Excellent Service

Joe from Roswell, GA

Excellent Service!

Andrew from Atlanta, GA

Willie did a great job during his visit. He was very efficient, communicated well, and knew the history of my systems to help me make decisions.

Customer Service was the Best!!

Shawn from Mableton, GA

Great customer service! From start to finish the entire process was a great one. Every person I came in contact with was friendly and professional. Bartlett goes above and beyond! I recommend them highly!!

Excellent Service

Jen from Marietta, GA

Blake and the others were very nice. They were very accommodating and did a great job.

Excellent and professional

Donna from Smyrna, GA

Willie was prompt, courteous, professional and patient with me asking questions. Thank you!

Excellent service!

Ashton from Atlanta, GA

Jacob came out on the weekend when our heat was not working. He quickly diagnosed and assessed the situation and got our HVAC back up and running in no time. Grateful for him and his help!

Great service

Robert from Marietta, GA

Stephen has been to our house several times for regular maintenance. Today he was here for some duct repairs that needed to be taken care of. He always does a great job! I appreciate the phone call letting me know he's on his way.

Excellent service

Jan from Smyrna, GA

Service was great. Very respectful youn man. Enjoyed talking with him.

Wonderful, Prompt

Vicky from Atlanta, GA

Josh came to look at 3 problems and was wonderful dealing with them all. One he immediately fixed and the others he made recommendations for that will require a future visit. He was competent and helpful and just nice to work with. We are regular True customers as our water issues have arisen at least twice a year recently. They are always great!

Response from Bartlett Heating & Cooling:

Thank you, Vicky, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Josh was able to address your concerns promptly and effectively. It’s wonderful to know that you found him competent, helpful, and pleasant to work with. We appreciate your loyalty and value having you as a regular True customer. If there’s anything else we can assist you with or any further issues arise, please don’t hesitate to reach out. We look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always Excellent Service!!

Patty from Smyrna, GA

Terrance is top notch. He’s a great technician and always explains everything that is going on and what maintenance /repairs are needed and maybe needed in the future. He knows our systems and is always polite. We trust him and his recommendations!

Response from Bartlett Heating & Cooling:

Thank you, Patty, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that Terrance has provided you with top-notch service. It’s great to know that he takes the time to explain everything and that you trust his recommendations. We truly appreciate your feedback and look forward to continuing to serve you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

JoLynn from Marietta, GA

Gene is great!!!!

Response from Bartlett Heating & Cooling:

Thank you, JoLynn, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had an excellent experience with Gene. We’ll make sure to pass along your compliments to him. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Cliff from Smyrna, GA

Terence M. is a five star tech all around!

Response from Bartlett Heating & Cooling:

Thank you, Cliff, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had an excellent experience and that Terence M. was able to assist you. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Small family business - great service

Sara from Marietta, GA

Zach came out to address an installation issue the next day. Thanks Zach. I like that the techs calll ahead to say they’re on the way.

Response from Bartlett Heating & Cooling:

Thank you, Sara, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Zach was able to assist you with the installation issue promptly. We always strive to provide great service, and it’s wonderful to know that our communication made a positive impact. If you need anything else or have further questions, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Found my new heating and air company

Donald from Marietta, GA

We have had multiple heating and air companies over the years. Have had bad experiences with most of them. Had our basement unit stop heating and called Bartlett heating and air as a friend recommended them. Zach came out and figured out the problem really fast. Love that he talked through the issue and fixed it right away.

Response from Bartlett Heating & Cooling:

Thank you, Donald, for this 5-star review of your Carrier unit repair! We’re thrilled to hear that you had a positive experience with Zach and that he was able to quickly diagnose and fix your heating issue. We strive to provide excellent service and clear communication, and we’re glad that we could help you. If you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Value

Richard from Smyrna, GA

My AC/Furnace were original to when my home was built 20 years ago. I decided to replace prior to them failing. Bartlett gave me the best price and were able to install both upstairs and downstairs systems in the same day! They arrived on time and finished earlier than expected. Very happy with Brent and his team

Response from Bartlett Heating & Cooling:

Thank you, Richard, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a positive experience with our team at Bartlett. It’s great to know that Brent and the crew were able to meet your needs efficiently while providing you with the best price. We appreciate you choosing us for your AC and furnace replacement and are glad you’re satisfied with the results. If you need anything else in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)