Terence is always prompt and considerate. He is patient and answers all my questions.
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Terence has been our service technician for years. He is always friendly and explains everything. We have been using Bartlett even longer and will continue to do so. They are an honest, locally owned company.
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Donta provided great service and a very thorough inspection during the scheduled winter check-up for the furnace units. If you’re not completely satisfied with your current HVAC service provider I highly recommend you use Bartlett. They are the best in customer service.
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They did a lot of work in one day - 2 gas furnace replacements and a central a/c replacement.
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Thank you Cameron, great job thank you for helpful tips and instruction.
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Willie called ahead of arrival and was early for the appointment. He completed the regular maintenance and addressed one vent that was not blowing out any heat. He repaired the duct and advised me of a plumbing issue. Polite, knowledgeable and Bartlett referred a plumber to address the other issue. I would recommend Willie and Bartlett to any one needing HVAC service.
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Happy you were able to move up appointment to occur within the service agreement period.
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Thomas was very nice, introduced himself. He arrived in the allotted time line.,Asked if we had any questions before he started the maintenance. After completing the check, explained a couple of options to increase efficiency and improve air quality. Again asked if we had any questions.
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Installed new Carrier High Efficiency gas furnace for main floor and High Efficiency gas furnace and condenser
Heating maintenance on 2 Ton water sourced heat air handler.
Gas furnace heat maintenance with filter replacement and component check.
HVAC heating maintenance on Lennox package unit in Forest Hills Smyrna.
Replaced existing mechanical system. Replaced supply and return plenums. Increased two return ducts. Replaced flue pipe through roof. Replaced thermostat with new Ecobee thermostat. Set gas pressures and tested air conditioner. System is working as needed. Repaired kink in copper refrigerant lines. Thank you for choosing Bartlett Heating and Cooling.
