9006 Westfield Dr
Rowlett, TX 75088
(469) 476-4846

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Local Reviews
for richardson, tx

Rated 4.8 out of 5 stars based on 28 customer reviews

Great folks!!

Honest, fast service.

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Very professional

The entire team was very friendly, knowledgeable and efficient.

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Jacob Did a great job

Thank you

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Great people, great service, great company!!!!

Technician was awesome, very knowledgeable, friendly and professional, I always have a great experience with this company and it's employees, thank you!!!!

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Service

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Great service

Josue diagnosed and fixed problem in one visit

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Excellent Customer Service and Pricing

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Great service

Joshue did a great job of walking me thru programming a Honeywell thermostat.

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Great Service

The technician was great and very helpful

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Service

Fast and efficient service


Response from Air Force One Plumbing, Heating & Air:

Thank you for your review. Glad we could help!

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Always a great experience

The service tech explains the process and offers advice. Professional and personable. Easy to work with - no hassles. They hire great people as the previous tech was equally good.

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Good Technician, Extremely Poor Administration and Scheduling

Rick M was great, but our experience with AF1's scheduling was abysmal. We were promised a window of 2 - 5 pm. The tech arrived at 6:40 pm, after we had taken the day off from work to be present for the appointment, for an extremely late service call with no way to contact anybody who could do anything about it. What kind of administration sends a tech from McKinney across rush hour traffic on Friday to South Dallas? I assume the kind that won't hire enough tech staff to carry out calls in a timely manner. Rick was splendid--no criticism of him. Air Force 1 should refrain from selling high ticket AC systems, and then crippling their techs who are trying to serve the public on their behalf. As we see it, the responsibility for quality and service resides at the top of the organization. You failed to earn your Angies' List commendations this time. Give your techs support, hire some more of them with your profits, and provide the service your customers deserve.

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Great service

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Great service

We have been very happy with Dale's excellent service and good personality over the years. Thanks Dale!

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on site consult

honest, fast, and direct. didn't try to oversell me but educated me on what was wrong, including how to maintain the system on my own. highly recommend!

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Job Locations
for richardson, tx

SAMUEL H.

SAMUEL H. Job Checkin

Replace Rheem Condenser with new 16 SEER Rheem Condenser


Tara R.

Tara R. Job Checkin

Breaker flipped when disconnect active. Tested all lines found run whinding burned out and compressor shorted to ground. Wires were not attached to capacitor when tech arrived. Will return next Wednesday to install new condenser as compressor has shorted to ground.


Tara R.

Tara R. Job Checkin

Open furnace door found debris shown in pics all through the housing. Removed debris allowed fan to get up to high and no noises noted.


Tara R.

Tara R. Job Checkin

Thermostat was glitchy due to old batteries. Tech ran a line from c on furnace to c on thermostat. Air filter swapped out.


Javier  L.

Javier L. Job Checkin

Technician arrived and found signs of arc and burned wires at the dual run capacitor. Capacitor was tested and found to be depleted. New 55+5 capacitor was installed and burned wires were replaced. System is running with cool air at the moment.


Tara R.

Tara R. Job Checkin

Evaporator coil box missing insulation and access door bent not sealing properly. Recommended covering in r8 duct insulation with aluminum tape.


Javier  L.

Javier L. Job Checkin

Technician arrived and found that noise was emanating from duct and grille when cooling was called. Technician took static measurements and and made adjustments to fan cooling blower speeds which has eliminated noise. Customer will continue to monitor and call back is noises reappear.


Tara R.

Tara R. Job Checkin

20x20 18x12 8x15


Tara R.

Tara R. Job Checkin

4 Ton 16 SEER American Standard Single Stage Complete Gas System


SAMUEL H.

SAMUEL H. Job Checkin

Found disconnected wire System is working properly at this time


Tara R.

Tara R. Job Checkin

Motor replaced system now running just fine.


Tara R.

Tara R. Job Checkin

Air handler run capacitor was lower mf than rating and blow motor and fan heavily caked in dust. Motor and fan pulled and cleaned then capacitor replaced. Seemed to return to normal function. Slight grinding sound shortly heard but could not replicate again.


Tara R.

Tara R. Job Checkin

Compressor windings and run capacitor were fried most likely due to a power surge.


Tara R.

Tara R. Job Checkin

Main drain line was clogged installed jones valve and cleared the line with nitrogen.


Tara R.

Tara R. Job Checkin

Downstairs blower stops 1min13sec after outside stops. Upstairs blower stops at 1min30 thermostat wire checked no exposed or crossed wires. Unit working as designed for efficiency and proper cooling.