledgeable and courteous technicians. Please let us know how we can improve. We appreciate your business.

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Great Service

Tim is friendly and professional. He takes the time to explain things, and answer any questions.


Response from Air Doctorx Heating & AC:

Thank you for taking the time to complete our survey, and evaluate our employee and the work he did for you. We want our company to continue to improve in serving the needs of our customers. At your service.

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Another great servicer call

When a neighbor ask me about service for furnace I tell them mine is a gold star


Response from Air Doctorx Heating & AC:

Thank you for taking the time to leave a review of our company and technician. We are thankful for our "gold star" customers as well. Blessings on you and your family during this Christmas season. Always at your service!

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Great lservice


Response from Air Doctorx Heating & AC:

Thank you Glenn for your 5 star review of our Comfort Tech Ken. It was our pleasure to be of service to you and provide you with the highest quality of comfort and customer care to you and your home. Please don't hesitate to reach out if there is anything else we can do for you. Your comfort is our goal! Have a great weekend and a Merry Christmas!!

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Great company!

Having been using AirDoc since we purchased this home, 6 years ago. Eventually, they replaced our dying HVAC system. I have never had an ounce of trouble from the new systems nor from the company! I have the service contract and they are a pleasure to deal with. The office knows who I am and the service men, always show up when expected; they do the maintenance with no fuss. More importantly (especially to us seniors) I trust them in my home. Yes, we are here when they are but I am very comfortable with them being here. They do their job (and they do it well) and then they leave for the next job. Personally, I highly recommend them.


Response from Air Doctorx Heating & AC:

Thank you for your wonderful review. We appreciate your feedback. We are glad you feel you can trust us - this is important to us! We do background checks on all our employees to ensure that are customers will be safe, while providing the best service we can. Merry Christmas!! Always at your service!

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Owner

Kind, thoughtful Specialist. Work was explained and finished in a proficient manner.


Response from Air Doctorx Heating & AC:

Thank you for taking your time to complete our questionnaire. We appreciate your feedback, as it helps us improve and continue to enhance our services. Merry Christmas and a blessed New Year to you in 2023. Always at your service!

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Second Maintenance 2022

I was contacted in advance of service technician appointment. We arrived on location at the same time. Ken went straight to work and checked home Carrier unit as well as separate split system for basement. I was told everything was in good condition. Thanks!


Response from Air Doctorx Heating & AC:

Thank you for taking the time to complete our review. We appreciate the feedback and your business. We always strive to do our best. Merry Christmas!

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Always Great Service.

Ken was very courteous. Great job. Also explain some features on my thermostat.


Response from Air Doctorx Heating & AC:

Thank you for taking the time to review our team member and the services provided. We appreciate your business and your feedback. At Air Doctorx, we want to continue to provide the best quality service available to you, our customer. Always at your service.

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Semi annual service

Tim is polite and knowledgeable. Answered all my question. A pleasure to work with


Response from Air Doctorx Heating & AC:

Thank you for taking the time to review our company and team member. We appreciate your business and are glad we were able to take care of your HVAC needs. Always at your service.

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Great Service


Response from Air Doctorx Heating & AC:

Thank you for your review of our company and Comfort Tech Ken! We truly appreciate you for taking the time and doing that to help us always improve our staff and services. It was our pleasure to be of service to you.

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Warranty visits

I feel so confident in Air Doctorsx! I get my service inspections regularly and rely on Tim and other staff to do what’s needed. I highly recommend them for heating and ac needs!


Response from Air Doctorx Heating & AC:

Thank you for the wonderful review. We appreciate you taking the time to offer your feedback on our services and staff. It helps us to keep things moving in the right direction. At your service as always.

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DrX wanted a great outcome

Title says it all. Geo well drilling, furnace and duct installation, with aerosealing was thorough. A wonderful experience.


Response from Air Doctorx Heating & AC:

Thank you for your business and taking care of us as much as we assisted you! It's been a pleasure working for you. At your service!

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Job Locations

Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. System heating on departure.


Timothy S.

Timothy S. Job Checkin

Fuse blown in customer’s furnace and while on sight customer’s thermostat went bad due to corroded batteries leaking into circuitry. Replaced fuse and thermostat, tested out system no other issues found, system heating on departure.


Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. Systems heating on departure.


Ken Z.

Ken Z. Job Checkin

Heat pump seasonal inspection


Timothy S.

Timothy S. Job Checkin

Brand new customer. Called us out to have system checked out to make sure everything was working ok. After thoroughly checking out furnace, replaced the filter for customer. Inspected their duct system and all electrical connections with furnace. No issues found with system, customer very happy and joined our yearly maintenance program.


Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. System heating on departure.


Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. System heating on departure.


Ken Z.

Ken Z. Job Checkin

Furnace seasonal inspection.


Ken Z.

Ken Z. Job Checkin

Repaired geothermal heat pump system by replacing main blower motor.


Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. System heating on departure.


Ken Z.

Ken Z. Job Checkin

Tankless water heater descale and flush


Timothy S.

Timothy S. Job Checkin

Customer called us out on Monday to check his furnace. Discovered the circuit board was not completing the circuit to turn on furnace. Ordered new board, installed and immediately fired up as soon as power was applied. No other issues found system heating on departure.


Timothy S.

Timothy S. Job Checkin

Fall/Winter Heat CPP Maintenance Inspection completed by Comfort Tech Tim. No issues found. System heating on departure.


Timothy S.

Timothy S. Job Checkin

Customer called and said their system wasn’t heating the house. On arrival system would run for 2 minutes before tripping off. Error codes indicated a high pressure problem and discovered that the air filter was completely clogged up and was not allowing proper air flow through the system causing it to trip off on high pressure. Replaced filter with brand new one system heating on departure.