Dave arrived promptly, shook my hand and had me explain the a/c problem. He made a quick and accurate diagnosis and had the part on the truck. Within a short time, my repair was done. Dave explained the problem to me in understandable terms and what he had done to fix it. I must say that he was friendly, kind, a good listener, and one heck of a good service tech. I’m proud that your company hires such great people.