We have been trying to get our AC replaced by a well known local company for over a year and have received nothing but empty promises and failure to follow through. Arctic came out on time, gave a complete quote and delivered our AC on time with no problems or hidden charges. Roger and Jessy were polite, thorough and efficient.
Artic, and the service team really worked with us to get the systems installed in 2 days. We encountered an unexpected death in our family and Artic sent 2 teams over on the 2nd day thus completing the install of 2 complete systems. The teams worked without taking a break both days. Roger, the install team lead, was exceptionally knowledgeable and professional. He is an asset to the Artic organization.
Matt was the tech. He was on time and professional. He explained thoroughly several things which I had questions. I’ve been using Artic for several years and have always been satisfied
Fairly new customer & very happy with service! Matheus was very professional but also very kind. Patient with my questions. Hope he will be back again.
Technician called to let us know he would be there in 15 minutes. He explained what he was going to do. Performed the tune up changed the filter and rechecked everything.. He was great!
Chris Gilliam was stellar in installing my HVAC system. If you are lucky enough to get Chris to install your new system you won the lottery! He is professional, a good listener, and answered my questions in a manner that I understood—I did my research and had lots of questions about the systems (duel fuel, modulating variable speed gas furnace and heat pump). Chris enjoys what he is doing and takes pride in his work!
Excellent, on time; very professional and courteous. Cleaned equipment and changed batteries in thermostat.
Andrew is an expert in his profession: articulate and communicative, highly efficient and knowledgeable with attention to every detail!!
Technicians were very professional, we will definitely inform our neighbors of all the excellent work.
Installing a heat pump system for a couple in Selbyville.
Performing a coil cleaning for proper airflow across the coils to gage refrigerant balance.
Installing an american standard ac unit in a single family home in Selbyville DE in Victoria Forest
Performing maintenance and service on 2 Lennox air conditioners
Performing maintenance and service on 2 Arctic Air heat pumps
Performing maintenance and service on Lennox heat pump
Performing maintenance and service on Lennox air conditioner
Performing maintenance and service on Carrier air conditioner
Performing maintenance and service on Tempstar heat pump
Performing maintenance and service on Comfortmaker heat pumps
Repaired electrical issues on furnace circuit.
Performed maintenance and service on Goodman heat pump
Performing maintenance and service on Goodman heat pump
Performing maintenance and service on Bryant air conditioner
Performing maintenance and service on Goodman heat pump