this should have been done when unit was serviced filter was replaced on humidifier but was left unplugged so it was not working when he left and was not tested Joe was not very happy that you had to come out again to fix something that should have been working we have been having a lot of problems that seam to take more then one trip and he is not happy also humidistat was left all the way up and every window in the house was wet .But your tecks are very polite