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Jacob was polite and professional. He explained what he was going to do to resolve the issue and kept the work area very clean. He even offered to help move back a table that had to be moved so it was not in his work area.
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Anthony performed semi-annual review of hvac & noticed an item of concern. He fully explained why this was a concern w/pics and convinced me I needed for him to address it. He was knowledgeable, courteous and professional. Positive experience.
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We have had Alaskan service our a/c unit since installation 14 years ago. All service people were good but JR was the best yet. He was peasant right from the beginning. He was efficient and came over as very trustworthy. He went above and beyond to help us. Come again JR. Thanks for doing a good job.
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Dominic was very thorough and knowledgeable. His customer care was outstanding
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Arturo was friendly and explained his service to me. He did a great job!
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The company calls to follow up about service reminders and easy to schedule. Service Tech Jacob showed up promptly within the appointment window time frame. Did the service and check and explained findings an answered questions.
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Anthony was great. He arrived well within the time window I was given. He was extremely professional, and was able to explain the issues with our system in language I could understand. He was also able to fix the problem on the spot.
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Jacob did a very thorough job! The only unfortunate part was having to reschedule due to the fact that the first appointment the technician (not Jacob) didn’t show up in the appointment window.
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I was called to a home in the suburbs to repair a GrandAire split furnace. The furnace was not producing heat, and the customer was concerned that it might be a more serious issue. I arrived at the house and inspected the furnace. I found that the blower motor was not working properly, which was causing the furnace to not produce heat. I replaced the blower motor and tested the furnace to ensure it was working properly. The customer was happy with the repair and paid me for the service.
I was hired to install a gas split system in a residential home. The system was designed to provide heating and cooling to the entire house. I started by removing the old heating and cooling system and installing the new gas split system. This involved running pipes and wiring through the walls and ceiling. I also installed the thermostat and other necessary components. Finally, I tested the system to ensure it was working properly.
I was called to a home in Tucson, Arizona, to perform winter maintenance on a 6-year-old carrier split unit. The unit was not cooling properly, and the customer was concerned that it might need to be replaced. Upon arrival, I performed a thorough inspection of the unit and identified the issue as a dirty air filter. I cleaned the air filter and replaced the blower motor. After completing the repairs, the unit was cooling properly again. The customer was very pleased with the service and expressed gratitude for the quick and efficient repair. I explained to them the importance of regular maintenance and how it can help prevent costly repairs in the future. Overall, the job was a success, and the customer was happy with the results. I am proud of the work I did and the positive impact it had on the customer's home.
I was called to a home to replace a bad blower motor. The customer had gone to US air to pick up a warranty replacement motor. I arrived at the customer's home and replaced the motor. I tested the motor and it was working properly. I then cleaned up the work area and left the customer satisfied.
I was called to a home in the suburbs to repair a malfunctioning Amana gas pack. Upon arrival, I found that the unit was not producing any heat. After inspecting the unit, I determined that the gas valve was not opening. I replaced the gas valve and tested the unit. The unit was now producing heat. The customer was very happy with the service and paid me in full.
I was called to repair a Lennox air conditioner that was not cooling the house. I arrived at the house and found that the condenser coil was frozen over. I used a heat gun to thaw the coil and then cleaned it with a brush. I also checked the refrigerant levels and added more if necessary. After completing the repairs, the air conditioner was cooling the house again.
I called a customer who had inquired about financing for a new air conditioning and heating system. I went over the financing options with them and sent them an email with the details. They were interested in signing up for the financing, so I set up an appointment for them to come into our office and sign the paperwork.
I was called to a home in Tucson, Arizona, to repair a Lennox package heat pump that was not cooling the home. Upon arrival, I found that the unit was low on refrigerant and had a refrigerant leak. I repaired the leak and recharged the system with the proper amount of refrigerant. I also checked the electrical connections and wiring and found that they were all in good condition. After completing the repairs, I tested the system to ensure that it was cooling the home properly. The customer was very satisfied with the work and thanked me for my help.
I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Tucson company. I recently completed a job that involved cleaning the blower of an air conditioning unit. The blower was covered in dust and debris, and it was not functioning properly. I used a vacuum cleaner to remove the dust and debris, and then I cleaned the blades with a brush. After cleaning, the blower was working like new again. I am proud of the work that I did, and I am looking forward to completing more jobs in the future.
I recently completed a duct cleaning job for a residential customer. The job involved cleaning the air ducts in two units of a multi-unit building. The ducts were heavily contaminated with dust, dirt, and debris, which had been causing poor indoor air quality and reduced airflow. To clean the ducts, I used a powerful vacuum cleaner with specialized tools to remove all the dirt and debris from the system. I also used a sanitizing agent to kill any bacteria or viruses that may have been present in the ducts. The job took approximately four hours to complete, and the customer was very satisfied with the results. They reported that their indoor air quality had improved significantly, and they could now breathe easier in their home. Overall, this was a challenging but rewarding job that helped improve the health and comfort of my customer's home.
The customer called to schedule an appointment for winter maintenance on their 25-year-old interthem furnace. The technician diagnosed a leak in the evaporator coil and recommended replacing it. The customer agreed to the repair and asked if cleaning the blower wheel would help. The technician agreed and cleaned the blower wheel, which resolved the issue.
I am a highly skilled home service professional who has been working in the industry for over 10 years. I specialize in Lennox HVAC systems and have completed numerous maintenance and repair jobs on these units. One recent job that I completed involved the maintenance of a Lennox furnace. The furnace was over 10 years old and had been experiencing some issues with its performance. I arrived at the customer's home and performed a thorough inspection of the unit. I identified the problem as a faulty thermostat and replaced it with a new one. I also cleaned the furnace's burners and inspected the blower motor and blower wheel for any signs of wear or damage. After completing the maintenance, I tested the furnace to ensure that it was operating properly. The customer was very pleased with the results and expressed that the furnace was now running more efficiently and quietly. Overall, this job was a success and the customer was very happy with the results. I am proud of the work that I
I was tasked with sealing a supply duct in a residential home. The duct was located in the attic and had been leaking air for some time. I used a sealant and adhesive to seal the duct, ensuring that it was airtight and preventing any further leaks. The process was time-consuming, but it was important to ensure that the duct was properly sealed to prevent any further issues with air quality or energy efficiency.
I was called to a home in the suburbs to perform preventative maintenance on two Lennox and one Rheem system. The Lennox units were 10 and 12 years old, respectively, and the Rheem unit was 15 years old. The maintenance included cleaning the coils, checking the electrical connections, and replacing the air filters. I also checked the refrigerant levels and made sure the systems were operating properly.
