Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Guys were great explained everything great job runs great.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Matthew was quick and efficient. He came out first thing in the morning. Repair was quick. He seemed very knowledgeable about his profession. Thank you for fixing our AC Matthew!
Overall Experience
Quality
Price
Convenience
I've dealt with your company for years and your service today was excellent as always
Overall Experience
Quality
Price
Convenience
Responded immediately to our call Saturday morning and was there by ! and completed shortly after.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Call customer back to schedule cleaning. Nothing wrong with system other company fix system.
Explained defrost cycle. System operating normal.
Reset breaker system running normally at this time instruct customer customer wants to wait until New Year to purchase system he will call us when he is ready
Customer called due to heat not operating correctly found system with defective thermostat replaced warranty thermostat checked operations in heating all ok. System operating correctly at this time.
Reset breaker in od disconnect check amp draws to be normal and connection to be tight.
Custer had no heat unit is a straight cool thermostat set for heat pump. Set thermostat for straight cool heat operating correctly at this time.
Checked overheat found trip breaker reset breaker tested good instruct customer only has a 5kw heater in it.
wires going to heat strip were melted. Cleaned wires and secured correctly. Heating at 41 amps. Bill customer
Contract tune up complete cleaned both indoor and outdoor coils checked system operations in heating and cooling all ok. Cleared drain flushed with dawn and water verified system draining on its own added condensate tablets to drain pan. System operating and draining correctly at this time.
FOUND UNIT LOW ON REFRIGERANT AND BAD RUN CAPACITOR. GOT UNIT RUNNING. CUSTOMER BOUGHT NEW EQUIPMENT. TOOK DEPOSIT OF $500 OF REPLACEMENT. BALANCE WILL BE DUE IF INSTALL CANCELED.
FOUND UNIT COMPLETELY OUT OF REFRIGERANT. STATIC CHARGE WITH NITROGEN. FOUND LEAK AT SUCTION LINE WHERE ROOFING NAIL PENETRATED COPPER LINE. REPAIRED LEAK . VACCUMED TO 410 MICRONS. RECHARGED WITH NEW R410. UNIT IS COOLING NORMALLY AT THIS TIME.
Found indoor blower run capacitor blown. Replaced with new 10 microfarad run capacitor. System is cooling normally at this time
Air-conditioning and heat strips on at the same time, found that the thermostat wire has been chewed up by some kind of animal, bare wires touching, disconnected the white wire so at this time only the AC will run, there is a possibility that has the wire deteriorates the AC could run and never shut off if that were to happen turn off the breaker to the machine, Will need a new thermostat wire customer has a home warranty service that is going to come out and repair it, Thank You