Fall Service

Rick from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, Rick, for this wonderful review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience and found our service pleasant and professional. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service!

Carol from Marietta, GA

Mitchell is awesome!

Response from Bartlett Heating & Cooling:

Thank you, Carol, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had a great experience with Mitchell. We'll be sure to pass along your compliments. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Thorough and conscientious

Bill from Smyrna, GA

Terence serviced our home going into the winter season. He arrived on time and as always, professional in his approach.

Response from Bartlett Heating & Cooling:

Thank you, Bill, for this 5-star review of your Rheem furnace maintenance! We're glad to hear that Terence provided you with thorough and professional service as we prepare for the winter season. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Long Service Call

Steven from Marietta, GA

Donta was very friendly and answered all of my questions. I was a little surprised that it took 2.5 hours to check my two furnaces and change the filters. Typically, prior HVAC company spent around one hour to check both systems.

Response from Bartlett Heating & Cooling:

Thank you, Steven, for this wonderful review of your Lennox furnace maintenance! We're glad to hear that Donta was friendly and helpful during your service call. We strive to provide thorough inspections to ensure the best performance of your furnaces, which can sometimes take longer than expected. We appreciate your understanding and will certainly take your timing feedback into consideration for future visits. If you have any more questions or concerns, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Courteous, reliable service

Al from Smyrna, GA

Chris was very professional and they cleaned up well after installing the HVAC.

Response from Bartlett Heating & Cooling:

Thank you, Al, for this 5-star review of your Carrier unit installation! We're glad to hear that Chris provided you with courteous and professional service. We always strive to leave the job site clean and tidy after our installations. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent technician

Micah from Atlanta, GA

Polite, punctual, left it clean. Professional attitude. Wore booties I see the house. Thanks, Nick!

Response from Bartlett Heating & Cooling:

Thank you, Micah, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with Nick. We take pride in our team's professionalism and attention to detail, and it’s great to know that this was reflected during your service. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Victor from Marietta, GA

Response from Bartlett Heating & Cooling:

Thank you, Victor, for this 5-star review of your Carrier unit installation! We’re thrilled to hear you had an excellent experience with us again. Your satisfaction is our priority, and we look forward to serving you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service

Alyce from Kennesaw, GA

Jason was very professional and pointed out several improvements to my thermostat settings. I'm very appreciative of his attention to detail.

Response from Bartlett Heating & Cooling:

Thank you, Alyce, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear about your positive experience with Jason. He takes pride in his work, and it’s great to know that his attention to detail made a difference in your thermostat settings. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Terence did a great job!

Blake from Smyrna, GA

We had two issues with our units for Terence to look at and he was able to quickly resolve both issues! Very pleased with our service today!

Response from Bartlett Heating & Cooling:

Thank you, Blake, for this 5-star review of your furnace repair! We're thrilled to hear that Terence was able to resolve your issues quickly and that you're pleased with the service. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Tami from Marietta, GA

Gene is wonderful! Very thorough, professional and personable.

Response from Bartlett Heating & Cooling:

Thank you, Tami, for this 5-star review of your Trane unit maintenance! We're thrilled to hear you had an excellent experience. Gene truly is a gem, and we're glad his thoroughness and professionalism made a positive impression. We appreciate your feedback and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great service

Camila from Marietta, GA

Great service, punctual, knowledgeable, Respectful. He’s been servicing our home for the past year and a half. Always great service

Response from Bartlett Heating & Cooling:

Thank you, Camila, for this 5-star review of your Carrier unit maintenance! We truly appreciate your kind words and are thrilled to hear that you've had a positive experience with our service over the past year and a half. Our team strives to provide punctual, knowledgeable, and respectful service, and it’s great to know that we've met your expectations. We look forward to continuing to assist you with your home needs! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

CarolBeach from Smyrna, GA

Service from the office & technician continues to be excellent; notably, response time from business office and the expertise of our technician Bo.

Response from Bartlett Heating & Cooling:

Thank you, Carol, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you had an excellent experience with both our office staff and technician, Bo. We pride ourselves on our quick response times and expert service, and it's wonderful to know that we met your expectations. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service

Erin from Smyrna, GA

Response from Bartlett Heating & Cooling:

Thank you, Erin, for this 5-star review of your Carrier furnace maintenance! We’re thrilled to hear you had an excellent experience with us again. Your satisfaction is our priority, and we look forward to serving you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Exceptional

Renee from Marietta, GA

Terence and Bartlett Heating and Cooling have serviced our systems for the last 5 years. They have been exceptional in knowledge, professionalism and customer service. They’ve also earned our trust which isn’t easy to do. Highly recommend!

Response from Bartlett Heating & Cooling:

Thank you, Renee, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you have had such a positive experience with Terence and our team at Bartlett Heating and Cooling over the past five years. Providing exceptional service and earning your trust is what we strive for, and it’s wonderful to know we’ve achieved that with you. Your recommendation means a lot to us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always top service

Darcy from Marietta, GA

Mitchell has been my service provider for many years. He is professional, knowledgeable and reliable. I stick with Bartlett because I value his dedication and expertise.

Response from Bartlett Heating & Cooling:

Thank you, Darcy, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you've had such a positive experience with Mitchell. His professionalism and expertise truly make a difference, and we’re proud to have him on our team. We appreciate your loyalty to Bartlett and look forward to continuing to provide you with the top service you deserve! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)