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Javier really knew what he was doing and he had a clear way to explain the problem to me. Javier is professional, courteous, and very knowledgable on his subject matter. Thank you so much Javier!
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the service on the day of the repair is fine, time will tell how well the repair will last. I was advised by a previous maintenance person that he would be the one doing the work the next day. On the day of the install, it was a different installer, and it’s a good thing I happen to come by for lunch because they were getting ready to leave and not do the job. This was after I was told by the previous installer that I did not have to be there. It just seems like there is a lack of communication between the customers and the installers. I also feel that a unit that’s only five years old. That has had two compressors and now a new recirculating valve is a little disheartening.
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Nick arrived at my home about 90 minutes after I called Alaska. He diagnosed the problem in 30 seconds and needed about 30 to fix the blockage in the water line. The house only got up to 83, so we were not uncomfortable. This was an excellent process and saved us a lot of worry
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Adrian and Javier are very friendly and professional i would recommend them for any ac service you need.
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Nick was great, very friendly great service, showed up early, got everything working again quickly.
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Ronald Bott came to my home on a Sunday morning to get my air conditioning back up and running. He was fast knowledgeable and had the parts needed with him.
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When our AC shut down all of a sudden, I called Alaskan, who has been our AC company since 2008. They put me in touch with technician, Jeremy N. He called and helped me troubleshoot the problem on my end based on my input. When I couldn't reset the system or get it running based on his guidance, he came to the house with a smile and remedies—at the end of his day and on Friday! He quickly diagnosed the problem and fixed it. He was courteous, respectful and informative. Thank you so very much.
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I was so happy with the service I received!! Nick arrived promptly within the timeframe slot and he was very helpful! He diagnosed the problem and had it fixed right away!
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I called Alaskan a/c for no a/c service, and they were here 1 hour and 2 minutes later.
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Lennox packaged heat pump service call back
Service Mitsubishi electric ductless mini split
American Standard split heat pump service
