Tim came out to lookover a small leak in gas fireplace. Upon review he knew he could fix it with proper connection and new coupling . Tim fixed all this within an hour and our fireplace we haven’t used in five years is once again operational Tim was extremely knowledgeable courteous respectful and a very good representation for Missurelli. If I ever need hvac work done, no question I would like Missurelli and Tim to do the work . Excellent work and I we are very pleased