Jason is very detailed and thorough with his inspections. His knowledge of his trade and attention to detail confirms he takes pride in his work and company. He explained what he did and pointed out things to give us peace of mind as well as some things to consider to extend the life of our systems. Glad we are with Bartlett and Jason is there to take care of our HVAC needs!
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An electrical problem damaged our new zone heating system. Evan spent almost 8 hours troubleshooting, testing, waiting for parts, working with a Carrier rep on the phone to reprogram it and finally getting the three smart thermostats online. He stayed until 7:30 pm to make sure we had heat as the temp was going to 40° overnight. He was very positive and personable throughout and it was obvious he was on a mission to get it working — which he did! I was lucky he had the knowledge and drive to fix it.
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Brent and his team did an excellent job on our installation. I highly recommend him
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Willie was very courteous and made me aware of the problem and what was going to be done to solve the issue. I appreciated his timely work and technical advice.
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Zack was awesome, he was very thorough in his explanations and made some great recommendations after carefully understanding improvements we wanted to make
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Stephen has been coming to my house for the last year. He changes my filter n checks all the furnace connections in my crawl space. He also n locks things up when done n cleans up the area. He is an asset to your company! Always polite n professional !
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The price was better than other comparable quotes and service was excellent. The work was completed on time, as promised.
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Nicholas and his team did an outstanding job installing our new HVAC system. They were on time, professional, and worked efficiently from start to finish. Everything was explained clearly, the install was clean, and the system runs perfectly. Couldn’t ask for a better experience. Highly recommend!
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Blake did an excellent job of describing the work performed, including pictures of the finished product. The work area was thoroughly cleaned upon completion.
Response from Bartlett Heating & Cooling:
Thank you, Alan, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our service. Blake takes pride in providing clear communication and ensuring that the work area is spotless upon completion. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance or have any questions, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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The technicians were punctual, professional, and polite. They installed a complete system in our condo and understood the importance of covering the sprinkler heads during installation. When the job was complete, they did an excellent job cleaning up.
Response from Bartlett Heating & Cooling:
Thank you, Susann, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that our technicians provided you with punctual, professional, and polite service during your system installation. We always prioritize protecting your property, like covering the sprinkler heads, and we’re glad that our team’s attention to detail made a difference. It’s also great to know that they left the area clean after completing the job. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Service with this company has been great since I've started working with them. My appointment was canceled somehow but after I called they got a tech out to me right away! Jason is an excellent associate. Very thorough with his visits and suggesting things that should be done soon for my best interest without being pushy. Thank you!!
Response from Bartlett Heating & Cooling:
Thank you, Lia, for this 5-star review of your Goodman furnace maintenance! We're thrilled to hear that you had a positive experience with our service. It's great to know that Jason was able to assist you promptly and provide thorough recommendations without being pushy. We appreciate your feedback and look forward to continuing to serve you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Installed new Carrier High Efficiency 2stage variable speed 90%gas furnace Carrier 2stage condenser with Ecobee Wifi Thermostat and Aprilaire media filter and Aprilaire Dehumidifier
HVaC heating maintenance on Goodman furnaces in Marietta
Removed and replaced the existing gas furnace and installed new carrier infinity 80% afue 110,000 btu furnace
Thermostat and furnace control board replacement.
Water leaking into emergency drain pan found that the water panel for the humidifier clogged.
Replaced existing mechanical system. Sealed duct connections. Removed duct tape from return grill. It needs to stay off for system to function properly. Set gas pressures and charged air conditioner.
Replaced Carrier blower motor under full warranty in Smyrna
Heating Maintenance On Heat Pump System
Quarterly filter change on carrier systems
