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Freddie came out to do a regular maintenance on our AC unit and to check out a possible issue with our aircycler unit. Freddie did a thorough maintenance on the unit in a timely manner and then proceeded to check out the aircycler issue. He spent a good 30 min. trying to figure out the issue with numerous trips up to the attic with extreme AZ temperatures. Finally after numerous attempts, he contacted his supervisor to appraise him of the issue and possibly get suggestions on what to do further. His supervisor advised Freddie that he would assign the issue to another tech. for follow up. Freddie went above and beyond to solve the problem regardless of the extreme temperatures in the attic.Job well done.
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Kept us up to speed when they would arrive. Professional and courteous.
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“I found Thomas to be friendly, honest and diligent in his analysis. Great service and very professional.
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Did not waste time. Knew what he had to do and went right to work. Very courteous.
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Nick gave us some worthwhile things to think about for future.
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On time, knowledgeable, friendly, kind to my dog, and got right to work. Explained everything really well.
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Inline recirculating pump needs to be replaced. 3/4” unions. Customer declined at this time.
