ORANGUITAN came out and said I needed a new air Conditioner and showed me some photos but did not send me copies. I wanted second opinion so called Baker Heating and Cooling and they said I DO NOT NEED A NEW AIR CONDITIONER and put a part in that cost 300.00 so they saved me a ton of money and there service was great. Goodbye Orangutan and now will continue to use Baker.BEWARE OF ORANGUTAN.