Response from Air Doctorx Heating & AC:
Thank you for taking time to complete our review. We appreciate your business!
Overall Experience
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The service of my AC unit was done quickly and effectively, however the technician arrived 2 hours later than the appointment was scheduled which was very inconvenient for me.
Response from Air Doctorx Heating & AC:
Thank you for taking the time to complete our review. We apologize for the inconvenience of being late. Unfortunately there are times when previous calls take longer than we can predict, and we want to make sure we leave calls with customers happy. Leaving their parts on the floor to make it to the next call isn't something we can do either. We will work to improve our arrival time, and again apologize for any inconvenience it may have caused.
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Mark and his team did an excellent job responding to replace my HVAC system. Of course, the system went down during a heat wave and they even provided window a/c units during the down time.
Response from Air Doctorx Heating & AC:
Thank you for the wonderful review. Anything we can do for you in the future please don't hesitate to call! We appreciate your business.
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Quick scheduling, communicated when and who would be there. Messaged with updates, tech showed up on time and quickly addressed my issues. Highly recommended!
Response from Air Doctorx Heating & AC:
Thank you for the wonderful review; we are glad we could help you so quickly. Anything we can do to help you in the future, please don't hesitate to call.
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Called Monday, had service on Tuesday. Very nice! My situation is still in the monitoring stage because the condensate pump was looked at once before. The float switch wants to stick, and is very temperamental in conjunction with the pump itself. Matt said he would replace it if it should act up again. Good deal!
Response from Air Doctorx Heating & AC:
Thank you for taking the time to do the review for our company; we will continue to monitor the situation and work to get everything resolved.
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The technician was great. After he finished his work he explained everything he had done as well as what I can do to help maintain my AC.
Response from Air Doctorx Heating & AC:
Thanks for taking a few minutes to complete our review. We appreciate your business and any referrals you send our way.
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Mark did a great job explaining everything and not trying to sell me something I didn’t need.
Response from Air Doctorx Heating & AC:
Thank You for taking the time to complete our review. If you have any further concerns or questions, please don't hesitate to contact us.
Overall Experience
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Convenience
He explained everything he was doing and finished in a timely manner.
Response from Air Doctorx Heating & AC:
Thank you for taking the time to fill out our customer survey, as well as your positive feedback. We appreciate your business and referrals!
Overall Experience
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Overall a thorough job was done
Response from Air Doctorx Heating & AC:
Thank you for taking the time to fill out our customer survey, as well as your positive feedback. We appreciate your business and referrals!
Overall Experience
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Paul is a very personable and thorough technician. He spends whatever time is necessary to do the job right.
Response from Air Doctorx Heating & AC:
We appreciate your feedback and taking the time to complete our survey. Call if you need anything. Thanks for your business and any referrals you can send our way!
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Thank you so very much for your business! It was a complete pleasure doing your install! Thank you so much again!
Thank you for your long-standing business with AirDoctorX! We know you’ll love your 2 Mitsubishi H2’s! Thank you again!
Thank you for your business! Your new H/Pump with backup strip heat is ready to roll for the rest of the season! We’re happy to have served you!!
Many many Thanks for your business! We look forward to performing your add on air handlers to your newly installed H2 Mitsubishi Heat pump! Thank you again!
Same-day humidifier install performed by Matt from Air Doctorx in Bear, DE for a wonderful client!! Thank you for allowing Air Doctorx the opportunity to improve the comfort of your home.
Thank you for you trust in Air DoctorX! We take great pride in our Mitsubishi H2 installs. We also take great pride in you being our customer! Thank you again from our Air DoctorX Team.
Thank you for your business! We most certainly look forward to our business in the future! Your new Water Furnace series 3 looks great! Thanks again!
Thank you soo much for your business! We know you’ll love your new (and double zone) Mitsubishi H2 systems! We thank you again for entrusting in us!
Thank you for your business! We appreciate all the years you’ve entrusted in us! Enjoy your Carrier Heat Pump Heat!
Thank You so much for your business! We’re sooo happy you continue to trust in us and our high standards of workmanship! Thanks again!
We Thank you soo much for your business! We take pride in our Aeroseal duct sealing and Carrier High Efficiency System! We k ow you will to!
We appreciate your trust and business with Air DoctorX! We look forward to serving you again! Thanks again!
Thank you for your. Business! Your new Bryant furnace is certainly up to the task of keeping you warm! Thank you for entrusting in us here at AIrDoctorX!
