Excellent Service

Stephen from Smyrna, GA

Stoves on time and very courteous.

Bo is WONDERFUL!

Clare from Smyrna, GA

Absolutely love Bartlett! They were able to fit me in same day when my AC went out. My technican, Bo, is absolutely wonderful, helpful, and a delight to be around.

Excellent Service!

Wendy from Atlanta, GA

Joshua arrived on time and he quickly and efficiently inspected the A/C system.

Response from Bartlett Heating & Cooling:

Thank you, Wendy, for this 5-star review of your Nordyne unit maintenance! We're thrilled to hear that Joshua provided you with excellent service and efficiently inspected your A/C system. Our team strives to arrive on time and deliver the best experience possible. If you need any further assistance, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

Ann from Smyrna, GA

Response from Bartlett Heating & Cooling:

Thank you, Ann, for this 5-star review of your Quarterly filter change! We're thrilled to hear that you found our service quick, easy, and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Great Service Visit!

Liz from Marietta, GA

Stephen was very punctual and thorough during his visit today!

Response from Bartlett Heating & Cooling:

Thank you, Liz, for this 5-star review of your Carrier cooling system maintenance! We're thrilled to hear that Stephen provided you with punctual and thorough service. We value your feedback and appreciate you taking the time to share your experience. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Fantastic!

Leslie from Marietta, GA

Everything was perfect. Bo was friendly and prompt, and saved us from melting even though I called at the last minute. Highly recommend.

Response from Bartlett Heating & Cooling:

Thank you, Leslie, for this 5-star review of your Gooodman cooling system repair! We're thrilled to hear that Bo was able to assist you promptly and make your experience enjoyable, even on short notice. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great

Dennis from Smyrna, GA

Terrence is always professional, efficient and polite. It’s a pleasure having him in our home

Response from Bartlett Heating & Cooling:

Thank you, Dennis, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Terrence was able to provide you with a professional and efficient service. It's always a pleasure to have him on our team, and your satisfaction means a lot to us. If you need anything in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always Great Service

Wes from Dallas, GA

Jason is always timely, professional, and provides exceptional service.

Response from Bartlett Heating & Cooling:

Thank you, Wes, for this 5-star review of your multi-system review! We’re thrilled to hear that Jason consistently provides you with timely and professional service. We appreciate your support and look forward to continuing to meet your needs in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

HVAC Replacement

Michele from Atlanta, GA

Chris did an excellent job explaining everything he was doing. I really appreciate all his help in getting all my thermostats set up on the Ecobee app!!!

Response from Bartlett Heating & Cooling:

Thank you, Michele, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris was able to provide you with excellent service and help you set up your thermostats on the Ecobee app. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Outstanding service.

John from Smyrna, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your Carrier unit repair! We're thrilled to hear that you found our service quick, easy, and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Good service

Joe from Smyrna, GA

Good service but expensive recommendations

Response from Bartlett Heating & Cooling:

Thank you, Joe, for this fantastic review! We're glad to hear that you enjoyed our service. We understand that pricing is an important factor, and we appreciate your thoughts on our recommendations. We’re always working to provide the best value for our customers. If you have any other suggestions or specific items you feel should be re-evaluated, we’d love to hear them. We hope to see you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great

Ronald from Powder Springs, GA

Great service. Joshua is very knowledgeable of his job.

Response from Bartlett Heating & Cooling:

Thank you, Ronald, for this 5-star review of your Amana unit maintenance! We're thrilled to hear that you had a great experience and that Joshua was able to assist you with his knowledge. We strive to provide excellent service, and feedback like yours really motivates our team. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Honest and Knowledgeable

June from Kennesaw, GA

I appreciate you honesty and expertise. Thanks for fixing my air conditioning system.

Response from Bartlett Heating & Cooling:

Thank you, June, for this 5-star review of your Trane unit repair! We’re glad to hear that you found our service honest and knowledgeable. It was our pleasure to help fix your air conditioning system. If you need any further assistance in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

The Best !!!!!!!

John from Smyrna, GA

Rony did a fantastic job getting here quickly to do an emergency call. He throughly checked things out, did some test and got my condenser pump working properly again. Price very reasonable. Very professional and will continue to use Bartlett and subscribe to their maintenance program. Top notch !!!!!

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your Trane unit repair! We're thrilled to hear that Rony was able to assist you promptly and effectively with your emergency call. It's great to know that the issue with your condenser pump was resolved to your satisfaction. We appreciate your kind words about our professionalism and that you’ve chosen to continue with our maintenance program. If you ever need anything else, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great techs

Octavio from Smyrna, GA

Getting the part, dealing with static in the line and follow up was painful. But the techs were great (Gene and Rony)

Response from Bartlett Heating & Cooling:

Thank you for your review and for your kind words about our techs, Gene and Rony. We're glad to hear that they provided you with great service! However, we’re sorry to learn that you faced difficulties with getting parts and the follow-up process. We understand how frustrating that can be, and your experience is important to us. We are continuously working to improve our processes, and your feedback will help us in that effort. If there's anything more you’d like to discuss or if you need further assistance, please don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)