Overall, very satisfied (5 star) Confident in technician, his knowledge along with professional approach, diagnostic advice, and recommended direction to resolve our AC concerns! Thank you for a pleasant experience!
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Technician was very pleasant to deal with, was knowledgeable and speedy in the repair of my heater. I called mid morning and Pam had someone here with in an hour, she too was a pleasure to deal with. Company is great, have dealt with them for years. Thanks to the whole team.
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Very knowledgeable techs. Never try to upswell or rip you off. Clean, dependable, and always friendly.
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I felt very comfortable with him as a serviceman. Look forward for him to solve my ac problem. Was on time for appointment. Built my confidence in repair personnel.
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Overall Experience
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Jeff conducted a very thorough review of the present condition of my heating/cooling system. I received a tune up summary that listed the services performed and actual data point readings of the system performance.
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Tech here within the time frame given to me...courteous and polite and described to me what he was doing to check out the AC unit.
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Gave customer quote on new Carrier 14 SEER heat pump system.
Client very upset with install, lots of details were not corrected, line set cover not aligned, refrigerant line not secured, conderser not aligned, wires not in conduit, refrigerant line pushing the air handle, line set cover too close to light fixtures, high voltage conduit are criss-cross with the refrigerant lines ,client not happy with install sedn information and concerns to proper channels
Client very upset with install, lots of details were not corrected, line set cover not aligned, refrigerant line not secured, conderser not aligned, wires not in conduit, refrigerant line pushing the air handle, line set cover too close to light fixtures, high voltage conduit are criss-cross with the refrigerant lines ,client not happy with install sedn information and concerns to proper channels
Possible last company forgot to put fan mounting screws in unit causing condenser fan to move and ripped off third blade to fan need quote on fan blade unit has universal condenser fan motor 1/21/2021 installed new condenser fan blade condenser fan motor was good cycled tested unit running at this time
Evacuated line set and evapoeator down to 400 microns. Released charge from outdoor unit and started system. Took readings and recorded. System is running properly at this time.
ordering damper motor / 1-21-21/ 429, replaced damper motor & 2 fusible links, checked operation M847DZONE DAMPER MOTOR
System maintenance on heatpump system. Replaced FILCAB filter and two UV bulbs
System maintenance on heatpump system. Replaced FILCAB filter and two UV bulbs
Found indoor blower module had failed. Replaced with new Evergreen replacement blower module. Unit operating normally at this time set thermostat for 70° for heat
Found thermostat configured for gas furnace instead of heat pump. Cust said has not touched thermostat. Reset configuration for correct equipment and then cycled power. Thermostat will not retain settings. Need replacement thermostat.
Low voltage short at OD unit. Repair wire and test. System operating at this time.
need 10' ladder for AHU Annual maintenance & changed customer provided filter
