301 Washington Street
Berlin, MD 21811
410-641-1434

Local Reviews

Rated 4.9 out of 5 stars based on 505 customer reviews

Great service.

Everyone involved with the installation of the new unit was very professional and knowledgeable. They were courteous and completed the job in a timely manner despite a 92 degree August day.

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Outstanding Service

Both representatives were extremely polite & professional.

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Owner

Phillip was timely, courteous, polite and efficient. He let me know exactly what he was doing and what needed attention. I would love having his service whenever I call.

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Expert Installation!

I was very pleased with the installation of my HVAC system by Arctic. The team, led by Kenny and including Alex, Mike, and Chris, were very professional, courteous, skilled, and efficient. Kenny answered my questions to my satisfaction. The team worked diligently throughout the day. My initial contact, John, provided me with all the information I needed to make my decision to go with Arctic. He arranged the permit in a swift manner. The work began much sooner than I expected. I am now sitting in air-conditioned comfort, and the Goodman 16 SEER is very quiet and cooled the place down quickly.

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Great experience from sales to installation to demo of how the system works.

Will be back in touch when our upstairs unit fails.

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Always "Top-Notch" service

It's good to have an HVAC unit that works properly again, although the old one "lived" a long time. Josh and Trey took the time to make sure our new unit was properly installed and worked properly before they wrapped up the job. We couldn't be happier with the result. Russel Queen - my daughter worked for your Dad in Frederick for a good number of years - you can be happy you hired Josh and Trey.

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Great service

Instilled quickly (less than one day). Staff was very neat. They took time to explain what they had done and answer my questions.

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Nice people, excellent install of new unit, very professional

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Excellent service, very professional

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Moving unit

Work was completed and price amount charged as promised

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Job Locations

Michael B.

Michael B. Job Checkin

Replacing a blower motor on a Lennox heat pump system

Replacing a blower motor on a Lennox heat pump system

Michael B.

Michael B. Job Checkin

Performing a service call on a National Comfort through the wall condensing unit

Performing a service call on a National Comfort through the wall condensing unit

Josh B.

Josh B. Job Checkin

Completing installation of Arctic Air Heat Pump System for a family in Ocean Pines

Completing installation of Arctic Air Heat Pump System for a family in Ocean Pines

Josh B.

Josh B. Job Checkin

Completing installation of Arctic Air Heat Pump System for a family in Ocean Pines

Completing installation of Arctic Air Heat Pump System for a family in Ocean Pines

Michael B.

Michael B. Job Checkin

Replacing a blower motor and circuit board on a Goodman straight AC system


Josh B.

Josh B. Job Checkin

Completing installation of Arctic Air Heat pump system for a family in Berlin

Completing installation of Arctic Air Heat pump system for a family in Berlin

kenneth f.

kenneth f. Job Checkin

Installing a new Arctic Air 16 seer heatpump system in a single family home in Berlin MD in Mystic Harbour

Installing a new Arctic Air 16 seer heatpump system in a single family home in Berlin MD in Mystic Harbour

Kevin M.

Kevin M. Job Checkin

New air conditioner install


Phillip P.

Phillip P. Job Checkin

Preformed maintenance and service on a Lennox heat pump.


Phillip P.

Phillip P. Job Checkin

Preformed maintenance and service on a Lennox heat pump.


kenneth f.

kenneth f. Job Checkin

Installing a new Arctic Air 16 seer system in a multi family residence in Ocean City MD

Installing a new Arctic Air 16 seer system in a multi family residence in Ocean City MD

Stephen R.

Stephen R. Job Checkin

Precision tune up- American Standard 1.5 ton heat pump

Precision tune up- American Standard 1.5 ton heat pump

Phillip P.

Phillip P. Job Checkin

Preformed maintenance and service on a Lennox heat pump and gas furnace.


Roger M.

Roger M. Job Checkin

Installing an arctic air duel fuel system for a family in the pines.

Installing an arctic air duel fuel system for a family in the pines.

kenneth f.

kenneth f. Job Checkin

Installing a new Arctic Air heatpump system in a single family home in Delmar DE

Installing a new Arctic Air heatpump system in a single family home in Delmar DE