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Jacob was excellent. Very professional and knowledgeable.
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Jason was very thorough when inspecting our second floor furnace. He took pictures and explained to us existing problems. He presented 4 possible solutions and explained each one in detail. We were satisfied with our decision after all the information we were given.
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Chris was outstanding—highly professional, genuinely personable, and meticulous in derails
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We’re vey pleased with Mitchell work and his very personable. He kept us informed thru the entire process. Very happy with his service. Please always send Mitchell back.
Response from Bartlett Heating & Cooling:
Thank you, Saul, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you were pleased with Mitchell's work and found him personable. Keeping our customers informed throughout the process is a top priority for us, and it's great to know that Mitchell delivered on that front. We appreciate your feedback and will certainly make a note to send Mitchell back for your future needs. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen is one of the nicest young men I have ever met. He was just so easy-going, has a very pleasant calm personality, and patiently explained all the intricacies of the heating system so I could understand what he did in servicing the system, and what would improve the equipment and the air I breathe. He didn’t rush the service snd was very conscientious in making sure all was done correctly. It was just a pleasure to work with him.
Response from Bartlett Heating & Cooling:
Thank you, Ms. Rubino-Cherry, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear about your positive experience with Stephen. His dedication to providing excellent service and ensuring that our customers fully understand the work being done is truly commendable. We pride ourselves on our team's thoroughness and conscientiousness, and it's great to know that this made your experience enjoyable. We appreciate your kind words and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Carrier unit maintenance! We truly appreciate your kind words about our multi-system maintenance service. It’s great to know that we met your expectations and provided you with satisfactory work. Your satisfaction is our primary goal, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! ??
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This is the second time Stephen has been my service technician. When I opened the door and saw that it was him I knew I was in good hands. Stephen is very professional and thorough in his job. In the future, if I need someone from Bartlett, I hope it is Stephen!
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Goodman unit repair! We're thrilled to hear that Stephen has made such a positive impression during both of your visits. Our team takes pride in providing excellent service, and it’s great to know that Stephen’s professionalism and thoroughness have made a difference for you. We appreciate your continued trust in us, and we’ll make sure to pass along your feedback to him. If you ever need our services again, we hope to have Stephen there for you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Gene is great! He’s honest in letting me know what we are keeping an eye on so I’m not surprised if/when an issue arises.
Response from Bartlett Heating & Cooling:
Thank you, Janna, for this 5-star review of your Goodman unit maintenance! We're delighted to hear that Gene has been a great help in keeping you informed. It's our mission to offer peace of mind and transparency, and it's wonderful to know we're achieving that. If you ever have questions or need further assistance, don’t hesitate to reach out. We truly appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Mitchell is polite and knowledgeable…I feel totally secure when he’s here and feels he knows his job well
Response from Bartlett Heating & Cooling:
Thank you, Nancy, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had an excellent experience with Mitchell. He truly values providing top-notch service and ensuring our customers feel secure and informed. We appreciate your feedback and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Job well done…
Response from Bartlett Heating & Cooling:
Thank you, Allen, for this 5-star review of your Lennox furnace maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Awesome young men, very nice and explained things to us! Excellant service
Response from Bartlett Heating & Cooling:
Thank you, KK, for this 5-star review of your Carrier furnace installation! We're thrilled to hear that our team provided you with excellent service and took the time to explain everything. Your satisfaction is our top priority, and we appreciate your support! If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Very through with his inspection of the furnace. Informed me of his findings and explained the necessary steps needed to assure the furnace continues to properly function.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in being thorough and ensuring our customers are well-informed about their furnace inspections. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your trust in us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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New furnace installed and seems to be working well.
Response from Bartlett Heating & Cooling:
Thank you, Beverly, for your positive review of your Carrier unit installation! We're glad to hear that your new furnace is working well and that you had a good experience with our service. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Replaced existing mechanical system. Converted to 90% furnace. Replaced return and supply plenums. Replaced thermostat. Set gas pressures and tested air conditioner. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
HVAC heating maintenance on Trane heat pumps and furnaces in Smyrna.
Ionizer air purifier installed during gas furnace heat maintenance. Cleaning indoor air.
Installation of interior and exterior surge protection
Heating maintenance found impacted blower wheel and evaporator coil
HVAC heating maintenance on Carrier furnace in Smyrna