Russ did great job diagnosing problem, explaining it and fixing it. Appreciate quick appointment time. Called in the morning and were here same afternoon. Can't beat that.
Response from Bassett Services Inc:
Hi Joe, thank you for taking the time to recognize Russ and all his hard work. I'll make sure to tell him how much you appreciate his quick and efficient service. Thank you for choosing Bassett and letting us know you're a happy customer.