I had decided on a Lennox furnace and obtained quotes from 2 competitors. I ended up choosing Air Force 1. The owner, Charlie, had came out and knew the different systems thoroughly. He recommended one that would work best in my situation and explained why. He really took his time to listen to our needs and seemed to put the same thoughts into a solution as if it were his own home. In fact, he recommended relocating the furnace to our attic and adding a couple of new ducts to better distribute the heat. He provided a detailed quote, explained everything and answered our many questions. His workers showed up promptly on installation day and I was really impresses with both Chris and Armando. Charlie explained to them what needed to be done and had to leave to go to another work site. While he was gone the men worked tirelessly and while doing so made sure that they did not track dirt in the house. My wife was also impressed with their manners and clean language. Our installation was not any easy one and not a one day job. It involved removing an old furnace and installing a new one in our attic along with all new ducting and adding ducts.. There were lots of challenges to it but Charlie or his crew kept me up to date. Prior, during and after the installation Linda at the office kept me informed of schedules and processed the paperwork for the permits and inspections. We have been enjoying our new Lennox furnace for a few weeks now and could not be happier. The competitor was going to simply replace the existing furnace with a less efficient Lennox furnace in the same location without replacing or adding any ducts. AND it was going to be more expensive! I feel very blessed that we found Air Force 1 and got the perfect Lennox system for our home.
