Excellent Service

Carla from Smyrna, GA

First time meeting Bo, and found him to be very friendly and easy to talk to.

Excellent Service

Eileen from Smyrna, GA

Stephen Garcia is very professional and courteous.

Response from Bartlett Heating & Cooling:

Thank you, Eileen, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience with Stephen Garcia. Our team strives to provide professional and courteous service, and it’s wonderful to know that we met your expectations. We appreciate your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service

Sarah from Marietta, GA

Chris and Carter did a great job completing our job. They installed a zoning system, added returns, and moved registers from walls to floors.

Response from Bartlett Heating & Cooling:

Thank you, Sarah, for this 5-star review of your Trane unit repair! We're thrilled to hear that Chris and Carter provided great service and completed your zoning system installation to your satisfaction. We appreciate your feedback and hope you enjoy the improved comfort in your space! If you need anything else, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service!

Mackenzie from Atlanta, GA

Nick was early to start, communicated when he would be here and when he was finished. He helped set up the new thermostat. The house was clean, the new furnace was installed, the old taken away. The whole process was easy and convenient. And now we have a new furnace. Highly recommend.

Response from Bartlett Heating & Cooling:

Thank you, Mackenzie, For this 5-star review of your Carrier unit installation! We’re thrilled to hear that Nick provided you with excellent service from start to finish. It's great to know that the installation process was smooth and that you’re enjoying your new furnace. Your recommendation means a lot to us, and we truly appreciate your kind words. If you need anything else, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service !

Deedee from Marietta, GA

Stephen from Bartlett did a great job with our annual service on the furnaces. He was on time and very respectful of the home. He explained everything he did and answered all of our questions. We have used Bartlett for over 15 years and never had any complaints.

Response from Bartlett Heating & Cooling:

Thank you, Deedee, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Stephen provided excellent service during your annual furnace maintenance. It's great to know that his professionalism and attention to detail met your expectations. We appreciate your loyalty to Bartlett over the last 15 years, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Very knowledgeable. Mr. Garcia did an excellent job.

John Bridendall from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Mr. Garcia provided you with excellent service and demonstrated such knowledge. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always Fantastic!

David from Marietta, GA

Mitchell is rare service industry professional. Knowledgeable, solution oriented and of great character. Bartlett Heating and Air is fantastic!

Response from Bartlett Heating & Cooling:

Thank you, David, for this 5-star review of your Rheem furnace maintenance! We're thrilled to hear that Mitchell made such a positive impression. His dedication to providing knowledgeable and solution-oriented service truly reflects our commitment to excellence at Bartlett Heating and Air. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great service!

David from Marietta, GA

Zach was great. He was professional, efficient and on time.

Response from Bartlett Heating & Cooling:

Thank you, David, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Zach provided you with great service and was able to meet your expectations. We take pride in our team's professionalism and efficiency. If you need anything else in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service!

Nick from Acworth, GA

Response from Bartlett Heating & Cooling:

Thank you, Nick, for this 5-star review of your multi-system maintenance! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always Great Service

Lisa from Kennesaw, GA

I have used Bartlett Heating and Cooling for 14 years and I always receive great service. I appreciate the technicians care and assistance with my questions.

Response from Bartlett Heating & Cooling:

Thank you. Lisa, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you've been with us for 14 years and that our technicians have consistently provided the care and service you deserve. Your loyalty means a lot to us, and we're always here to help with any questions you may have. Looking forward to continuing to serve you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Professionalism at its finest

Alyssa from Marietta, GA

Stephen showed up early, was polite and knowledgeable. He was able to address the furnace issue and provide a follow up appointment to put a fix in the works. I appreciate him leaving me with a working furnace and information about what caused the issue.

Response from Bartlett Heating & Cooling:

Thank you, Alyssa, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Stephen was able to resolve your furnace issue promptly and professionally. It's our goal to provide excellent service, and we're glad he could leave you with a working furnace and helpful information. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

Warren from Smyrna, GA

Great work Bo ! I discussed my observations that the humidity was not as usual and that I could sense the dryness a few days ago . Bo quickly found the problem. I appreciate that he got straight to the root cause . Thanks !

Response from Bartlett Heating & Cooling:

Thank you, Warren, for this 5-star review of your AprilAire humidifier repair! We're thrilled to hear that Bo was able to quickly identify the issue with the humidity in your home. It's great to know that you appreciated his attention to detail and prompt service. If you have any more concerns or questions in the future, feel free to reach out. Thanks again for your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Job well done

Steve from Smyrna, GA

Brent did a great job on a complex full system installation. Everything works like a charm.

Response from Bartlett Heating & Cooling:

Thank you, Mostafa, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Brent did a great job on your installation and that everything is working perfectly. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Outstanding Service

Kerry from Smyrna, GA

Nick and his partner were great- on-time, both very courteous, very patient with my technology challenges, and did my install in half the quoted time .

Response from Bartlett Heating & Cooling:

Thank you, Kerry, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Nick and his partner provided outstanding service during your installation. We always strive to be punctual, courteous, and adaptable, so it’s wonderful to know that they were able to meet your needs and tackle any technology challenges along the way. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

awesome

Janice from Smyrna, GA

great job, have a lot of respect of what they do-great attitude

Response from Bartlett Heating & Cooling:

Thank you, Janice, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our team. Being friendly and professional is what we strive for, and it's great to know that it made an impact. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)