Definitely knows what he’s doing. Bay Area is fortunate to have him.
Steve is a very knowledgeable technician, fast efficient and great service. He did what he could to get an old dinosaur running.
Tech person was pleasant and very informative.
He is an asset to Bay Area ....promotes good customer service
Great technician with outstanding personality.
Stephen is a superb tech. He explains things he’s checking on and cleaning. Wouldn’t have anybody else
Shane always does a great job
Steve Fitzgerald responded within hours Bay Area guys always respond quickly to any HVAC concerns
Sent info to part for quote
Concern was with fan running all the time with control in Auto and not fan on fan has now stopped running continuously customer will call back if problems continue
Mastic stuck to door removed mastic door opens and closes
Shorted run capacitor, replace with new. 15KW HEATER,ONLY 5KW WORKING,CUSTOMER DIDN'T WANT TO PUT ANYMORE MONEY INTO PARTS
Checked operation of unit, heat strips would not come on. Traced problem to Honeywell thermostat not being set up correctly for a straight cool unit. Unit is running normally at this time.
Low voltage fuse blown checked for shorts found no shorts installed new fuse cycled tested unit running at this time labor,part warranty
Checked operation of unit, cleaned unit, unit is running normally at this time.
Check up complete upon arrival turn system on sound blower motor not working replace blower motor sold homeowner silver contract maintenance done on this contract
Drain backed up at air handler, flushed and treated drain. Condenser running without call no power to defrost board. Replace contactor and repair low voltage wire. Condenser disconnect broken replaced for safety. System very old customer considering replacement
Carrier warranty leak repair and charge System runs shuts off on pressure switch discovered leak at liquid line Schrader core. Caps were present but not installed. Remove fence to access, pump down system and repair. Adjust refrigerant accordingly. Noticed fan motor starting slowly checked weak dual capacitor 6.8/7.5
Customer concerns with high humidity. Discovered fan running without call to dehumidify or 24 volts to G. Customer will go through home warranty to repair. Test charge and drain. Operates and flows normal Left quote for new infinity.
Checked operation of unit, cleaned unit, unit is running normally at this time. Customer did not want uv bulbs at this time.
Found the condenser low voltage wires was hooked up to the stat cable outside of the electrical compartment. Rewired it back to the electrical compartment. Also repaired the insulation on the one supply 12" flexduct in the attic as customer requested.
Return trip from unit being iced up. Ran system in cooling and heating unit is correctly charged. Check static across coil .14. Possible dirty filter or erroneous blockage in refrigerant system.
Helped customer on thermostat updates over the phone. Customer was able to update Wi-Fi thermostat, 2 mo old.