Jacob Acedo is a stellar employee. He is very knowledgeable about air conditioners and explained what he was doing. His appearance was very neat and he was so polite. I would highly recommend Alaskan Air for your service needs as well as Jacob Acedo.
RJ gave us excellent customer service! He is great at his job and quite knowledgeable. RJ was able to explain the benefits to certain items we were considering adding to our HVAC system, and how we were actually saving money with the warranty program. He is a personable man and we enjoyed his visit. We will be asking for RJ by name for all of our future services/maintenance.
The service tech Jacob Acedo was extremily knowledgeable and polite so much, I signed up for an extended service plan
We really enjoy working with RJ. He’s polite, he’s friendly, he explains what he’s going to do. You couldn’t ask more from a technician.
Great service - did complete inspection and everything is up to par.
RJ was great. Friendly and knowledgeable and patient when we had a minor hiccup in the process with the A/C.
James was our technician today. He is awesome and a pleasure to work with. He checked our furnace to prep for the cooler weather….if it ever gets here. We were really pleased with his friendliness and professionalism. Thankfully things checked out fine and will have James out in early spring to have the A/C tuned up. We trust Alaskan for our heating and cooling needs.
Zach is the best!!! In fact, Alaskan is outstanding. On a Sunday around 1:00 PM I called to get service. By 2:30 PM the service was complete. Zach made it happen.
Oh my gosh! I will never use any other AC service company again BUT Alaskan A/C and Heating. I called the company who installed our unit 3 years ago but being that it was a Sunday afternoon no one was there or called back. I called Alaskan (heard their advertisement on AM KNST)and spoke to someone who set up an “emergency” call. I got a phone call within 5 minutes and they said they’d be at my house in 20 minutes. Zach arrived and was very polite and professional, he diagnosed the problem from far away based on his experience. The condensation(?) line was clogged, seemed to be a simple fix but without knowing anything about AC systems we were were stuck with climbing temperatures in the house. Now the system is unclogged and working like a charm. Thank you Zach and Alaskan for being there when we needed it. I can’t recommend them enough! Just a side note, it was a little pricey but I gladly paid it to have working A/C.
James was great to work with. Professional but personal. Would have him Back any day!
Dirty condenser coil really caked up needed a chemical bath plus last maintenance cap was hooked on backwards
The system is working good mechanical working order for its age would recommend a EV cleaning and a blower wheel cleaning coming back on Wednesday
Tech maintenance nine year-old split Carrier system.Flood protection device was added to system.
Tech maintenance 9 year-old Rudd split system. Added surge protection on both systems and air scrubber.
Need to replace coil it’s available at heating and cooling going to pick up and install tomorrow