Joshue did a great job of walking me thru programming a Honeywell thermostat.
The technician was great and very helpful
Fast and efficient service
Response from Air Force One Plumbing, Heating & Air:
Thank you for your review. Glad we could help!
The service tech explains the process and offers advice. Professional and personable. Easy to work with - no hassles. They hire great people as the previous tech was equally good.
Rick M was great, but our experience with AF1's scheduling was abysmal. We were promised a window of 2 - 5 pm. The tech arrived at 6:40 pm, after we had taken the day off from work to be present for the appointment, for an extremely late service call with no way to contact anybody who could do anything about it. What kind of administration sends a tech from McKinney across rush hour traffic on Friday to South Dallas? I assume the kind that won't hire enough tech staff to carry out calls in a timely manner. Rick was splendid--no criticism of him. Air Force 1 should refrain from selling high ticket AC systems, and then crippling their techs who are trying to serve the public on their behalf. As we see it, the responsibility for quality and service resides at the top of the organization. You failed to earn your Angies' List commendations this time. Give your techs support, hire some more of them with your profits, and provide the service your customers deserve.
We have been very happy with Dale's excellent service and good personality over the years. Thanks Dale!
honest, fast, and direct. didn't try to oversell me but educated me on what was wrong, including how to maintain the system on my own. highly recommend!
I will definetley be using yal again.
Performed full system evaluation found all major components to be performing to manufacturer specifications Customer is concerned about blower motor failure reassured customers that when blower motor fails we will come out with part in hand customer also indicated that he would prefer Sam as technician Due to severe weather in area and power outages most likely the cost of no heat Will reconvene with customer at a later date to surface equipment
Walked customer through programming thermostat Honeywell Chronotherm III over the phone.
2 system winter maintenance check. Cleaned flame sensors. Checked blower motor amps. Checked inducer motor amps. Checked heat exchanger. Inspected duct work. Checked temperature differentials. Filters were replaced recently. No issues found at this time. System is working as designed.
Draft inducer motor
Ensure that system was working to manufacturer specifications talk to customer about draft motor repairs
System maintenance on Carrier furnaces
Maintenance check up 2 systems rheem furnace both inspected all working great...
Technician Ricardo performed diagnostic found no issues with the heating equipment the only issues found are due to air flow issues too much air flow blowing on the thermostat itself and in the living room causing the system to shut off prematurely before the master and bedrooms are comfortable hopefully just flipping the supply grills in the living room can help either way will send a quote to install dampers and even out the airflow for that system
Technician Ricardo perform diagnostic analysis found the York hot surface ignitor not coming on broken needed to be replaced also found a week 7.5 microfarad capacitor for the indoor blower replaced both defective parts tested all other heating components dated filters and when they should be replaced no other issues found at this time other than the age system is running now should be ready for winter happy holidays and a happy new year
Found power wires at harness burnt causing no power to the control board. Cut back wires and connected with wire nuts
TECHNICIAN KEVIN PERFORMED A ONE SYSTEM PREPAID HEAT CHECK. CHECKED FILTER OK 20X25X1. INSPECTED BLOWER, ELECTRICAL, AND IGNITOR ALL OK. CLEANED AND TESTED FLAME SENSOR. CHECKED MOTOR AMPS AND CAPACITOR BOTH WERE OK. TESTED LIMIT AND PRESSURE SWITCHES OK. CHECKED CO IN FLUE 38 PPM OK. CHECKED CO IN AIRSTREAM 0 PPM OK ON TEST DATE. CHECKED TEMPERATURE RISE 56* OK.
Replaced trane circuit board
Furnace inspection 3 rheem systems replaced filters,Co inside airstream 0ppm, blower wheels ok, pressure switches port clear safetys switches tested ok all working properly.
Technician Ricardo found ICM board defective replaced under warranty tested both the heating and cooling after replacement no other issues found at this time system is ready for a cold winter