The office lady who answered the phone, scheduled the appointment, called back to confirm and follow through was excellent. The office staff here is always exceptional, friendly and organized. The best in the business. Andy Gomez, the electrician, came out today to install a ceiling fan. He was on time, neat & clean, friendly & considerate. He was knowledgeable about the task and explained the pro and cons regarding the various installation possibilities I asked about. Upon completion He cleaned everything up, went over the controls and asked if I needed assistance with anything else. Thorough and friendly. This company has never let me down. Highly recommend.