Assurance plus 2 of 2 American standard 2.5 ton heat pump 5 kw electric heat Air handler blower meets manufacturer specifications coil shampooed with duct fresh Changed yearly uv light bulb changed 16*20*4 filter and small drain pan treatment flushed drain line green cleaner and water staic pressure.29 temperature differential 17 Condenser all motor amps meet manufacturer specifications refrigerant level meet manufacturer specifications sate assembly in good shape would recommend replacing in the next calendar year Customer mentioned that she would like to schedule both up coming service now please call and make arrangements Customer having issues with e sign and approve renewal over phone call with office Also spoke with customer about remote ac please call with pricing details when available When I arrived I called customer from service Titan and no response because no phone numbers shows up on customer phone called from AirNow cell phone and talked to customer 3