Matthew was great! He was personable and he explained thing clearly.
Nice technicians who spent about an hour looking over my system. They said everything was in good shape, so I’m happy!
Jerardo arrived at the door five minutes early and immediately began his inspection of the heating and cooling system. He explained the results in a clear and thorough manner. A good experience.
I just paid for a new maintenance contract,looking at my AC heating system report,I see on that report that Alaskan club members receive the water heater flush. I have never received this service in all the years I have had your company doing the maintenance on this unit. Why is this, am I NOT an Alaskan club Member? I have had a contract with you since 3/2015.
Today we got an inspection on our a/c- heating unit. It was installed 11/20, so it is just over 2 y/o. The tech found three leaks in the coil. can you believe this! 2 mos past warranty. I am NOT happy with this! This is a Lennox unit. I thought they were suppose to be better than this. The old generic unit lasted 16 yrs w/o issue. Needless to say Im not happy about the added cost to this very expensive unit. My complaint is with The unit, not the service person
J.J., the technician, is thorough in his analysis of the Heat Pump mechanisms, is professional in his demeanor, and a tremendous asset to Alaskan as well as to his family! I highly recommend him!
Getting ready to perform maintenance inspection upon Lennox package system
Inspection/maintenance on Lennox system Repair scheduled for Friday 24th after 1pm. Will be installing new disconnect and high voltage wire.
Performing preventative maintenance on trane split system
Summer maintenance/inspection on Goodman split system
Summer maintenance on Rheem split system and Mitsubishi mini split Follow up to install condenser motor and Voltage Enhancement Device for Tuesday March 28th between 8am and 11am. Per Dispatchr Promise Need to return to complete repair. Parts under will call at heating and cooling under po#566612-101.
Performing preventative maintenance on Trane split system
Performing preventative maintenance on Goodman split system
Getting ready to perform maintenance inspection upon two systems
Gettin ready to maintenance Lennox split ac system