Stephen arrived when he said he would so I appreciate his punctuality. He came in and was quick to diagnose the problem with the AC. He clearly explained the issue and what my options were. He made the repair quickly and had me back up and running. I appreciated his professionalism both in his appearance and his demeanor. I will be using Bartlett for all my HVAC needs because of this experience. Well done Stephen!
He went over everything in detail and provided good advice. Communicated with us for his ETA before arriving. Overall I’d rate five stars.
Stephen is a credit to your business. He is polite, knowledgeable and efficient. I hope he is the one who comes next time we need your services.
Bonus great. Extremely nice and knowledgeable young man. Thank you!
Terence arrived in about an hour of my call to Bartlett that my AC was not working. He was very professional, courteous and had the problem fixed within an hour.
Gene was absolutely amazing! He diagnosed all of the issues with our HVAC and repaired everything quickly and expertly. He was thorough, professional, and explained everything to us. Because of Gene’s advice, we decided to purchase annual service from Bartlett, and we hope to have Gene come back for all of our HVAC needs in the future. Great job!
Technician Gene Kelsey provided friendly, efficient, outstanding service, just as I have come to expect from all Bartlett technicians and associates during my long-term relationship with the company that has lasted over 30 years.
I greatly appreciated the customer service and technical expertise of Bo, and am glad to have discovered this new HVAC company. I hope Bo can return for all my service plan scheduled visits.
Chris arrived at the correct time. Chris was polite informative and installed the coil quickly. My AC is cooling better than ever. Thanks Chris and Bartlett HVAC . 98 degrees outside and 74 inside. This 80 year old man is very grateful for my now comfortable home!!!
Response from Bartlett Heating & Cooling:
Thank you, William, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris was able to help you and that your AC is working better than ever. It's great to know you're comfortable in your home, especially with the heat outside. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Chris did a great job with the install. He was friendly, efficient, and clearly knew what he was doing. He worked fast without rushing and paid attention to the details. He kept me updated throughout and made the whole process easy. Really solid experience start to finish.
Response from Bartlett Heating & Cooling:
Thank you, Caitlyn, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris provided you with a professional and efficient installation experience. His attention to detail and ability to keep you informed throughout the process are qualities we truly value in our team. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Very pleased with my service seem like a fine young man did what he said. He would do explain it clearly I was very pleased.
Response from Bartlett Heating & Cooling:
Thank you, Barry, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a positive experience with our service. It’s great to know that our team member was able to assist you efficiently and clearly. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Bo did an excellent job servicing my HVAC system!
Response from Bartlett Heating & Cooling:
Thank you, Sheila, for this feedback. We’re thrilled to hear that you had a great experience with Bo and that he was able to resolve the issue with your HVAC system. We'll be sure to pass your compliments along to him. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Carrier infinity heat pump, no communication, replaced control board to restore cooling operation.
Replaced existing mechanical system serving the upstairs son’s room. Installed safety switches. Replaced thermostat. Set gas pressures and charged air conditioner. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
Replaced existing mechanical system serving the upstairs son’s room. Installed safety switches. Replaced thermostat. Set gas pressures and charged air conditioner. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
HVAC water leak on Rheem air handler in Smyrna.
HVAC cooling maintenance on Carrier air conditioning and heat pump systems in Atlanta.
Installed new Carrier High Efficiency 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat Aprilaire media filter and all new ductwork
2 system AC maintenance with nest thermostats
410-A refrigerant charge with leak sealant added.