On time and delivered what they promised.
Response from Bartlett Heating & Cooling:
Thank you, Jeff, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our service. Meeting our customers’ expectations is our top priority, and it's great to know we delivered on our promise. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Came to our home and very polite, efficient and explained what he did and what might be needed.
Response from Bartlett Heating & Cooling:
Thank you, Jack, for this 5-star review of your Carrier unit maintenance! We're glad to hear that our team was polite and efficient during the visit. It's important to us that our customers feel informed about the work being done, so we appreciate you mentioning that. If you need anything else in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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The furnace/AC install went smoothly and the team was very professional and considerate. A great group of guys. Thank you.
Response from Bartlett Heating & Cooling:
Thank you, Varoujean, for this 5-star review of your Carrier unit installation! We're thrilled to hear that the furnace and AC installation went smoothly and that our team made a great impression. We take pride in our professionalism and strive to provide a considerate experience for our customers. Your kind words mean a lot to us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Our technician Cameron was outstanding. Arrived on time, thorough in his explanations of work completed, and a pleasure to do business with. Highly recommend
Response from Bartlett Heating & Cooling:
Thank you, Sarah, for this 5-star review of your American standard unit repair! We're thrilled to hear that Cameron provided you with an excellent experience. Timeliness and clear communication are important to us, and we're glad he met those expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Cameron was a new to us technician that continued the long standing history of great providers. Friendly, thorough and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Sunny, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Cameron provided you with excellent service and upheld our tradition of quality care. We take pride in our team, and it's great to know that their friendly and knowledgeable approach made a positive impression. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great company! Fantastic staff!
Response from Bartlett Heating & Cooling:
Thank you, Mike, for this 5-star review of your Kenmore unit maintenance! We’re thrilled to hear that you had a fantastic experience with our team. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Terence as always treats our systems with care. Completes his work with a professional approach. Provides insight into things to be aware of moving forward. Truly the best heating and air professional we’ve ever had, and we’re thankful to have him!
Response from Bartlett Heating & Cooling:
Thank you, Alexander, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that Terence continues to provide you with exceptional service. His dedication and professionalism truly set him apart. We appreciate your trust in us and are grateful to have you as a valued customer. If there's anything more we can do for you, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Zach, for this 5-star review of your Lennox furnace maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jacob was awesome! He was on-call on Saturday and very friendly and quick to respond to my problem.
Response from Bartlett Heating & Cooling:
Thank you, Shawn, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Jacob was able to assist you so quickly and effectively. We pride ourselves on having a responsive team, and it's wonderful to know that he made a positive impression. If you need anything else in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Joe, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Willie did a great job during his visit. He was very efficient, communicated well, and knew the history of my systems to help me make decisions.
Response from Bartlett Heating & Cooling:
Thank you, Andrew, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that Willie provided excellent service and assisted you effectively. We take pride in our team’s knowledge and communication skills. If you need any further assistance, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great customer service! From start to finish the entire process was a great one. Every person I came in contact with was friendly and professional. Bartlett goes above and beyond! I recommend them highly!!
Response from Bartlett Heating & Cooling:
Thank you, Shawn, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had such a positive experience with our team. We take pride in providing excellent customer service, and it’s great to know our efforts made a difference for you. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Blake and the others were very nice. They were very accommodating and did a great job.
Response from Bartlett Heating & Cooling:
Thank you, Jen, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Blake and the team were able to provide you with excellent service. We strive to accommodate our customers and ensure they have a great experience. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Willie was prompt, courteous, professional and patient with me asking questions. Thank you!
Response from Bartlett Heating & Cooling:
Thank you, Donna, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Willie provided you with excellent service and took the time to answer all your questions. We strive to offer a professional and courteous experience, and it’s wonderful to know that we met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jacob came out on the weekend when our heat was not working. He quickly diagnosed and assessed the situation and got our HVAC back up and running in no time. Grateful for him and his help!
Response from Bartlett Heating & Cooling:
Thank you, Ashton, for this 5-star review of your Carrier thermostat repair! We're thrilled to hear that Jacob was able to assist you promptly and get your HVAC system back up and running. We truly appreciate your feedback and are glad you had a positive experience with our service. If you need any further assistance, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Thermostat blank found a wire connection touching metal and partially arch out and popped 3 amp fuse.
New ignitor installed in Carrier furnace during heat maintenance.
Three system heating maintenance found micro leak on main level system. We will come back to repair. One scheduled also found two capacitors for the basement level system supposed to be out of manufacturer specifications.