Arrived on time Professional and courteous I'm very happy with the service and the cost.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very impressed with installation crew, especially Malcolm in all respects. I was dreading the install but it turned out to be a piece of cake. Malcolm and Robert did a great job!
Overall Experience
Quality
Price
Convenience
We’ve had BayArea since we purchased our home over 9 years ago. They have always provided prompt service and the technician always explains how to keep the system running optimally. Highly recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Explained everything and inspected all components.
Overall Experience
Quality
Price
Convenience
I'm a repeat customer of Bay Area Air Conditioning. They have "rescued" me twice when my unit went out in different years in the middle of the summer, and recently, when the unit failed on a Sunday afternoon. I was called by a technician within 30 minutes of logging the issue and the problem was fixed an hour after that. The person they sent was very knowledgable and professional. I couldn't be happier! I'd highly recommend this company.
Overall Experience
Quality
Price
Convenience
Great tech. Called for emergency service and tech arrived in 30 minutes. Very thorough and informative.
Overall Experience
Quality
Price
Convenience
Customer called due to system not functioning properly found system going off on the float switch due to clogged drain line. Cleared drain flushed with dawn and water verified system draining on its own added condensate tablets to drain pan. Checked system operations in cooling all ok system operating and draining correctly at this time.
Change line set. 1 stage compressor. I speed fan
Change line set. 1 stage compressor. I speed fan
Tune up complete cleaned both indoor and outdoor coils checked system operations in cooling all ok. Cleared drain flushed with dawn and water verified system draining on its own added condensate tablets to drain pan. System operating and draining correctly at this time.
Covers checkup, any diagnostic fees, 7 AM to 7 PM 7days a week and 30% off any repairs.
Customer called due to infinity controller zone button broken. System has infinity zoning and the only thermostat that can function with infinity zoning is new infinity controller. Quoting customer for new controller customer unable to control zone 2 without controller. System operating and draining correctly at this time.
Customer said unit has been working and will contact bay area again if something else happens to system.
Install defrost board as quoted PO10410 $357, UNIT RUNNING AT PRESENT TIME "RAINING "
Customer called due to system not operating found system not operating due to clogged drain.
Customer called due to water leaking from HRU. HRU has been disconnected already from air conditioning. Verified valves from hot water heater where closed. Instructed customer to contact a plumber due to valves no longer holding and need to be removed.
FOUND INDOOR BLOWER MODULE BAD. INSTALLED TEMP MODULE CUSTOMER BOUGHT SILVER CONTRACT AND PRE PAID REPARCLABOR.
Found indoor blower module bad. Installed temporary blower module unit under part warranty. Office will call to schedule to install correct. All right call me
Includes today's diagnostic fee and labor to flush and treat drain line. Also includes 1 year silver membership which includes guaranteed service from 7 a.m. till 7 p.m. 365 days a year. One maintenance a year. And 30% off all future parts and labor. CUSTOMER BOUGHT SILVER MEMBERSHIP.