Nick was amazing. I loved how quick he got there and how personable he was. Never once felt pressured or that I was trying to be school yard bullied into buying services I don't need. They will be the first call in the future should any other services be needed.
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Jeremy took care of the problem quickly and for a reasonable price. Professional, friendly and courteous. Very pleased!
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We were quoted a service fee of $70 which was not honored.
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Josh is doing his best to get our Air Conditioning system back up and running. He is not a magician but I’m sure he’ll get the job done. Alaskan A/C is a company that cares.
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Scot got the unit running in a relatively short period of time. And seemed genuinely happy that he was able to help me! Nice work, Scot.
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Whenever I have need of a service call, I wish to see Steve at my door.
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Polar Bear Specialist Dylan Stephens was wonderful. Kind and patient. Listened to my concerns, answered all my questions. Very polite and considerate. I would have him to my home anytime thank you.
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Awesome service with attention to detail. Service tech was professional yet friendly and explained everything in language I could understand. A good experience.
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Scott was very professional and took the time to figure out the issues with our AC unit even though it was frozen. He could have just left and come back when it was melted but he took the time to do what he could with what he was able to see and he was right!! He explained everything and showed us pictures too. I also appreciate that Alaskan Air was able to make it to our house in 2 hours instead of making us wait till the next day like the other AC company I called first. We have found our new go-to AC company!
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Dylan Stephens did a great job. We had our regular semi-annual maintenance done. Dylan showed up on time, got right to work, and was very courteous. Dylan answered all my questions and explained what he did. When we had a problem with one of our AC units the next day, Alaskan got Dylan out right away. This was a problem with the AC control panel. Dylan checked everything over and fixed the problem.
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Made it out here within two hours of calling where I had to speak with a computer to get scheduled. Once here, Josh was pleasant to deal with but after reviewing my AC unit, came to me and said the Electrical Control Board or something was fried and I'd need a new one for almost 1,000 dollars!!! We did the credit check and I didn't qualify, which turned into a blessing. I asked him to show me the part and it was the capacitor. I went online and found it for 18 dollars. What a mark up for a simple part! I ordered the part on Amazon and was up and running in 4 hours for a small fraction of the price. That markup is ridiculous and I will share my review on google and the BBB!
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Thank you Elijah for excellent service. Dealing with my dogs barking.
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I thought Jeremy was very good The issue over an itemized invoice has dampened my enthusiasm for the corporation. But Jeramy remains as extremely excellent
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Jarryd came out to do my routine AC check. He was very professional and polite. After a little time he determined that my system was not funtioning properly and informed me that he requested for a technichian to come out to diagnose it more thoroughly yet that afternoon. Thank you Jarryd!! Josh answered the call later that afternoon. He patiently took the time to explain what my system was doing and reviewed with me and my daughter the options for repair or replacement. I really appreciated his professionalism and how he answered any questions that we had, and not pushing one option over another. Thank you very much Josh!!! Josh
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Very pleasant and helpful. Explained the process and repairs needed. Repaired within half an hour. Great service.
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I installed a 4 ton furnace and air conditioner in a customer's home. The customer did not receive a Wi-Fi thermostat, so I will need to order one and install it for them.
I recently completed a job installing a split closet heat pump in a residential home. The heat pump was designed to provide heating and cooling for the entire home, and it was installed in a closet that was previously used for storage. The installation process involved removing the old heating and cooling system, installing the new heat pump, and connecting it to the existing ductwork. The heat pump was also programmed to operate based on the homeowner's preferences and energy usage. Overall, the job was successful, and the homeowner was pleased with the results.
I was dispatched to a customer's home in Phoenix, Arizona, to address a no-cool issue with their air conditioning system. Upon arrival, I conducted a thorough inspection of the unit and identified the problem as a faulty compressor. I replaced the compressor and performed a system recharge to ensure optimal performance. The customer was pleased with the prompt and efficient service, and I ensured that all areas were thoroughly cleaned and sanitized before leaving the premises.
