301 Washington Street
Berlin, MD 21811
410-641-1434

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Local Reviews

Rated 4.9 out of 5 stars based on 722 customer reviews

Great, timely service by knowledgeable service tech.

Mike was very thorough and knowledgeable. After he diagnosed the problem he made arrangements to correct the issue at a fair repair price. Mike also took time to explain to us in layman terms the cause of the unit issue and what service he provided to correct the problem. He further explained our options for available yearly maintenance service plans which we will consider to proactively keep our heat/air system in good condition. Appreciate the good reliable service.

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Great Service

Called, showed up on time, very professional

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Great service

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Great service

Technician was very professional, and courteous.

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Excellent

Shawn Michaels did an excellent job servicing our unit. He has excellent customer service skills. He is an asset to your company. We would recommend artic & heating to friends and family.

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Great Service

Shawn was really good. Really nice guy . He is a keeper!

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Awesome service

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Exceptional service

Jay was extremely thorough in checking my entire system and then kind enough to explain in layman terms everything he did. I'm very pleased with Arctic and all the employees I've had contact with. Great service, professional employees and reasonable pricing.

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Replacement Heat Pump

Our heat pump was 14 years old and for being three blocks from the ocean and 100 feet from the bay, it didn't owe us much. I am an engineer and know enough about HVAC equipment to ask the proper questions. Artic answered them all thoroughly and professionally. I shopped around for a more efficient unit and found spec item for spec item you can pay much more for a name. Artics brand is lesser known but stands tall against the common names like carrier. Artic has a ten year parts and labor Guarantee and the compressor has a lifetime guarantee. The crew was on time and set up for covid. The condensing ubit and AHU went in quickly. We bad a ding in a low ceiling on ourstairs but outside of that we were 100% satisfied. The unit has only been running for 48 hours but so car so good. We got the salt shield for extra life. .

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Great job

He was wearing good at his gob. Will till all about a great job you done. Thank you

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Job Locations

Michael B.

Michael B. Job Checkin

Replacing a variable speed blower motor on a Lennox heat pump system.


Michael B.

Michael B. Job Checkin

Replacing a condensate pump on a ductless mini split


Chris S.

Chris S. Job Checkin

Comfortmaker A/c with electric heat kit maintenance/performance tuneup


Shawn M.

Shawn M. Job Checkin

Doing a double Ac tune up on a lennox straight ac and a carrier heat pump in sunset island ocean city md

Doing a double Ac tune up on a lennox straight ac and a carrier heat pump in sunset island ocean city md

Shawn M.

Shawn M. Job Checkin

Preforming preventative maintenance on a carrier heat pump in Ocean city MD

Preforming preventative maintenance on a carrier heat pump in Ocean city MD

Roger M.

Roger M. Job Checkin

Installing an Arctic Air heat pump for a family in ocean city.

Installing an Arctic Air heat pump for a family in ocean city.

Shawn M.

Shawn M. Job Checkin

Ac tune up on a lennox heat pump in ocean pines md

Ac tune up on a lennox heat pump in ocean pines md

Michael B.

Michael B. Job Checkin

Replacing an old Totaline thermostat. Tested system operations

Replacing an old Totaline thermostat. Tested system operations

Michael B.

Michael B. Job Checkin

Performing a dye pack check on a Carrier heat pump system


kenneth f.

kenneth f. Job Checkin

Installing an american standard ac unit in a single family home in Selbyville DE in Victoria Forest

Installing an american standard ac unit in a single family home in Selbyville DE in Victoria Forest

Shawn M.

Shawn M. Job Checkin

Pteforming preventative maintenance on a carrier heatpump in ocean city md

Pteforming preventative maintenance on a carrier heatpump in ocean city md

Shawn M.

Shawn M. Job Checkin

Preformed preventative maintenance on carrier heat pump split unit in ocean city md


Shawn M.

Shawn M. Job Checkin

A/c tune up on artic air

A/c tune up on artic air

Jay O.

Jay O. Job Checkin

Performing summer A/C maintenance on Goodman a/c system for family in Frankford Delaware.


Jay O.

Jay O. Job Checkin

Performing summer A/C maintenance for family in Millville Delaware