Great service

Christine from Berlin, MD

Always on time and courteous. Very friendly staff and knowledgeable. We have used this company‘s service for over five years and never had any issues with this company.

Great Service

Ruth from Berlin, MD

Precision Tune- Up ( Routine Maintenance) Chris gave me a call 15 minutes before he arrived. He arrived on time. Chris took the time to ask if I had any issues or questions before starting. Great customer service.

Great Service.

Richard from Berlin, MD

Everything was GREAT, From the estimator to the installers. Installers were very professional, clean & did a terrific job. I would recommend Arctic Air to anyone.

Great installation

Betty from Berlin, MD

The men who came to put in our heating and air service were very cordial and respectful. The were very efficient and everything was clean tidy when they were done.

Great team... Josh and Trey!

Robert from Berlin, MD

We are very happy with the service we received from Josh and Trey, They were prompt and hard-working, thoughtful, courteous, and knowledgeable. They answered all of our questions, and made us feel good about the whole experience. We feel fortunate that they were our installers. Sincerely, Rob & Kay Leimbach

Install service was great, their work was very professional.

Crout from Berlin, MD

Following installation . A subsequent issue identified in the main heating unit is still a matter of concern to us. See letter sent by mail.

Awesome service, truly above and beyond!

Yvette from Berlin, MD

I called Arctic to run electric to my shed, and Chris was just fantastic. The job ended up being a little harder than anticipated because my old house and tiny crawl space made accessibility difficult, but he worked HARD and it turned out great. He was efficient, courteous, and so professional. He let me know when he was on his way, and gave me plenty of notice and updates along the way. I’d recommend this company for sure!

Great service and patience with installation

Joe from Berlin, MD

Kevin did a great job installing our new steam humidifier, although it may have been his first of this type, he worked very well with the Aprilaire technical support to complete the work. Very patient and willingness to answer all of my questions.

Outstanding Service

Barbara from Berlin, MD

Christian was knowledgeable, professional, but more importantly (to me) polite, kind, and considerate. I will request his assistance in the future for both my primary residence in Berlin and condo in OC.

great service

Betty from Berlin, MD

Chris did our semi-annual maintenance check on our heat pump. He is very knowledgeable & extremely thorough. Highly recommend Arctic & their service technicians!!

Great work

Howard from Berlin, MD

Kevin was very professional. He answered all the questions I had.

on time, followed pre call notice, very efficient and professional.

Mark from Berlin, MD

Heat Pump Mystery

GerryB from Berlin, MD

Ryan did a great job. Answered all our questions and gave us some good hints on using a Heat Pump.

Great service

Clay from Berlin, MD

Fantastic service

GREAT SERVICE

Jack from Berlin, MD

CHRIS STANLEY WAS VERY PROFESSIONAL AND GAVE US EXCELLENT SERVICE. THANK YOU