Russ did great job diagnosing problem, explaining it and fixing it. Appreciate quick appointment time. Called in the morning and were here same afternoon. Can't beat that.
Response from Bassett Services Inc:
Hi Joe, thank you for taking the time to recognize Russ and all his hard work. I'll make sure to tell him how much you appreciate his quick and efficient service. Thank you for choosing Bassett and letting us know you're a happy customer.
We have older HVAC that Bassett keeps in good condition. We are on a fixed income and find Bassett very affordable. The Technicians are very professional and Ray was no exception.
Professional technicians. On time and thorough.
As always, the tech was on time. We love having Ray come out. He is very knowledgeable, friendly, and is great at explaining issues or areas of concern and putting it into layman’s term to help us understand better. Couldn’t ask for better service.
Always a good experience with Basset!!
Excellent service. Michael did a thorough job and answered all my wife's and my questions.
The technician was punctual and she provided excellent service.
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