Way over priced quoted $800 for a capacitor which ended up costing me $19 With that said, I need a new system this winter and you were off the list but thank you for the quick response time thank you
Javier Rodriguez was my service tech for the 2nd time. Upon his arrival, he asked me what was going on. He went to check the unit and was able to quickly identify the problem. Javier quoted me a price and upon my approval went to work. He had my ac back up and running again in less than 30 minutes. I am so grateful for Javier’s expertise and applaud his great customer service. I highly recommend Alaskan Air AC.
Extremely professional!! Superior attitude towards our situation
Nick did a top notch job! He was kind, attentive, and answered all my questions. He even gave me some insights on filters to purchase to save money and increase airflow efficiency. He is very much appreciated. God bless you all!
He was on time, did what was required of him and tried to answer some questions. Told me he would check with his supervisor on a couple of questions and get back to me. All he had to do was reset the thermometer.
Javier was very thorough, as well as friendly Service was good.
Tech text that he was on his way and phoned. I called and they had a tech out in 90 minutes.
Freddie is top notch. He is a professional technician he was straight forward with the information and what I needed to know. I’m not easily impressed Freddie impressed me. When I need another service call Freddie is my guy.
Freddie came out to do a regular maintenance on our AC unit and to check out a possible issue with our aircycler unit. Freddie did a thorough maintenance on the unit in a timely manner and then proceeded to check out the aircycler issue. He spent a good 30 min. trying to figure out the issue with numerous trips up to the attic with extreme AZ temperatures. Finally after numerous attempts, he contacted his supervisor to appraise him of the issue and possibly get suggestions on what to do further. His supervisor advised Freddie that he would assign the issue to another tech. for follow up. Freddie went above and beyond to solve the problem regardless of the extreme temperatures in the attic.Job well done.
Kept us up to speed when they would arrive. Professional and courteous.
American standard split system summer maintenance