Great service at a fair price

Ron from Algonquin, IL

Very nice initial experience

Jeff from Algonquin, IL

Responsiveness to after-hours inquiry on your website was prompt and informative, scheduling of service was painless and immediate, technician (Kevin Dagner) was early, which was greatly appreciated, technician was knowledgeable, courteous, outgoing and professional, price was reasonable. Overall, a very good first impression of Black Diamond.

Customer Service at its best

Ken from Algonquin, IL

Garry was incredibly nice and took the time to assist in resolving an issue and even contacted the company to have additional filters sent to the house due to the unique size and my difficulty in finding at the home improvement locations. Truly exceeded expectations.

furnace check

Dennis from Algonquin, IL

very pleasant and very efficient

Great friendly service

Gary from Algonquin, IL

Very knowledgeable and had lots of tips. I just wish I hadn't cut him off on the hot water heater flushing tip. Maybe he'll see this and let me know? Great service!

David Guse - Black Diamond

Laportas from Algonquin, IL

David Guse from Black Diamond quickly determined the cause of the water backup, and provided an immediate and long-term solution.

Furnace install

Craig from Algonquin, IL

Jeff is an outstanding technician. He completely answered all questions. The work was done quickly and the area completely cleaned when job was done.

Furnace install

CRAIG from Algonquin, IL

Install was very smooth and quick. Both technicians were very cordial and took time to politely and completely answer questions.

Great Service, professional and resolved issue!

Smylie from Algonquin, IL

Ryan diagnosed the problem and was able to resolve the issue in a timely manner.

Very pleased

David from Algonquin, IL

Professional service done in a timely manner

Joy from Algonquin, IL

very happy

Kevin from Algonquin, IL

Professional and competent, handled some unexpected problems and stayed at the quoted price.

Great Service

Jim from Algonquin, IL

Best plumbers ever

Kate from Algonquin, IL

They are always so reliable, quick, and fair. Thank you for always coming to our rescue.

Very responsive service, perfect job

Andy from Algonquin, IL

Found a leaky washing machine valve. Needed a quick replacement before the new machine arrived. Scheduled an an appointment online, late at night. Dave arrived first thing and took care of everything quickly and professionally. Have before and will definitely be using Black Diamond again for more work.