Great service

Christin from Selbyville, DE

We have been trying to get our AC replaced by a well known local company for over a year and have received nothing but empty promises and failure to follow through. Arctic came out on time, gave a complete quote and delivered our AC on time with no problems or hidden charges. Roger and Jessy were polite, thorough and efficient.

Great service did awesome Job

Leo from Millville, DE

Mike and Kevin were courteous and friendly good craftsmanship job done in timely manner would recommend Arctic to friends and neighbors Office was able to give me appointment in timely manner with unit being unfunctional

Response from Arctic Heating & Air Conditioning:

Thank you so much for the review. We understand that having ac during the height of the season is very important and we try our best to get to everyone in a timely manner.

“Great Service”

Monty from Ocean City, MD

Roger, Kael and crew did a fantastic job installing our heat pump. Their friendship and workmanship was wonderful.

Very professional and knowledgeable

Johnson from Ocean Pines, MD

Excellent technician , diagnosed problem in logical manner and felt very comfortable in explaining repair. You’re lucky to have him. Excellent representative for the company

Great Service and Job Well Done

The Archers from Ocean Pines, MD

We have been an Arctic customer for over 20 yrs Kevin and Troy were very professional and efficient in replacing our duct work under our house in a very timely manner Would definitely recommend Arctic Heating and Air

Great, timely service by knowledgeable service tech.

Dale from Ocean View, DE

Mike was very thorough and knowledgeable. After he diagnosed the problem he made arrangements to correct the issue at a fair repair price. Mike also took time to explain to us in layman terms the cause of the unit issue and what service he provided to correct the problem. He further explained our options for available yearly maintenance service plans which we will consider to proactively keep our heat/air system in good condition. Appreciate the good reliable service.

Response from Arctic Heating & Air Conditioning:

Thank you so much for the 5 Star review Dale. We really appreciate the feedback. We always want to make sure you fully understand the situation and know what is going on with your system.

Great Service

Buckner from Ocean City, MD

Called, showed up on time, very professional

Great service

Scarlett from Ocean City, MD

Great service

Ken from Ocean Pines, MD

Technician was very professional, and courteous.

Excellent

Dana from Ocean City, MD

Shawn Michaels did an excellent job servicing our unit. He has excellent customer service skills. He is an asset to your company. We would recommend artic & heating to friends and family.

Great Service

Sharon from Ocean City, MD

Shawn was really good. Really nice guy . He is a keeper!

Awesome service

Alan from Frankford, DE

Exceptional service

JoAnne from Millville, DE

Jay was extremely thorough in checking my entire system and then kind enough to explain in layman terms everything he did. I'm very pleased with Arctic and all the employees I've had contact with. Great service, professional employees and reasonable pricing.

Replacement Heat Pump

Michael from Ocean City, MD

Our heat pump was 14 years old and for being three blocks from the ocean and 100 feet from the bay, it didn't owe us much. I am an engineer and know enough about HVAC equipment to ask the proper questions. Artic answered them all thoroughly and professionally. I shopped around for a more efficient unit and found spec item for spec item you can pay much more for a name. Artics brand is lesser known but stands tall against the common names like carrier. Artic has a ten year parts and labor Guarantee and the compressor has a lifetime guarantee. The crew was on time and set up for covid. The condensing ubit and AHU went in quickly. We bad a ding in a low ceiling on ourstairs but outside of that we were 100% satisfied. The unit has only been running for 48 hours but so car so good. We got the salt shield for extra life. .

Great job

Carl hansen from Ocean City, MD

He was wearing good at his gob. Will till all about a great job you done. Thank you