301 Washington Street
Berlin, MD 21811
410-641-1434

Local Reviews

Rated 4.9 out of 5 stars based on 717 customer reviews

Great Service

Shawn was really good. Really nice guy . He is a keeper!

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Awesome service

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Exceptional service

Jay was extremely thorough in checking my entire system and then kind enough to explain in layman terms everything he did. I'm very pleased with Arctic and all the employees I've had contact with. Great service, professional employees and reasonable pricing.

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Replacement Heat Pump

Our heat pump was 14 years old and for being three blocks from the ocean and 100 feet from the bay, it didn't owe us much. I am an engineer and know enough about HVAC equipment to ask the proper questions. Artic answered them all thoroughly and professionally. I shopped around for a more efficient unit and found spec item for spec item you can pay much more for a name. Artics brand is lesser known but stands tall against the common names like carrier. Artic has a ten year parts and labor Guarantee and the compressor has a lifetime guarantee. The crew was on time and set up for covid. The condensing ubit and AHU went in quickly. We bad a ding in a low ceiling on ourstairs but outside of that we were 100% satisfied. The unit has only been running for 48 hours but so car so good. We got the salt shield for extra life. .

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Great job

He was wearing good at his gob. Will till all about a great job you done. Thank you

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Excellent

From the people in the office to the technician every part of the service was excellent. Mike the tech was professional, had a great attitude and was a pleasure to do business with. Highly recommend.

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Excellent service!

Prompt, knowledgeable

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Owner

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Service as superior!’

Mike was terrific....he was friendly, explained everything to me, cleaned up afterwards and gave me a discount! He also was very prompt and wore a mask and kept a safe distance! Very likable guy! Loves Arctic and he likes what he’s doing!! Good customer service!!

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Five Star Service

Kevin and his crew was absolutely amazing! They kept us informed thru the entire project and very conscious of the noise and mess they were making. Awesome crew!

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Job Locations

Shawn M.

Shawn M. Job Checkin

A/c tune up on artic air

A/c tune up on artic air

Jay O.

Jay O. Job Checkin

Performing summer A/C maintenance on Goodman a/c system for family in Frankford Delaware.


Jay O.

Jay O. Job Checkin

Performing summer A/C maintenance for family in Millville Delaware


Roger M.

Roger M. Job Checkin

Installing an Arctic Air heat pump for a family in Oc.

Installing an Arctic Air heat pump for a family in Oc.

Michael B.

Michael B. Job Checkin

Replaced indoor coil on a Lennox AC

Replaced indoor coil on a Lennox AC

Andrew N.

Andrew N. Job Checkin

Performed maintenance and service on Bryant heat pump


Michael B.

Michael B. Job Checkin

Replaced indoor TXV on a Goodman heat pump system

Replaced indoor TXV on a Goodman heat pump system

Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Carrier heat pump in Sea Pines Village


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Ruud air conditioner


Kevin M.

Kevin M. Job Checkin

Heat pump refrigerant leak


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Lennox heat pump


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Lennox heat pump


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Comfortmaker air conditioner


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Trane heat pump


Andrew N.

Andrew N. Job Checkin

Performing maintenance and service on Arctic Air heat pump