Great Company

Evelyn from Acworth, GA

Jason was a total professional and explained the work he was doing ahead of time. I have been with Bartlett for years and highly recommend this company.

Excellent service

Ann from Marietta, GA

Stephen was on time . Explained what he Was going to do . Afterwords, he recommended to go with a air cleaner inside unit for extra cleaning. Will do next visit . Very knowledgeable.(

Great service from Bartlett!

Marty from Atlanta, GA

Chris and his teammates were fantastic in replacing our air conditioner. They were super nice and courteous. Showed up on time. Walked us thru the process. And cleaned up great before leaving! Fantastic people and service. highly recommend Crus and Bartlett!

Response from Bartlett Heating & Cooling:

Thank you, Marty, for this 5-star review of the installation of your Carrier unit! We're thrilled to hear that Chris and the team provided you with fantastic service during your air conditioner replacement. It’s great to know that they were courteous, on time, and took the time to walk you through the process. We always strive for a clean and seamless experience for our customers. Your recommendation means a lot to us, and we truly appreciate your kind words! If you need any further assistance in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Joe from Marietta, GA

I really appreciated Gene's cheerful attitude, professionalism, and expertise!

Response from Bartlett Heating & Cooling:

Thank you, Joe, for this 5-star review of your Lennox unit maintenance! We’re thrilled to hear that Gene was able to provide you with excellent service. His cheerful attitude and professionalism are truly valued, and we’re glad his expertise made a positive impact on your experience. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Chad from Smyrna, GA

We moved into our new house last year so this was our first maintenance call. I was super excited to see Terence, he had also been the technician at our previous house and always did a great job. He did an awesome job today and explained everything really well. Looking forward to seeing him again!

Response from Bartlett Heating & Cooling:

Thank you, Chad, for this 5-star review of your Trane unit maintenance! We’re thrilled to hear that you had an excellent experience with Terence. It’s great to have familiar faces providing consistent, high-quality service. We're glad he could explain everything clearly for you. We look forward to seeing you again for your future maintenance needs! If there's anything else we can do for you, just let us know. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Bartlett saved the day

Greg from Smyrna, GA

Gene is a customer service machine! I would highly recommend Bartlett to anyone for all things HVAC.

Response from Bartlett Heating & Cooling:

Thank you, Greg, for this 5-star review of your Trane unit repair! We're thrilled to hear that Gene provided you with excellent service and that you had a positive experience with us. Your recommendation means a lot, and we're here for all your HVAC needs whenever you need us. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great expertise and communication!

Ginny from Atlanta, GA

Chris always does an amazing job communicating with us and maximizing the health of our system and house. We’re grateful for his expertise and excellent work!

Response from Bartlett Heating & Cooling:

Thank you, Ginny, for this 5-star review of the installation of your AprilAire dehumidifier! We're thrilled to hear that Chris has been able to communicate effectively and contribute to the health of your system and home. Your appreciation for his expertise means a lot to us. If you need anything else or have questions in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service!

Sarah from Marietta, GA

Stephen was really nice, polite, informative & answered all the questions that I had:

Response from Bartlett Heating & Cooling:

Thank you, Sarah, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Stephen provided you with great service and was able to address all your questions. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service

Eleanor from Acworth, GA

Response from Bartlett Heating & Cooling:

Thank you, Eleanor, for this review of your Carrier unit maintenance. We are so pleased to have been able to serve your HVAC system for the last 10 years. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent job

Mark from Dallas, GA

Great service, nice people, very knowledgeable.

Response from Bartlett Heating & Cooling:

Thank you, Mark, for this 5-star review of your Carrier unit maintenance! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our team. If you need anything else or have more questions in the future, don’t hesitate to reach out. We’re here to help! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service!

Justin from Atlanta, GA

Bo was very upfront about the process and consultative in his approach. He laid out my options and put the decision in my hands. Great guy!

Response from Bartlett Heating & Cooling:

Thank you, Justin, for this 5-star review of your cooling unit repair! We're thrilled to hear that Bo made your experience a positive one. Our goal is to provide clear communication and empower our clients with the information they need to make the best decisions. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Work

Jordan from Marietta, GA

Response from Bartlett Heating & Cooling:

Thank you, Jordan, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

Lisa from Marietta, GA

Mitchell was very polite and professional. He explained everything to me and was very thorough.

Response from Bartlett Heating & Cooling:

Thank you, Lisa, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Mitchell provided you with excellent service and took the time to explain everything thoroughly. We'll be sure to pass along your kind words to him. If you have any more questions or need assistance in the future, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent

Melissa from Smyrna, GA

Response from Bartlett Heating & Cooling:

Thank you, Melissa, for this 5-star review of your Carrier unit maintenance! We're glad to hear that you were satisfied with our maintenance service. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

I can highly recommend Chris

Cindy from Smyrna, GA

I appreciated Chris and his team with regard to the timeliness of showing up when expected, the text to let me know exactly when he’d be here, the respect he showed my home and myself. And according to my contractor, the work itself. Not related to Chris… I rated lower on the cost, as my contractor Implied the cost was more than expected, kind of by a lot. But that’s not on Chris, that’s the company. I’ve used the company for decades so it didn’t occur to me to shop the price. Maybe the pricing is market value.

Response from Bartlett Heating & Cooling:

Thank you, Cindy, for this 5-star review of your oven hood vent installation! We’re thrilled to hear that you appreciated their timeliness, communication, and the respect they showed for your home. It's always great to know that our team is meeting your expectations. We understand your concerns regarding the cost. We strive to offer quality service, and it’s important for us to ensure our customers feel they are getting good value. We appreciate your long-standing loyalty to our company, and your feedback is invaluable as we continually work to improve. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your recommendation! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)