301 Washington Street
Berlin, MD 21811
410-641-1434

Local Reviews

Rated 4.9 out of 5 stars based on 724 customer reviews

Very professional and knowledgeable

Excellent technician , diagnosed problem in logical manner and felt very comfortable in explaining repair. You’re lucky to have him. Excellent representative for the company

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Great Service and Job Well Done

We have been an Arctic customer for over 20 yrs Kevin and Troy were very professional and efficient in replacing our duct work under our house in a very timely manner Would definitely recommend Arctic Heating and Air

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Great, timely service by knowledgeable service tech.

Mike was very thorough and knowledgeable. After he diagnosed the problem he made arrangements to correct the issue at a fair repair price. Mike also took time to explain to us in layman terms the cause of the unit issue and what service he provided to correct the problem. He further explained our options for available yearly maintenance service plans which we will consider to proactively keep our heat/air system in good condition. Appreciate the good reliable service.


Response from Arctic Heating & Air Conditioning:

Thank you so much for the 5 Star review Dale. We really appreciate the feedback. We always want to make sure you fully understand the situation and know what is going on with your system.

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Great Service

Called, showed up on time, very professional

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Great service

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Great service

Technician was very professional, and courteous.

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Excellent

Shawn Michaels did an excellent job servicing our unit. He has excellent customer service skills. He is an asset to your company. We would recommend artic & heating to friends and family.

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Great Service

Shawn was really good. Really nice guy . He is a keeper!

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Awesome service

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Exceptional service

Jay was extremely thorough in checking my entire system and then kind enough to explain in layman terms everything he did. I'm very pleased with Arctic and all the employees I've had contact with. Great service, professional employees and reasonable pricing.

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Job Locations

kenneth f.

kenneth f. Job Checkin

Installing a new 16 seer Arctic Air system in a single family home in Ocean Pines MD

Installing a new 16 seer Arctic Air system in a single family home in Ocean Pines MD

kenneth f.

kenneth f. Job Checkin

Installing a Daikin ductless system in a single family home in Pocomoke MD

Installing a Daikin ductless system in a single family home in Pocomoke MD

kenneth f.

kenneth f. Job Checkin

Installing a new 2 zone ductless system in a single family home in Pocomoke MD

Installing a new 2 zone ductless system in a single family home in Pocomoke MD

kenneth f.

kenneth f. Job Checkin

Installing a new 16 seer Arctic Air heat pump system in a single family community in Ocean City MD

Installing a new 16 seer Arctic Air heat pump system in a single family community in Ocean City MD

kenneth f.

kenneth f. Job Checkin

Installing a new Arctic Air 16 seer system in. A single family residence in Berlin MD

Installing a new Arctic Air 16 seer system in. A single family residence in Berlin MD

kenneth f.

kenneth f. Job Checkin

Installing a new 16 seer Arctic Air system in a multi unit town home in Ocean City MD

Installing a new 16 seer Arctic Air system in a multi unit town home in Ocean City MD

kenneth f.

kenneth f. Job Checkin

Installing a new 16seer Arctic Air heat pump system in a single family home in Snow Hill MD

Installing a new 16seer Arctic Air heat pump system in a single family home in Snow Hill MD

kenneth f.

kenneth f. Job Checkin

Installing a Daikin gas package unit in a single family home in Ocean Pines MD

Installing a Daikin gas package unit in a single family home in Ocean Pines MD

kenneth f.

kenneth f. Job Checkin

Installing an Arctic Air 16 seer heat pump in a single family home in Ocean Pines MD

Installing an Arctic Air 16 seer heat pump in a single family home in Ocean Pines MD

Mike B.

Mike B. Job Checkin

Performed service call no heat on Lennox gas furnace for a family in Ocean Pines Maryland


kenneth f.

kenneth f. Job Checkin

Installing a new Arctic Air heat pump system in a multi family condo in Ocean City MD at the South Beach

Installing a new Arctic Air heat pump system in a multi family condo in Ocean City MD at the South Beach

kenneth f.

kenneth f. Job Checkin

Installing a 16 seer Arctic Air heat pump system in a single family home in Bethany Beach

Installing a 16 seer Arctic Air heat pump system in a single family home in Bethany Beach

kenneth f.

kenneth f. Job Checkin

Installing a new 16 seer Arctic Air heat pump system in a residential neighborhood

Installing a new 16 seer Arctic Air heat pump system in a residential neighborhood

Kevin P.

Kevin P. Job Checkin

Removing existing mini split system in Millville DE


Kevin P.

Kevin P. Job Checkin

Furnished and installed new R.6 ductwork system in North Ocean City MD

Furnished and installed new R.6 ductwork system in North Ocean City MD