Very friendly, checks everything, definitely worth having them do our HVAC system
Jay explained very clearly what he was going to do and what he found with our system. He left the work area clean and neat. Jay is very professional, knowledgeable and an excellent representative of Arctic!
Mike went above and beyond. Not only did he repair the unit but he explained it all to me. Then he even came back after he was on his way home because my system was blowing cold air... which turned out to be because our thermostat saw on “air” instead of “auto”, how embarrassing!! I am new to this system is my excuse!! I truly appreciate this mans dedication to providing superior service!! Thank you Mick
I’ve been with Arctic for 6 years and highly recommend their service. They are timely, friendly, and cooperative. You get value for your money and service you can depend on.
We had a great experience with Arctic, especially Vincent today. He showed great knowledge and patience with my questions. Would definitely recommend him and Arctic.
Gerhard was very pleased with efficient thorough execution of installation & testing by Kevin & assistant. I was very pleased with answers to all questions & quietness of air conditioner unit. Bravo Arctic Air
You could see the installers knew what they were doing and did a great job and and the removal of the old equipment and the clean up went great also. I would highly recommend ARTIC
This afternoon the Arctic Heating and Air Conditioning service technician Ardrew Neeley was here to provide the seasonal service our heating/ac unit. He was very polite, very professional and also very careful in and around our condo unit. For example, each time he entered he placed the "booties" over his shoes. Andrew obviously takes pride in his work. He is definitely an asset to the Arctic company. We are very pleased with the company and ALL of the Arctic employees we have interacted with - whether in scheduling a service appointment, having a regular seasonal service take place, or even having a problem addressed. Keep up the EXCELLENT work!
These guys did a great job. Completed an entire new installation in 6 hours leaving no mess. They were courteous, professional, competent. It's always a disruption to have a big job like this done in your home, but it was as 'convenient' as possible. Chad did a good job of pricing for me. He looked for promotions, found a good one (that includes warranties on equipment and installation!) and came in a good deal under the 4 other estimates that I received.
Technician Mike was extremely diligent in identifying the trouble my heat pump was experiencing. Corrected the issue and tested several times to make sure the problem would not resurface.
furnace broke down on one of the coldest mornings of the winter. called arctic and it was fixed same day. GREAT JOB! Thank you.
TECH: MIGUEL A NAVARRO IS THE BEST HVAC TECH. IN THE DELMARVA AREA GREAT JOB. ONLY DRAW BACK TO ARCTIC DOESN'T HAVE A DISCOUNT FOR SENIORS OR VETERANS.
Changing out the circuit board on a 16 SEER Amanda heat pump
Performing maintenance and service on Trane heat pump
Performing maintenance and service on Arctic Air heat pump
Performing maintenance and service on Lennox heat pump and Carrier heat pump
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Amana gas furnace
Performing maintenance and service on Amana heat pump
Performing maintenance and service on Arctic Air heat pump
Performing maintenance and service on Trane heat pump
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Trane heat pump
Performing maintenance and service on Goodman heat pump and gas furnace