Terrific crew from customer service manager to the technicians.
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This is the 2nd time we used Gold Shield-- mainly because you service and Rob, our technician was Super. No. 1-- Rob is the best serviceman that I ever dealt with in any capacity. He's very efficient, friendly, and very helpful. I will always ask for him. As a company, you are efficient and very friendly. Your rates are comparable.
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Great guys. Responsive. Automatic texting and invoices makes life easy. Service pros willing to communicate via text/phone to not ruin your whole day to deal w an hvac problem. Able to pay electronically or by phone
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Our furnace would not start, and Gold shield sent out a guy who arrived right on schedule and identified the issue quickly and correctly.
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The electrician showed up and answered all my questions. The office responded promptly and made the situation much easier to deal with. These people are amazing!
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Your company had 2 people come out. One worked on electrical issues the other dealt w the air conditioning unit. They were both very friendly and knowledgeable. They both went above and beyond and I would recommend your services to anyone who’s looking for electrical/hvac in the future. I was very impressed. Thank you!
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Replace baseboard and reducing valve for hot water boiler
