Excellent technician , diagnosed problem in logical manner and felt very comfortable in explaining repair. You’re lucky to have him. Excellent representative for the company
We have been an Arctic customer for over 20 yrs Kevin and Troy were very professional and efficient in replacing our duct work under our house in a very timely manner Would definitely recommend Arctic Heating and Air
Mike was very thorough and knowledgeable. After he diagnosed the problem he made arrangements to correct the issue at a fair repair price. Mike also took time to explain to us in layman terms the cause of the unit issue and what service he provided to correct the problem. He further explained our options for available yearly maintenance service plans which we will consider to proactively keep our heat/air system in good condition. Appreciate the good reliable service.
Response from Arctic Heating & Air Conditioning:
Thank you so much for the 5 Star review Dale. We really appreciate the feedback. We always want to make sure you fully understand the situation and know what is going on with your system.
Called, showed up on time, very professional
Technician was very professional, and courteous.
Shawn Michaels did an excellent job servicing our unit. He has excellent customer service skills. He is an asset to your company. We would recommend artic & heating to friends and family.
Shawn was really good. Really nice guy . He is a keeper!
Jay was extremely thorough in checking my entire system and then kind enough to explain in layman terms everything he did. I'm very pleased with Arctic and all the employees I've had contact with. Great service, professional employees and reasonable pricing.
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