Arturo was friendly and explained his service to me. He did a great job!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I will be requesting him by name for any future service needs.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Eric is extremely professional, very thorough and communicated everything thing about what he found, good and bad.
Overall Experience
Quality
Price
Convenience
Eric did a fantastic job! He’s the best technician we’ve ever had.
Overall Experience
Quality
Price
Convenience
Anthony was great. Much appreciate him coming over on a Sunday.
Overall Experience
Quality
Price
Convenience
The company I worked with before, was purchased by Alaskan- decided to give them a try as my AC unit it’s only seven years old went out. When I called, they have an AI agent ‘Diana’ that made the appointment it was over the weekend so I decided to go with it.. there was confusion/frustration with the appointment. Due to AI, however, the technician did show up, and the technician was very kind, professional, and knowledgeable. He did resolve the issue. The issue was actually due to an animal. It happens out here. The confusion lies with the cost for me. The surface took an hour, and the part was still covered under the 10 year warranty of my system, so the company will get reimbursed for the part so there is no cost for the part. But the charge to replace the part how is that $400 for labor? It looks like a battery and it just had to be removed the new part attached and plugged into the features. I understand I need to pay this man for the work that’s not my issue. He did a great job. My system is running, and the whole thing took about an hour for him to check all the systems. Who makes $400 an hour.?????? Wanna charge you to cover warranty on it. Why wouldn’t they cover the warranty for a brand new item that they already put it? Why do I have to pay for your company to warranty the work that they’ve already done? Why are you charging me more money? That does not leave good intentions with me about your company. The worker was great. He was knowledgeable. He was not my issue. He has to charge what his tablet tells him to charge. I saw that this is a company issue.
Overall Experience
Quality
Price
Convenience
Eric was diligent when searching my AC problem. He was very courteous and explained the situation well.
Overall Experience
Quality
Price
Convenience
This young man was courteous, and knew his business. I would highly recommend him again.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jacob Acedo is a stellar employee. He is very knowledgeable about air conditioners and explained what he was doing. His appearance was very neat and he was so polite. I would highly recommend Alaskan Air for your service needs as well as Jacob Acedo.
Overall Experience
Quality
Price
Convenience
RJ gave us excellent customer service! He is great at his job and quite knowledgeable. RJ was able to explain the benefits to certain items we were considering adding to our HVAC system, and how we were actually saving money with the warranty program. He is a personable man and we enjoyed his visit. We will be asking for RJ by name for all of our future services/maintenance.
Overall Experience
Quality
Price
Convenience
I am a highly skilled home service professional who specializes in Rheem products. I recently completed a maintenance job on a Rheem water heater. The job involved replacing the anode rod, which is a critical component of the water heater's heating element. The anode rod protects the tank from corrosion, which can lead to leaks and other damage. To replace the anode rod, I first shut off the water supply to the water heater and drained the tank. Then, I removed the old anode rod and replaced it with a new one. I also checked the pressure relief valve and the temperature and pressure relief valve to ensure they were working properly. After completing the maintenance job, I tested the water heater to make sure it was working properly. I also cleaned the tank and the surrounding area to ensure it was free from any debris. Overall, the maintenance job was successful, and the customer was happy with the results. I am proud of the work I performed and look forward to completing more jobs i
I was called to a home to repair a central heating and air conditioning system. Upon arrival, I found that the blower wheels were losing efficiency. I replaced the blower wheels and lubricated the motor. I also checked the air filter and found that it was dirty. I cleaned the air filter and replaced it. The system is now running smoothly and efficiently.
I was called to a home to repair a split system Rheem furnace. Upon arrival, I found that the furnace was not producing heat. I checked the thermostat and found that it was not working. I checked the power supply and found that it was working fine. I checked the furnace and found that the blower motor was not working. I replaced the blower motor and the furnace started working again. I also cleaned out the furnace and replaced the air filter.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to check on a split gas Rheem system. The system was not working properly, so I diagnosed the issue and repaired it. I also checked the system for any leaks and made sure it was operating safely.
I was called to a home in the suburbs to inspect a Lennox AC system that was not cooling. Upon arrival, I found that the system was not producing any cool air. I checked the thermostat and found that it was set to the correct temperature. I checked the air filter and found that it was dirty, so I replaced it with a new one. After replacing the air filter, the system started cooling again. I also checked the refrigerant levels and found that they were low, so I added more refrigerant to the system. After completing the repairs, the customer was happy with the results and paid me for the service.
