I very much appreciated the work of the team that installed my two HVAC systems. It was a big job and seemed to be a lot of work, but the teams showed up and got right to work. They worked all day and got both jobs done. They took care not to make a mess of the house and cleaned up when they finished. They were professional and personable. Aside from the installation job, they seemed to be decent folks and we had a nice conversation. I was pleasantly surprised with the way the install was handled. Thank you very much.
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Cameron was a real delight very knowledgeable and professional giving Excellent Service! Thank You Cameron/ Barlett Heating Cooling!😊
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Bo was very informative, friendly, and professional and did a great job cleaning up my heating unit. I appreciate the reminder to get carbon monoxide detectors. I’ve been very happy since I switched to service with Bartlett. Far above the competition.
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Great job
Response from Bartlett Heating & Cooling:
Thank you, Rhonda, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Terence and the whole Bartlett team provide excellent customer service. Terence is knowledgeable, professional and dedicated. The Bartlett administrative Team is exceptional.
Response from Bartlett Heating & Cooling:
Thank you, Joan, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience with Terence and our entire team. We pride ourselves on providing knowledgeable and dedicated service, and it’s wonderful to know that our efforts have made a positive impact. Your feedback about our administrative team is greatly appreciated as well. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Edgar, for this 5-star review of your Lennox furnace repair! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Lennox furnace repair! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jacob was excellent. Very professional and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Christopher, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Jacob provided you with excellent service and showcased his professionalism and knowledge. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jason was very thorough when inspecting our second floor furnace. He took pictures and explained to us existing problems. He presented 4 possible solutions and explained each one in detail. We were satisfied with our decision after all the information we were given.
Response from Bartlett Heating & Cooling:
Thank you, Patricia, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that you had a positive experience with Jason during your furnace inspection. It's great to know that he provided thorough explanations and helped you understand your options clearly. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance or have more questions in the future, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Chris was outstanding—highly professional, genuinely personable, and meticulous in derails
Response from Bartlett Heating & Cooling:
Thank you, Abdul-Hamid, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris made such a positive impact on your experience. We pride ourselves on providing outstanding service, and it’s great to know that his professionalism and attention to detail stood out to you. We appreciate your feedback and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Willie was on time, thorough, and professional!
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your Rheem unit repair! We're thrilled to hear that Willie provided you with timely and thorough service. Your trust means a lot to us, and we look forward to assisting you with any future HVAC needs! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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We’re vey pleased with Mitchell work and his very personable. He kept us informed thru the entire process. Very happy with his service. Please always send Mitchell back.
Response from Bartlett Heating & Cooling:
Thank you, Saul, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you were pleased with Mitchell's work and found him personable. Keeping our customers informed throughout the process is a top priority for us, and it's great to know that Mitchell delivered on that front. We appreciate your feedback and will certainly make a note to send Mitchell back for your future needs. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen is one of the nicest young men I have ever met. He was just so easy-going, has a very pleasant calm personality, and patiently explained all the intricacies of the heating system so I could understand what he did in servicing the system, and what would improve the equipment and the air I breathe. He didn’t rush the service snd was very conscientious in making sure all was done correctly. It was just a pleasure to work with him.
Response from Bartlett Heating & Cooling:
Thank you, Ms. Rubino-Cherry, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear about your positive experience with Stephen. His dedication to providing excellent service and ensuring that our customers fully understand the work being done is truly commendable. We pride ourselves on our team's thoroughness and conscientiousness, and it's great to know that this made your experience enjoyable. We appreciate your kind words and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Carrier unit maintenance! We truly appreciate your kind words about our multi-system maintenance service. It’s great to know that we met your expectations and provided you with satisfactory work. Your satisfaction is our primary goal, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! ??
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This is the second time Stephen has been my service technician. When I opened the door and saw that it was him I knew I was in good hands. Stephen is very professional and thorough in his job. In the future, if I need someone from Bartlett, I hope it is Stephen!
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Goodman unit repair! We're thrilled to hear that Stephen has made such a positive impression during both of your visits. Our team takes pride in providing excellent service, and it’s great to know that Stephen’s professionalism and thoroughness have made a difference for you. We appreciate your continued trust in us, and we’ll make sure to pass along your feedback to him. If you ever need our services again, we hope to have Stephen there for you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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HVAC heating maintenance on Trane and Rheem furnaces in Forest Hills Smyrna.
Blower motor bearings failed leaking bearing grease in the bottom of gas furnace.
Heat pump heating maintenance. No issues found at this time recommending blower wheel cleaning and uv light with odor control.
Providing no heat furnace service and HVAC preventative maintenance
Carrier gas furnace heating properly.
Installed 2 new Carrier High Efficiency Heatpump systems