Nick was early to start, communicated when he would be here and when he was finished. He helped set up the new thermostat. The house was clean, the new furnace was installed, the old taken away. The whole process was easy and convenient. And now we have a new furnace. Highly recommend.
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Stephen from Bartlett did a great job with our annual service on the furnaces. He was on time and very respectful of the home. He explained everything he did and answered all of our questions. We have used Bartlett for over 15 years and never had any complaints.
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Mitchell is rare service industry professional. Knowledgeable, solution oriented and of great character. Bartlett Heating and Air is fantastic!
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I have used Bartlett Heating and Cooling for 14 years and I always receive great service. I appreciate the technicians care and assistance with my questions.
Response from Bartlett Heating & Cooling:
Thank you. Lisa, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you've been with us for 14 years and that our technicians have consistently provided the care and service you deserve. Your loyalty means a lot to us, and we're always here to help with any questions you may have. Looking forward to continuing to serve you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen showed up early, was polite and knowledgeable. He was able to address the furnace issue and provide a follow up appointment to put a fix in the works. I appreciate him leaving me with a working furnace and information about what caused the issue.
Response from Bartlett Heating & Cooling:
Thank you, Alyssa, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Stephen was able to resolve your furnace issue promptly and professionally. It's our goal to provide excellent service, and we're glad he could leave you with a working furnace and helpful information. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great work Bo ! I discussed my observations that the humidity was not as usual and that I could sense the dryness a few days ago . Bo quickly found the problem. I appreciate that he got straight to the root cause . Thanks !
Response from Bartlett Heating & Cooling:
Thank you, Warren, for this 5-star review of your AprilAire humidifier repair! We're thrilled to hear that Bo was able to quickly identify the issue with the humidity in your home. It's great to know that you appreciated his attention to detail and prompt service. If you have any more concerns or questions in the future, feel free to reach out. Thanks again for your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Brent did a great job on a complex full system installation. Everything works like a charm.
Response from Bartlett Heating & Cooling:
Thank you, Mostafa, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Brent did a great job on your installation and that everything is working perfectly. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Nick and his partner were great- on-time, both very courteous, very patient with my technology challenges, and did my install in half the quoted time .
Response from Bartlett Heating & Cooling:
Thank you, Kerry, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Nick and his partner provided outstanding service during your installation. We always strive to be punctual, courteous, and adaptable, so it’s wonderful to know that they were able to meet your needs and tackle any technology challenges along the way. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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great job, have a lot of respect of what they do-great attitude
Response from Bartlett Heating & Cooling:
Thank you, Janice, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our team. Being friendly and professional is what we strive for, and it's great to know that it made an impact. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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great group of guys, friendly and professional
Response from Bartlett Heating & Cooling:
Thank you, Janice, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our team. Being friendly and professional is what we strive for, and it's great to know that it made an impact. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Evan was on time. Explained the issues. Made the necessary repairs. Cleaned up afterwards. Fair pricing. Very pleased.
Response from Bartlett Heating & Cooling:
Thank you, Joe, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Evan provided you with excellent service and made sure to explain everything clearly. It's great to know you were satisfied with the repairs and appreciated the cleanup. Your support means a lot to us, and we aim to keep delivering fair pricing and quality service. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Bo is the Best! He explained the operation and flow of my heating system and made necessary repairs to get it up and running well. He is trustworthy and demonstrates his expertise with excellent customer service!
Response from Bartlett Heating & Cooling:
Thank you, Carmilla, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Bo provided you with excellent service and took the time to explain everything about your heating system. It's great to know that his expertise and trustworthy nature made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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No heat service call found bad run capacitor on indoor blower motor replaced capacitor on site system is running properly at this time.
Replaced existing mechanical system. Replaced thermostat. Tested system in heat and cool. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
HVAC heating maintenance on Lennox furnace in Smyrna.
2 system heating maintenance no mechanical issue found.
Replaced inducer motor on amana system.
90% efficient gas furnace zoned for two floors heat maintenance with filters replaced.