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Overall Experience
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Overall Experience
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Anthony arrived earlier than expected and fixed my AC issue right away! Friendly, knowledgable, and great customer service.
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This was a standard annual inspection visit. My system is nearing the end of its service life but has been very well maintained by Alaskan Air Conditioning and Heating. My technician, Caleb, found another component in the system that was in danger of failing. It was quickly replaced, and reliability restored.
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Anthony found the problem in 10 minutes when 2 previous diagnostics failed.
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I am confident that the same technician comes to service my equipment and Anthony Walker is professional and respectful every visit. I appreciate that.
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Anthony figured out the problem very quickly and showed me exactly how and why it was affecting my unit.
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Anthony was great! He explained everything he was doing to me & showed me before & after pictures. Great representative of your company & knowledgeable of product.
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Anthony did a superior job! He is very knowledgeable and courteous!
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As always, very pleased with Tech Roque Lopez Gonzalez He conducts an excellent inspection and relates the prognosis in detail. He is a great asset to Alaskan Air.
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Anthony W was very professional and made sure very item was explained. Great job today thank you
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Anthony was on time and introduced himself. Asked what the issue was and inspected the units on the roof. He gave relevant information about the conditions of the units and noted our one-year maintenance purchase (which I later cancelled). The rep I talked with on the phone, regarding cancelling, was also helpful and professional. All in all a good experience.
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During the inspection, I identified several critical issues with the air conditioning system. The condenser was heavily soiled, which can significantly reduce efficiency. The blower wheel was also dirty, affecting airflow and overall performance. Additionally, there was no flood protection in place, which poses a risk of water damage. I discussed these findings with the client and their spouse, explaining the importance of addressing these issues promptly.
Our team meticulously cleaned the evaporator and condenser coils, ensuring optimal heat transfer and efficiency. We used specialized tools and cleaning solutions to remove accumulated dirt, dust, and debris, enhancing the system's performance. Additionally, we performed a thorough cleaning of the ductwork, eliminating contaminants that could compromise indoor air quality. The blower wheel was also cleaned, ensuring it operates smoothly and efficiently. This comprehensive maintenance service not only improves the system's performance but also extends its lifespan, providing a healthier environment.
I successfully installed a surge protector to safeguard the client's electronic devices from voltage spikes and electrical surges. The installation process began with a thorough assessment of the electrical system to identify the most suitable location for the surge protector. After determining the optimal placement, I carefully connected the surge protector to the main power supply, ensuring all connections were secure and compliant with safety standards. I also tested the surge protector to confirm its functionality and provided the client with detailed instructions on its use and maintenance. This installation significantly enhances the protection of their valuable electronics against potential power surges.
I conducted a comprehensive winter maintenance and inspection on the Lennox furnace and AC system. This included a thorough cleaning of all components, ensuring optimal airflow and efficiency. I checked and replaced air filters, cleaned the evaporator and condenser coils, and inspected the blower motor and belt for wear and tear. Additionally, I tested the thermostat functionality and calibrated it for accurate temperature control. I also examined the system's electrical connections and refrigerant levels, ensuring everything was in proper working order. Finally, I provided detailed recommendations for any necessary repairs or upgrades to ensure the system operates efficiently throughout the winter season.
Upon inspection, the air conditioning system exhibited signs of a hard start, indicating potential issues with the compressor. I began by replacing the faulty capacitor, which resolved the hard start problem and improved the system's efficiency. Next, I meticulously cleaned the ductwork to remove accumulated dust and debris, ensuring optimal airflow. Additionally, I cleaned the blower wheel, which had built-up dirt and grime, enhancing its performance and extending its lifespan. These comprehensive services collectively restored the system's functionality and efficiency.
I conducted a thorough inspection and repair of the heat pump system. First, I assessed the overall functionality and identified any signs of wear or damage. I then proceeded to clean and inspect the outdoor unit, ensuring that the condenser coils and fins were free of debris. Next, I checked the thermostat settings and electrical connections, ensuring they were properly configured. I also tested the refrigerant levels and performed necessary adjustments. Additionally, I examined the indoor unit for any blockages or leaks and cleaned the air filters. Finally, I tested the system to confirm that it was operating efficiently and providing optimal heating and cooling performance.
I conducted a comprehensive maintenance service on the HVAC system, focusing on the Carrier brand. The process began with a thorough inspection of the unit to identify any potential issues. I cleaned and replaced the air filters to ensure optimal airflow. Next, I checked and cleaned the evaporator and condenser coils, enhancing the system's efficiency. I also inspected and lubricated the motor and fan components, ensuring smooth operation. Additionally, I tested the thermostat and electrical connections for proper functionality. Finally, I performed a system diagnostic to confirm that all components were working correctly, providing a detailed report to the client.
During the recent maintenance, the machine was thoroughly inspected and found to be mechanically sound, with the exception of the voltage distribution. However, significant dust buildup on the blower wheel and unsealed ductwork in the attic raised concerns. The dust accumulation could potentially lead to future mechanical failures and compromised air quality. Additionally, the unsealed ductwork could allow contaminants to circulate throughout the system. To address these issues, the blower wheel was meticulously cleaned, and recommendations were provided for sealing the ductwork to enhance system efficiency and indoor air quality.
I recently completed a comprehensive project aimed at enhancing the home's resilience against harsh winter conditions. This involved upgrading the insulation, sealing air leaks, and reinforcing the exterior walls. Additionally, I installed a high-efficiency heating system to ensure optimal warmth. The windows were fitted with thermal panes, and the roof was inspected for any vulnerabilities. Gutters and downspouts were cleared to prevent ice dams. This meticulous process guarantees the home remains comfortable and safe throughout the winter season.
I successfully installed a high-efficiency heat pump package unit, ensuring optimal performance and energy savings. The installation involved precise measurements, secure mounting, and careful connection of electrical and refrigerant lines. I also tested the unit to confirm proper operation and balanced airflow. The job was completed efficiently, with attention to detail and adherence to safety standards.
Our team successfully completed the installation and programming of a Google Nest Thermostat. We began by carefully mounting the thermostat on the wall, ensuring it was level and securely fastened. Next, we connected it to the existing HVAC system, making sure all wiring was correctly aligned. Following this, we guided the customer through the setup process on the device, including connecting it to their Wi-Fi network and linking it to their Google account. We then programmed the thermostat to their preferred temperature settings and schedules, ensuring energy efficiency and comfort. Finally, we provided a detailed demonstration of its features and functions, ensuring the customer felt confident in its use.
Recently, I completed a comprehensive project aimed at enhancing the home's resilience and comfort for colder months. This involved a thorough inspection and upgrade of the heating system, ensuring optimal efficiency and reliability. Additionally, I sealed windows and doors to prevent drafts, and added weather stripping where necessary. Insulation in the attic and walls was checked and improved to maintain warmth. The exterior was also addressed with the installation of protective barriers and coatings to shield against moisture and frost. This meticulous work ensures the home remains cozy and energy-efficient throughout the winter season.
I successfully completed the task of replacing the voltage enhancement device on the Amana furnace blower wheel. This involved carefully disassembling the furnace to access the blower wheel. Once the wheel was exposed, I removed the old voltage enhancement device, ensuring all connections were safely disconnected. After confirming the new device was compatible, I installed it, making sure all electrical connections were secure and properly insulated. I then reassembled the furnace, ensuring all components were correctly aligned and fastened. Finally, I tested the furnace to confirm the new device was functioning correctly, and the blower wheel operated smoothly. The furnace is now back to optimal performance.
I replaced both the bad dual capacitors on the compressor and fan sides of the system. Additionally, I installed a voltage enhancement device to ensure optimal performance. This was done at the client's request as they are preparing to sell the property in the near future. The enhancements will help maintain the system's efficiency and potentially increase the property's market value. The work was completed efficiently and to the client's satisfaction.
