They repaired my tankless water heater. The plumber/technician explained things well, and provided excellent service.
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I am unsure about the cost comparison, so I answered average. The service was exceptional and the time it took to perform the repair was also exceptional. Kevin knew what he was doing, found the source of the problem quickly, and made the repair in under an hour.
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Very pleased with Axberg they showed up early and solved the problem quickly. Our plumber Kevin was outstanding and answered all of my questions. Will use again.
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Came over quickly and didn't charge me into oblivion, as most HVAC businesses do during extreme weather.
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Overall good people they were there fast and got the job done
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Daughter bought an older house and needed some plumbing work in bathroom, Kevin did a great job. This is the second time we have used Black Diamond. A few months ago my wife blew a circuit breaker and ended up shutting off one side of the box trying to reset it. She did not realize her mistake and called BD for help. The young man checked the box and noticed her error right away. Rather than standing in my basement for an hour and charging me hundreds of dollars for nothing, he explained the problem to her and charged us the least amount for the service call that he could. This honesty is why we used them today and they proved themselves to be fair and knowledgeable with plumbing as well. When I need any kind of service they provide, I will be call without hesitation.
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They are very experienced people who explain all the options and do the job right.
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