RJ was super. Was patient with my foxhound, explained what was done. Recommended vent cleaning, which I already have a company lined up. Thank you!
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Jacob was polite and professional. He explained what he was going to do to resolve the issue and kept the work area very clean. He even offered to help move back a table that had to be moved so it was not in his work area.
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Anthony performed semi-annual review of hvac & noticed an item of concern. He fully explained why this was a concern w/pics and convinced me I needed for him to address it. He was knowledgeable, courteous and professional. Positive experience.
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We have had Alaskan service our a/c unit since installation 14 years ago. All service people were good but JR was the best yet. He was peasant right from the beginning. He was efficient and came over as very trustworthy. He went above and beyond to help us. Come again JR. Thanks for doing a good job.
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Dominic was very thorough and knowledgeable. His customer care was outstanding
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The company calls to follow up about service reminders and easy to schedule. Service Tech Jacob showed up promptly within the appointment window time frame. Did the service and check and explained findings an answered questions.
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Anthony was great. He arrived well within the time window I was given. He was extremely professional, and was able to explain the issues with our system in language I could understand. He was also able to fix the problem on the spot.
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Jacob did a very thorough job! The only unfortunate part was having to reschedule due to the fact that the first appointment the technician (not Jacob) didn’t show up in the appointment window.
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its starting to look like your going to nickel and dime us!
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I was called to diagnose a Rheem heat pump system that was not tuning on. Upon arrival, I found that the system was not producing heat and the thermostat was not reading the temperature correctly. I checked the thermostat wiring and found that it was not connected properly. I replaced the thermostat and tested the system again. The heat pump now produced heat and the thermostat was reading the temperature correctly. I also checked the refrigerant levels and found that they were low. I added more refrigerant and tested the system again. The heat pump now produced heat and the thermostat was reading the temperature correctly. I also checked the air filters and found that they were dirty. I cleaned the air filters and tested the system again. The heat pump now produced heat and the thermostat was reading the temperature correctly.
I am a highly skilled and experienced home service professional. I recently completed a job on a Rheem water heater. The job involved replacing the old water heater with a new one, which included removing the old unit, disconnecting the gas line, and installing the new unit. I also performed a thorough inspection of the entire water heating system to ensure that it was functioning properly.
The Bosch central air conditioner and furnace are in excellent working condition. The Lennox central air conditioner is about seven years old and has built up some dust on the blower wheel. I recommend cleaning it.
I recently completed a winter maintenance job on a 7-year-old Lennox gas furnace. The furnace was not operating properly, and the customer was experiencing issues with the heat. I inspected the furnace and found that the blower motor was not working properly, which was causing the furnace to not distribute heat evenly throughout the home. I replaced the blower motor and tested the furnace to ensure it was operating correctly. The customer was very satisfied with the work I performed and expressed that the heat was now evenly distributed throughout the home.
I was called to diagnose a Carrier furnace that was not producing heat. I arrived at the customer's home and performed a series of tests to determine the issue. I checked the thermostat, the furnace, and the air filters. I also checked the electrical connections and the gas line. After a thorough inspection, I determined that the furnace was not producing heat because the gas valve was not opening. I replaced the gas valve and tested the furnace again. The furnace started producing heat and the customer was happy.
I was hired to winterize a home in Alaska. The home was located in a remote area, and the weather was extremely cold. The job involved removing all the water from the pipes, draining the water heater, and covering the outside faucets with insulation. I also had to clean the gutters and remove any snow from the roof. The job took several days to complete, but I was able to complete it on time and to the satisfaction of the homeowner.
I am a highly skilled and experienced home service professional. I recently completed a job in Alaska that involved winterization of a home. This involved sealing all windows and doors, installing insulation, and adding weather stripping to prevent heat loss. I also installed a new furnace and water heater to ensure the home was warm and comfortable throughout the cold winter months.
I was called to a home to perform winter maintenance on a 15-year-old Rheem gas furnace. Upon inspection, I discovered that the limit switch had failed. I replaced the switch and tested the furnace, ensuring it was operating properly. The homeowner was pleased with the service and expressed satisfaction with the prompt and efficient repair.
I was called to a home to fix a heater that wasn't blowing hot air. When I arrived, I found that the heater had a broken fan. I replaced the fan and tested the heater to ensure it was working properly. The customer was happy with the service and paid me for the work.
I was called to a home in the suburbs to repair a GrandAire split furnace. The furnace was not producing heat, and the customer was concerned that it might be a more serious issue. I arrived at the house and inspected the furnace. I found that the blower motor was not working properly, which was causing the furnace to not produce heat. I replaced the blower motor and tested the furnace to ensure it was working properly. The customer was happy with the repair and paid me for the service.
I was hired to install a gas split system in a residential home. The system was designed to provide heating and cooling to the entire house. I started by removing the old heating and cooling system and installing the new gas split system. This involved running pipes and wiring through the walls and ceiling. I also installed the thermostat and other necessary components. Finally, I tested the system to ensure it was working properly.
I was called to a home in Tucson, Arizona, to perform winter maintenance on a 6-year-old carrier split unit. The unit was not cooling properly, and the customer was concerned that it might need to be replaced. Upon arrival, I performed a thorough inspection of the unit and identified the issue as a dirty air filter. I cleaned the air filter and replaced the blower motor. After completing the repairs, the unit was cooling properly again. The customer was very pleased with the service and expressed gratitude for the quick and efficient repair. I explained to them the importance of regular maintenance and how it can help prevent costly repairs in the future. Overall, the job was a success, and the customer was happy with the results. I am proud of the work I did and the positive impact it had on the customer's home.
I was called to a home to replace a bad blower motor. The customer had gone to US air to pick up a warranty replacement motor. I arrived at the customer's home and replaced the motor. I tested the motor and it was working properly. I then cleaned up the work area and left the customer satisfied.
I was called to a home in the suburbs to repair a malfunctioning Amana gas pack. Upon arrival, I found that the unit was not producing any heat. After inspecting the unit, I determined that the gas valve was not opening. I replaced the gas valve and tested the unit. The unit was now producing heat. The customer was very happy with the service and paid me in full.
I was called to repair a Lennox air conditioner that was not cooling the house. I arrived at the house and found that the condenser coil was frozen over. I used a heat gun to thaw the coil and then cleaned it with a brush. I also checked the refrigerant levels and added more if necessary. After completing the repairs, the air conditioner was cooling the house again.
