Been a happy customer of Bartlett H&E for years and Nic helped continue supporting my enthusiasm to stick with ‘em.
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Very knowledgeable and explained exactly what I should do to maintain an efficient system.
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Jacob was so kind and he tried so hard to get the heat back on for us. Wonderful experience
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Terence is great! Awesome service! Friendly and professional. Thank you for all you do!!
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Jason is very detailed and thorough with his inspections. His knowledge of his trade and attention to detail confirms he takes pride in his work and company. He explained what he did and pointed out things to give us peace of mind as well as some things to consider to extend the life of our systems. Glad we are with Bartlett and Jason is there to take care of our HVAC needs!
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An electrical problem damaged our new zone heating system. Evan spent almost 8 hours troubleshooting, testing, waiting for parts, working with a Carrier rep on the phone to reprogram it and finally getting the three smart thermostats online. He stayed until 7:30 pm to make sure we had heat as the temp was going to 40° overnight. He was very positive and personable throughout and it was obvious he was on a mission to get it working — which he did! I was lucky he had the knowledge and drive to fix it.
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Brent and his team did an excellent job on our installation. I highly recommend him
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Willie was very courteous and made me aware of the problem and what was going to be done to solve the issue. I appreciated his timely work and technical advice.
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Zack was awesome, he was very thorough in his explanations and made some great recommendations after carefully understanding improvements we wanted to make
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Installed new ignitor during heat maintenance with filter replacement.
2 System Heating Maintenance. Where two impacted blower wheels were found.
Performed maintenance on Goodman furnace
HVaC heating maintenance on Carrier heat pumps and air handlers in Smyrna
New family maintenance plan customer completing first heat inspection and filter replacement.