this is why we installed by bay area
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Robert took the time to explain how to best use the new system and options based on our needs. Took the time to make sure we understood all the functions. An outstanding representative for Bay AC
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Mike was very professional .. sure didn’t mess around. My problem was with a thermostat that was here when I moved in. It was extremely complicated for me to use with preset settings coded in it already and about 11 different buttons with choices to figure it out. So with having 2 AC units I dealt with One side of my house that would be so hot and yet the other side too cool. My Frustration level rose every time I tried to change just the temp. setting. Mike has it set now where it will operate the whole house at one even temperature. I have heard and read such positive feedback about this company and also the fact my neighbor recommended them. Therefore, I didn’t feel the need to contact anyone else ! Very very pleased with Mike - his work and his explanation of my units for me to understand !! Job well done and another satisfied customer !!
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Very good at explaining options. Not pushing for higher cost unites when not needed. Able to replace unit in two days. Took time to explain everything.
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Mike Barry was great, he came and introduced himself to me and got right to work. He answered some questions for me, and taught me how to better maintain my system so that I can keep my new equipment functioning, and looking like new equipment for years to come. Thank u
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My wife and I found our representative for the AC to be informative Pleasant and easy to understand
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Checked system unit is cooling and heating at this time
Checked operation of unit, found bad capacitor, replaced capacitor, unit is running normally at this time.
Checked operation of unit, cleaned unit, unit is running normally at this time.
Left customer an estimate for media filter on FB air handler cabinet. We'll need to inspect Unit To ensure it can be installed But can be done at the same time as installation. No email
Found numerous problems with unit unit was low on refrigerant unit is 16 years old Advised homeowner left estimate for new systems will call us with a decision about a new system
Checked operation of unit, found uv bulb and ballast bad, customer opted to order themselves. Unit is running normally at this time.
Checked operation of unit, found that hard start kit was keeping compressor on while cap was bad. Replaced capacitor. Unit is running normally at this time. Will need outdoor Stat wire in near future, quoted 240$.
Condenser fine its on concrete pad with a little tilt away for home.check up complete flushed cleaned drain pan and line added dawn cycled tested unit running at this time
Found evaporator coil frozen solid will will return tomorrow to check system unit is 15 years old 10 years old and are 22 system stum left estimate for new systems
Set up Wi-Fi and controller for Homeowner. Explain all options of thermostat and operation of system
Realtor wanted new stat installed ordered thermostat we were out here in January Technician told homeowner they needed a thermostat no charge per day off for today
16' ceiling unable to get in attic will require taller ladder 10 to 12' ladder as stated in notes. Also schedule a.m. only. System low on charge adjust 1# and discovered suction accumulator leaking. Second unit charged on this invoice. Schedule repair with cleaning if Mr decides 2/28/22 Customer cancelled tune up. Buying new system.
