Jeremy has helped us before and always appreciate his quality of service we receive. This is is testament to the company he works for and why we continue to use Alaskan Air.
Jeremy was excellent as usual. Service was done in a timely manner with little or no fuss.
Jeremy was really efficient and explained everything he saw and included pictures. We made the right choice to change to Alaskan Air.
Jeremy provided excellent customer service as always. He is personable, knowledgeable, and thorough. He tolerates my dogs and I couldn't find a better technician. Very satisfied.
Knowledgable, friendly, timely. Explained servicing and pricing. No pressure sales, you make the decision.
After 3 visits.... I get a charge of $1800 and a note we need a blower motor and to call the electrican. Each time the tech was here to look at our system, we were told it's an electrical problem.... after having electrican verify power and even show the tech, tech then admitted he was testing the wires incorrectly... we ended up paying for a new circuit board.... then told our blower motor was bad and we had intermittent power. New HVAC company is here today and the circuit board Alaskan installed is fried because the wires were not hooked up correctly. Unit wasn't grounded. Unbelievable that your standard of work was to keep leaving my house telling me contact an electrican. You can cancel our service contract. We will not have you back. As far as my $1800 guess Im he idiot for paying for parts on a job not finished. You were fine collecting the money and leaving me with a non operational unit. Beyond disappointed in the whole experience.
Javier did an excellent job same as he has in the past for us.
Professional, courteous, efficient, thorough, and cleaned up after themselves! The entire team of Earl and Ken, (Evaluation and Financing), as well as Damek and Gavin (Install team). We bought our last 2 AC units from another company and we were completely dissatisfied. These gentlemen addressed all our concerns, listened intently to our wants and needs, answered all our questions, and were responsive for scheduling. I highly recommend this team and Alaskan AC to anyone who will listen. Thank you team for all your hard work!