Tech was super friendly and informative. He explained things in a way that was easy to understand and laid out our options for a few issues that we’ve experienced with our systems in a way that was really helpful and not pushy. Would definitely recommend!
Overall Experience
Quality
Price
Convenience
Mitchell both knowledgeable and polite and professional absolutely the best
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
As always, great service! The entire process from the proposed options to the actual install went smoothly.
Response from Bartlett Heating & Cooling:
Thank you, Emily, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a smooth experience from start to finish. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Chris and his team were excellent. They were prompt on their time of arrival. Kept me informed throughout the process. Because of my experience with Stephen, James and know Chris I recommend Bartlett.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had such a positive experience with Chris and the team. It's great to know that our efforts to stay on time and keep you informed made a difference. We truly appreciate your recommendation and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Response from Bartlett Heating & Cooling:
Thank you, Ken, for this 5-star review of your multi-system maintenance! We're glad to hear that you experienced our efficient service. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Stephen was great. Quick, thorough and very knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Matt, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience with Stephen. He always strives to provide quick and thorough service, and it’s wonderful to know that his knowledge made a positive impact. If you need anything else in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Terence is fantastic
Response from Bartlett Heating & Cooling:
Thank you, Ryan, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had an excellent experience with Terence. He truly goes above and beyond for our customers, and your feedback means a lot to us. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Jacob did a fantastic job on my furnace and explained everything in detail
Response from Bartlett Heating & Cooling:
Thank you, Corey, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that Jacob provided excellent service and took the time to explain everything to you. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Stephen did a awesome job today. He came out on time and walked me through everything that was going on and needed. Stephen is such a great asset to your company. Signed, Happy Customer!!!
Response from Bartlett Heating & Cooling:
Thank you, Patrick, for this 5-star review of your Amana furnace maintenance! We're thrilled to hear that Stephen provided you with excellent service and helped you understand everything that was going on. We truly appreciate your kind words and are lucky to have him as part of our team. If you need anything else, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
The Bartlett Team was efficient, professional, knowledgeable, and tidy. Brent answered all my questions. Sam and I were so impressed with the team. We're so pleased that we do business with them.
Response from Bartlett Heating & Cooling:
Thank you, Margaret, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that you had a great experience with the Bartlett Team. We always strive for efficiency and professionalism, and it’s fantastic to know that Brent and the rest of the team were able to address all your questions and concerns. Your satisfaction is our top priority, and we’re grateful to have customers like you. We look forward to continuing to serve you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Willie did a great job. He was very polite, which I always appreciate in a person. He explained what he did. Thank you and your company for being so prompt in coming out. Again, you have a good employee in Willie Richardson
Response from Bartlett Heating & Cooling:
Thank you, Shelia, for this 5-star review of your Carrier heat pump maintenance! We’re thrilled to hear that Willie provided you with excellent service. We take pride in our team's professionalism and dedication, and it's wonderful to know that it made a positive impression on you. We'll be sure to pass on your compliments to Willie. If you need anything else in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
He is professional and knowledgeable
Response from Bartlett Heating & Cooling:
Thank you, Emily, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had a positive experience with our technician. We take pride in our team's professionalism and expertise, and it’s great to know that it made a difference for you. If you need assistance in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Cameron was friendly, knowledgeable, and thorough with our furnace inspection. He identified a problem with the furnace and immediately made arrangements to have it fixed the next day!
Response from Bartlett Heating & Cooling:
Thank you, Metzler, for this 5-star review of your multi-unit maintenance! We’re thrilled to hear that Cameron provided you with excellent service during your furnace inspection. We take pride in our team's expertise and commitment to ensuring our customers' comfort and safety. It’s wonderful to know that we could quickly address the issue and make the necessary arrangements for repairs. Your satisfaction is our top priority, and we appreciate your trust in Barlett Heating and Cooling. If you need anything else in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Carrier gas furnace heat maintenance with Aprilaire media filter replacement.
Conducted blower wheel assembly cleaning and treated blower cabinet for biological growth treatment.
Blower wheel in need of cleaning and capacitor replacement.