My technician was WONDERFUL! He explained the issue in an easy way for me to understand and took the time to properly diagnose the issue (I have two zones, one unit). I am so happy to have a properly working unit again! It was easy to tell he both enjoys and takes pride in his work.
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Aaron is awesome,my rep for 3 years now,very through,also takes care of my son,and brother
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Aaron is always so personable, professional and knowledgable. He and Airwaves have always provided me with great service and great customer service.
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It speaks volumes about a company when they employ individuals like Aaron to work for them. Our AC / Heat went out on a night the temperature was in the mid 30's. The next morning, which just happened to be New Year's Day, I called and left a message with Air Waves Heating and Air Conditioning. I was not expecting anyone to respond until after the Holiday was over and was surprised when I received a call from one of their technicians. I explained what had happened and he walked me through some trouble shooting on the phone. When this didn't fix the problem he decided he would come out and take a look, even though it was a holiday and he was not on call. He arrived and within 15 minutes had diagnosed the problem and assured me he would get the necessary parts the next day when the supplier would be open. To make a long story short, he did exactly what he said he would do, repaired the issue, and had us up and running quickly. As a business owner for many years I can tell you that it is a rare event to find an individual who is a skilled and talented technician that also understands customer service. Aaron is one of those rare individuals and a credit to your company.
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They were on Time, friendly and explained service provided
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The professionalism and knowledge and determination to do an excellent was well noted Best we have ever had.
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Aaron is the best a/c technician,he spends time explaining all the work he’s doing,he takes care of 2 other family members,we’re glad we have him,I suggest using their service plan
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I have found Airwaves to have the best customer service and the best results of any air conditioning and heating company is this area.
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Aaron did a great job getting our problem fixed, professional and very efficient.
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Aaron always goes above and beyond, even for just routine maintenance :)
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Always there when I need them. Amazing customer service and excellent communication. Aaron is extremely knowledgeable and ready to answer any question you have.
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