Very thorough and professional! I would like to request Roque Lopez for all my service in the future-
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Arturo was friendly and explained his service to me. He did a great job!
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I will be requesting him by name for any future service needs.
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Eric is extremely professional, very thorough and communicated everything thing about what he found, good and bad.
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Eric did a fantastic job! He’s the best technician we’ve ever had.
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Anthony was great. Much appreciate him coming over on a Sunday.
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The company I worked with before, was purchased by Alaskan- decided to give them a try as my AC unit it’s only seven years old went out. When I called, they have an AI agent ‘Diana’ that made the appointment it was over the weekend so I decided to go with it.. there was confusion/frustration with the appointment. Due to AI, however, the technician did show up, and the technician was very kind, professional, and knowledgeable. He did resolve the issue. The issue was actually due to an animal. It happens out here. The confusion lies with the cost for me. The surface took an hour, and the part was still covered under the 10 year warranty of my system, so the company will get reimbursed for the part so there is no cost for the part. But the charge to replace the part how is that $400 for labor? It looks like a battery and it just had to be removed the new part attached and plugged into the features. I understand I need to pay this man for the work that’s not my issue. He did a great job. My system is running, and the whole thing took about an hour for him to check all the systems. Who makes $400 an hour.?????? Wanna charge you to cover warranty on it. Why wouldn’t they cover the warranty for a brand new item that they already put it? Why do I have to pay for your company to warranty the work that they’ve already done? Why are you charging me more money? That does not leave good intentions with me about your company. The worker was great. He was knowledgeable. He was not my issue. He has to charge what his tablet tells him to charge. I saw that this is a company issue.
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Eric was diligent when searching my AC problem. He was very courteous and explained the situation well.
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This young man was courteous, and knew his business. I would highly recommend him again.
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Jacob Acedo is a stellar employee. He is very knowledgeable about air conditioners and explained what he was doing. His appearance was very neat and he was so polite. I would highly recommend Alaskan Air for your service needs as well as Jacob Acedo.
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Maintenance all done recommendation of cleaning blower wheel complete system is in heat and working fine with added efficiency
Winter maintenance, cleaned air movement
Inspection on 2020 York, split system, 4 ton, 410A refrigerant
Furnace maintenance pm two Trane system
I am a home service technician, and I recently completed a repair on a Lennox system. The system was not cooling properly, and I diagnosed the issue as a faulty compressor. I replaced the compressor and performed a thorough cleaning of the system to ensure it was operating efficiently. The customer was very satisfied with the repair, and I was able to provide them with a warranty on the work performed.
I am a skilled professional that works for a Alaskan Air Conditioning & Heating - Tucson company. I recently completed a job that involved furnace maintenance and inspection. The customer had an existing Alaskan Club Membership and wanted to add a second unit to their system. They also wanted to purchase a 5-year Alaskan Club Maintenance plan for the new unit. To complete the job, I first performed a thorough inspection of the existing furnace to identify any potential issues. I then replaced the old furnace with a new, high-efficiency model that was designed to meet the customer's needs. I also installed a new thermostat and ductwork to ensure optimal airflow throughout the home. After the installation was complete, I performed a series of tests to ensure that the new furnace was operating properly. I also provided the customer with a detailed report outlining the findings of the inspection and maintenance. Overall, the job was a success, and the customer was very pleased with the r
I recently completed a duct cleaning job for a residential customer. The job involved cleaning the air ducts in two units of a multi-unit building. The ducts were heavily contaminated with dust, dirt, and debris, which had been causing poor indoor air quality and reduced airflow. To clean the ducts, I used a powerful vacuum cleaner with specialized tools to remove all the dirt and debris from the system. I also used a sanitizing agent to kill any bacteria or viruses that may have been present in the ducts. The job took approximately four hours to complete, and the customer was very satisfied with the results. They reported that their indoor air quality had improved significantly, and they could now breathe easier in their home. Overall, this was a challenging but rewarding job that helped improve the health and comfort of my customer's home.
I am a highly skilled home service professional who has been working in the industry for over 10 years. I specialize in Lennox HVAC systems and have completed numerous maintenance and repair jobs on these units. One recent job that I completed involved the maintenance of a Lennox furnace. The furnace was over 10 years old and had been experiencing some issues with its performance. I arrived at the customer's home and performed a thorough inspection of the unit. I identified the problem as a faulty thermostat and replaced it with a new one. I also cleaned the furnace's burners and inspected the blower motor and blower wheel for any signs of wear or damage. After completing the maintenance, I tested the furnace to ensure that it was operating properly. The customer was very pleased with the results and expressed that the furnace was now running more efficiently and quietly. Overall, this job was a success and the customer was very happy with the results. I am proud of the work that I
I am a highly skilled and experienced home service professional. I recently completed a winter maintenance job on an American standard furnace. The furnace was installed in a three-story home and had been experiencing issues with poor heating performance. During the maintenance, I thoroughly inspected the furnace to identify the problem. I found that the furnace's heat exchanger had become clogged with debris, which was preventing the heat from being properly distributed throughout the home. I removed the heat exchanger and cleaned it thoroughly, ensuring that it was free of any obstructions. After cleaning the heat exchanger, I replaced the blower motor and inspected the electrical wiring. I also checked the thermostat and made any necessary adjustments to ensure that it was functioning properly. Finally, I tested the furnace to ensure that it was heating the home effectively. I found that the furnace was now operating at peak efficiency, providing warm and comfortable air througho
I was called to a home to repair two 7-year-old Lennox split furnaces. The furnaces were not heating the home properly, so I diagnosed the issue and replaced the faulty parts. I also cleaned the burners and inspected the electrical components to ensure they were working correctly.
