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Overall Experience
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Overall Experience
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Thought the price of replacing the item was somewhat high. I dont.know what you all pay for it but I know a lot of factors are involved in pricing a item.
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I am extremely happy with the service, price, and ethics. I was told by a competitor blower motors for my unit were no longer available and I needed a new unit for $2900. I called Air Force One for another opinion. They replaced the blower motor for less than $600. Thanks Air Force One!
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Makes me glad that I do business with them
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They were able to get us a quick appointment, and the service tech diagnosed and fixed the problem quickly!
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Overall Experience
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I was a little suprised that such a major Trane component failed in less than three years. Glad that parts where still under warranty.
Response from Air Force One Plumbing, Heating & Air:
Thanks for the review! We love to hear praise from our satisfied customers. I will tell the install crew that you gave them a thumbs up.
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Technician arrived and found water heater pilot off. Technician attempted multiple times to relight pilot but piezo igniter would not spark and pilot cannot be lit. Due to age of system no OEM parts are available for repair and technician has created an estimate for water heater replacement.
Will reconvene with customer with warranty parts please see pictures attached
Technicians arrived and found fill valve in toilet constantly running. The angle stop connecting the supply line was not shutting completely so technicians opened water meter and shut off water at the street. The existing angle stop, supply line and fill valve were removed and replaced with new parts. The water was turned back on and angle stop, supply line, and fill valve were checked for leaks. No leaks were present and toilet was tested and found to be filling appropriately and shutting off when satisfied. During repairs the toilet bad was found to not be properly secured to the tile and bolts were found to be corroded. Customer was informed of the toilet not being properly secured and further repairs or toilet and flange replacement were recommended.
Upon arrival found bad cap for outside condenser unit replaced the system is working normally at this time recommended to the customer to have us come out and take a second more thorough look of the entire system and give him a itemized breakdown of what is going to break 1st on his system
Reistalled new drain pan and jones valve on both drain lines. Installed float switch on drain pan and blew out drain line.
Replaced indoor fan motor system is working properly at this time Inform the customer about the furnace being from 2005 Customer understands and knows that the potential for problems is high in the future
Inspected evaporator coils and condensate lines for any build up or growth nothing was found strange oder determined to not be a/c related
Gave the customer a quote for a new system customer will get back to us with their decision
Replaced indoor fan capacitor customers going to give us a call back in a month for a follow visit to check on the rest of the system help