Overall Experience
Quality
Price
Convenience
Brent was great. Very personable and professional. Thoroughly walked me through the entire installation from thermostats to air filters. We had 2 new units installed and the entire team was great. I work from mine and hardly knew anything was going on. They finished ahead of or right before the time they said they would. Highly recommend.
Overall Experience
Quality
Price
Convenience
Josh is excellent. He is extremely knowledgeable and explains his recommendations in terms that are understandable. He is also very personable and mannerly. His helper Willy was also great.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Terence did a great job serving our unit and was very thorough in explaining what additional service is needed including providing pictures.
Overall Experience
Quality
Price
Convenience
Thank you Cameron for your prompt arrival, the service and useful advice. Very much appreciated.
Overall Experience
Quality
Price
Convenience
Response from Bartlett Heating & Cooling:
Thank you, Rick, for this wonderful review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience and found our service pleasant and professional. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Mitchell is awesome!
Response from Bartlett Heating & Cooling:
Thank you, Carol, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had a great experience with Mitchell. We'll be sure to pass along your compliments. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Terence serviced our home going into the winter season. He arrived on time and as always, professional in his approach.
Response from Bartlett Heating & Cooling:
Thank you, Bill, for this 5-star review of your Rheem furnace maintenance! We're glad to hear that Terence provided you with thorough and professional service as we prepare for the winter season. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Donta was very friendly and answered all of my questions. I was a little surprised that it took 2.5 hours to check my two furnaces and change the filters. Typically, prior HVAC company spent around one hour to check both systems.
Response from Bartlett Heating & Cooling:
Thank you, Steven, for this wonderful review of your Lennox furnace maintenance! We're glad to hear that Donta was friendly and helpful during your service call. We strive to provide thorough inspections to ensure the best performance of your furnaces, which can sometimes take longer than expected. We appreciate your understanding and will certainly take your timing feedback into consideration for future visits. If you have any more questions or concerns, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Chris was very professional and they cleaned up well after installing the HVAC.
Response from Bartlett Heating & Cooling:
Thank you, Al, for this 5-star review of your Carrier unit installation! We're glad to hear that Chris provided you with courteous and professional service. We always strive to leave the job site clean and tidy after our installations. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Polite, punctual, left it clean. Professional attitude. Wore booties I see the house. Thanks, Nick!
Response from Bartlett Heating & Cooling:
Thank you, Micah, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with Nick. We take pride in our team's professionalism and attention to detail, and it’s great to know that this was reflected during your service. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Response from Bartlett Heating & Cooling:
Thank you, Victor, for this 5-star review of your Carrier unit installation! We’re thrilled to hear you had an excellent experience with us again. Your satisfaction is our priority, and we look forward to serving you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
Jason was very professional and pointed out several improvements to my thermostat settings. I'm very appreciative of his attention to detail.
Response from Bartlett Heating & Cooling:
Thank you, Alyce, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear about your positive experience with Jason. He takes pride in his work, and it’s great to know that his attention to detail made a difference in your thermostat settings. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
We had two issues with our units for Terence to look at and he was able to quickly resolve both issues! Very pleased with our service today!
Response from Bartlett Heating & Cooling:
Thank you, Blake, for this 5-star review of your furnace repair! We're thrilled to hear that Terence was able to resolve your issues quickly and that you're pleased with the service. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Overall Experience
Quality
Price
Convenience
HVAC heating maintenance on Carrier furnaces in Smyrna.
Providing no heat furnace service and HVAC preventative maintenance
Providing no heat furnace service and HVAC preventative maintenance
Providing no heat furnace service and HVAC preventative maintenance
Providing no heat furnace service and HVAC preventative maintenance
Providing no cooling AC repair and HVAC preventative maintenance
Providing no heat furnace service and HVAC preventative maintenance
Replaced 6 inch supply duct, Furnace switch and low voltage fuse