“Great Service”

Monty from Ocean City, MD

Roger, Kael and crew did a fantastic job installing our heat pump. Their friendship and workmanship was wonderful.

Great Service

Buckner from Ocean City, MD

Called, showed up on time, very professional

Great service

Scarlett from Ocean City, MD

Excellent

Dana from Ocean City, MD

Shawn Michaels did an excellent job servicing our unit. He has excellent customer service skills. He is an asset to your company. We would recommend artic & heating to friends and family.

Great Service

Sharon from Ocean City, MD

Shawn was really good. Really nice guy . He is a keeper!

Replacement Heat Pump

Michael from Ocean City, MD

Our heat pump was 14 years old and for being three blocks from the ocean and 100 feet from the bay, it didn't owe us much. I am an engineer and know enough about HVAC equipment to ask the proper questions. Artic answered them all thoroughly and professionally. I shopped around for a more efficient unit and found spec item for spec item you can pay much more for a name. Artics brand is lesser known but stands tall against the common names like carrier. Artic has a ten year parts and labor Guarantee and the compressor has a lifetime guarantee. The crew was on time and set up for covid. The condensing ubit and AHU went in quickly. We bad a ding in a low ceiling on ourstairs but outside of that we were 100% satisfied. The unit has only been running for 48 hours but so car so good. We got the salt shield for extra life. .

Great job

Carl hansen from Ocean City, MD

He was wearing good at his gob. Will till all about a great job you done. Thank you

Service as superior!’

Mike Riehl from Ocean City, MD

Mike was terrific....he was friendly, explained everything to me, cleaned up afterwards and gave me a discount! He also was very prompt and wore a mask and kept a safe distance! Very likable guy! Loves Arctic and he likes what he’s doing!! Good customer service!!

Best installation ever!

Barbara from Ocean City, MD

We have had 49 yrs owning homes & needing heating/ air conditioning service. This was the best experience we have ever encountered. Every step of the way we were kept informed about what was being done & why. From purchasing our new unit to the installation there were no surprises & all encounters were very professional. I cannot recommend this company more! It was an absolute pleasure dealing with them.

Great service

Rebecca from Ocean City, MD

Awesome job on a not see easy replacement. His dedication to the job was evident that he was able to complete it in one day. Additionally, they did not have to cut my drywall. This was a total bonus

System Maintenance Checkup

John from Ocean City, MD

Provided a very comprehensive checkup of both my systems. Did an excellent job explaining the tests and the overall condition of my equipment.

Excellent Service

Carol from Ocean City, MD

Shawn is the most thorough technician I've ever had to inspect / service my HVAC system. Super polite and he kept me informed through his process steps.

Great service

Williams from Ocean City, MD

New System Install

Brian from Ocean City, MD

Our install team was great, very polite and communicated well with updates and times of arrival, etc.

Great job. Excellent communication with installer.

Roberson from Ocean City, MD

Great job of communicating options during quote and explaining the system install results. Very professional.