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Roque provided excellent service. He was friendly, knowledgeable, well trained and diagnosed and repaired our heater. We would be happy to have him again if we need service.
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Very pleased. Roque is knowledgeable and informative. I greatly admire his showing up late Friday night, even though it was dark. I decided to delay his work, which he did first thing Monday morning.
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RJ was super. Was patient with my foxhound, explained what was done. Recommended vent cleaning, which I already have a company lined up. Thank you!
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Jacob was polite and professional. He explained what he was going to do to resolve the issue and kept the work area very clean. He even offered to help move back a table that had to be moved so it was not in his work area.
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Anthony performed semi-annual review of hvac & noticed an item of concern. He fully explained why this was a concern w/pics and convinced me I needed for him to address it. He was knowledgeable, courteous and professional. Positive experience.
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We have had Alaskan service our a/c unit since installation 14 years ago. All service people were good but JR was the best yet. He was peasant right from the beginning. He was efficient and came over as very trustworthy. He went above and beyond to help us. Come again JR. Thanks for doing a good job.
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Dominic was very thorough and knowledgeable. His customer care was outstanding
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The company calls to follow up about service reminders and easy to schedule. Service Tech Jacob showed up promptly within the appointment window time frame. Did the service and check and explained findings an answered questions.
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Anthony was great. He arrived well within the time window I was given. He was extremely professional, and was able to explain the issues with our system in language I could understand. He was also able to fix the problem on the spot.
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I was called to a home to repair a split furnace. The customer reported that the furnace was not producing heat. I arrived at the home and diagnosed the issue as a faulty thermostat. I replaced the thermostat and tested the furnace to ensure it was working properly. The customer was happy with the service and paid me for the repair.
I am a highly skilled home service professional who specializes in repairing and maintaining Lennox gas packs. I have been in the industry for over four years and have extensive experience working on a wide range of gas packs. One of the most common issues I encounter is a gas pack that is not producing heat. This can be caused by a variety of factors, including a dirty air filter, a broken thermostat, or a malfunctioning gas valve. I start by inspecting the air filter to ensure it is clean and properly installed. If it is dirty, I replace it with a new one. If the thermostat is broken, I replace it with a new one. If the gas valve is malfunctioning, I replace it with a new one. Once I have repaired or replaced the gas pack, I test it to ensure it is working properly. I also clean the surrounding area to ensure that there is no debris or dust that could interfere with the operation of the gas pack. In addition to repairing and maintaining gas packs, I also offer a variety of other ho
I am a skilled professional who works for a Alaskan Air Conditioning & Heating - Tucson company. I recently completed a job on an ICP furnace for a customer. The furnace was installed in a residential home and was not working properly. I diagnosed the issue and replaced the faulty component. The customer was very satisfied with the work and expressed that they would recommend our company to others.
I was called to diagnose a malfunctioning American standard air conditioner. I arrived at the customer's house and performed a thorough inspection of the unit. I checked the electrical connections, the refrigerant levels, and the airflow. After diagnosing the problem, I provided the customer with a detailed estimate for the repair. The customer agreed to the estimate, and I scheduled a time to perform the repair. I returned to the customer's house and completed the repair. The customer was happy with the results, and I left the customer with a warranty for the repair.
I was called to a home to repair an AC unit. Upon arrival, I found that the indoor coil was damaged and needed to be replaced. I also noticed that the ducts were dirty and needed to be cleaned. I removed the old coil and duct and installed new ones. I also cleaned the ducts thoroughly to remove any dust or debris. The customer was very pleased with the results and thanked me for my work.
I am a highly skilled and experienced home service professional. I recently completed a job on a Rheem system. The job involved replacing a faulty water heater and repairing a leaky faucet. I started by removing the old water heater and replacing it with a new one. I then repaired the leaky faucet by replacing the O-rings and adjusting the valve. Finally, I tested the system to ensure that it was working properly. I am proud of the work I completed and am confident that the customer will be satisfied with the results.
I received a phone call from a client who wanted to schedule a duct cleaning for Friday, November 5 between 8 and 10. I scheduled the appointment and provided the client with a confirmation number. I arrived at the client's home on time and performed the duct cleaning service. I used specialized equipment to clean the ducts, including brushes, vacuums, and air whips. I also checked the air filters and replaced them if necessary. The client was very satisfied with the service and thanked me for my professionalism.
I was called to a home to perform diagnostic on a Rheem water heater. Upon arrival, I checked the unit's electrical connections, gas supply, and water pressure. I also inspected the unit for any signs of damage or wear. After completing the diagnostic, I provided the customer with a detailed report of my findings and recommendations for any necessary repairs.
I was called to a home to perform a furnace maintenance and inspection. The customer had noticed that their furnace had been making strange noises and was not heating the house as well as it used to. Upon arrival, I inspected the furnace and found that the blower motor was worn out and needed to be replaced. I also noticed that the furnace's air filter was very dirty and needed to be replaced as well. After replacing the blower motor and air filter, I performed a thorough inspection of the furnace to ensure that it was operating properly. I also checked the furnace's safety features to make sure that they were working correctly. The customer was very pleased with the work that I had done and thanked me for my help. I also explained to them how to maintain their furnace to prevent future problems and how to contact me if they had any further questions or concerns.
I was called to a home to repair a Lennox heat pump. Upon arrival, I found that the unit was not cooling the home properly. After inspecting the system, I determined that the compressor was not working correctly. I replaced the compressor and tested the system to ensure it was working properly. The customer was very pleased with the work and thanked me for my help.
