I called Alaskan Air for an emergency after the company I usually use did not respond. Jeremy N., our technician, arrived early and did a great job. They also contacted a restoration company on my behalf for our job. Very impressed.
Yeah right, there is nothing wrong. The AC runs 45min to over one hour to cool the house by one degree, with the thermostat set to either 79 or 80 degrees, with the outside temperature at 109 or less. There is nothing wrong with the fan or the fan motor, sorry. Thanks for nothing; I wasted $130 on you. Can you issue a refund back to me ?
Was really professional. Able to explain everything that he was doing.
I am an annual Alaskification customer for several years now. Always prompt, great customer service, easy to understand everything and affordable. My service person today was Adrian. He was super respectful and flexible.
Now that I have your attention, Jeremy was on time, very professional and personable. He laughed at our stupid jokes while trying to make light that the AC wasn’t working. He quickly identified the problem, offered a solution and proceeded to fix the system for which we are so thankful for!! Alaskan Air has been amazing and highly recommend their services!!!
Jeremy was prompt and explained everything thoroughly. We trusted his recommendation. The service we receive from Alaskan AC is always excellent!
Service was so quick at 11pm!!! Javier was thorough and professional and helpful. I could not even imagine getting such fantastic service! I will be telling anyone who will listen. Thank you so very much!
Lennox Package Unit/ Rheem Split System Summer Maintenance
Installed two rooftop hp package units * Customer was informed that we are not liable for existing drain line if they choose to reuse it. Customer chose to reuse existing drain line. Customer was shown pictures of existing drain line prior to decision.