Shane was my service guy today and he was on time, very nice, professional, and got the job done with a very honest diagnosis. My sister and I will definitely be calling Bay Area again for our future needs. Thanks so much Shane!!
We always use bay area a/c.great company.
Very good experience
We have used Bay Area since building our house in 2004 and would never consider any other HVAC Company. Steve Fitzgerald has provided all of our service needs and we have full confidence in him. A true professional and kind gentleman.
Keith was great he knows what he is doing. Thanks
Steve is a great service technician. Very professional.
Tech did a great job fixed Clogged AC drain in Less then 5 minutes Thanks again Bay Area Ac
The tech came quickly and was very professional. When I described the problem he knew what to do and addressed the problem.
The service tech, Mike Barry, was on time and fixed the problem right away. More importantly, he took the time to make sure the condensation line was draining properly. It was not, so he did not leave until it was fixed roght, and then checked back with me the next morning to make sure it was properly working. Outstanding! Thank you.
Shane arrived within the time specified & changed the filter quickly.
The two technicians that came today were friendly & professional. We have a concern that we needed this repair when the entire system was installed less than a year ago. Also, at that time a new air filter was not installed than nor in Feb when the previous one should have been changed, according to the information gathered by the technicians. We’ve always used Bay Area, but these last two incidents are making us rethink if we should engage a new company.
I always ask for Steve because of his skill, expertise, professionalism, and friendliness. Steve takes time to answer questions. He treats people with compassion. I believe he truly cares about his customers and about providing the best possible service. Hang on to him. He is a real asset to your company!!
I would highly recommend
Performed preventative maintenance and cleaning. Checked all electrical connections and components. Checked refrigeration operations and pressures. Checked heat controls and operations. Cleaned indoor and outdoor coils. Cleared condensate drain and treated pan. Found no issues during this visit. System is in good operating condition at this time.
System operating and functioing properly at this time.
Installed the WiFi Infinity thermostat, checked operations.
The customer said that technician already been here and system is working now.
Thermostat in auto mode had heat push down too cold. Made temporary repair so customer could toggle between heat and cool. Set up thermostat for 73 heat 78 cool. 28 degree Delta in Heating
cool button broken set up on auto but Mr understands how to operate. Quoted non programmable thermostat and rewire Infinity system to operate as2 speed.
Customer did not answer left message.
Performed preventive maintenance. System is operating properly at this time.
Customer advised that there was water on concrete floor of garage near end of return box. Examined under vertical drain pan for cracks and moisture none found in return box or in pain. Homeowner did previously flushed drain line in pan. We flushed system let run and is draining at this time. Did find that float switch was sticky and had some moisture in Reservoir. Replaced float switch with new. Advise homeowner to call us the situation occurs again
Performed the annual check up, all modes work promptly at this time.
Found tripped 3 amp breaker. Replaced fuse and restored power. Checked system out and found no discrepancies.
Found and cleaned up the clogged drain, checked operations.
Check operation of unit. Found unit low on refrigerant and performed leak search to find leak in indoor evaporator coil. Explained situation to customer. Customer did not want to take action at this time period.
Found bad blower motor replace motor unit working properly at this time