They usually came when they made an appointment. There was a delay of one day for installation because of a breakdown of communication on their part. The cost was about the same as the last one I had installed. The service men were very pleasant even though they had to work in the heat and install it in a closet.
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Very dissatisfied with the service. They come out -- nothing gets done.
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Stephen provided great service! He was knowledgeable, thorough, helpful and very personable. I definitely want Stephen on any future service calls to my home. He is an asset to your company! 👍
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We were more than pleased with the service we received from Dave Taylor and Bay Area. The repair was made quickly and at a reasonable price. We would definitely recommend Bay Area to others.
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Dale was very thorough, timely, and courteous. We are very pleased and will continue being a customer of Bay Area.
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Your serviceman was extremely polite, helpful and very thorough!
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No cool on a 3 ton rheem heat pump ac pkg unit
System off on float switch unclog drain instruct customer
Customer called due to system not operating found system not operating due to failed indoor fan module on low speed. Rewired to high speed turn fan into the on position instructed customer to leave fan in the on position intomwe can return with new module. Also instructed customer to leave system off for a couple hour to allow evaporater coil to defrost system was running all night with no blower. Returned and replaced indoor fan module checked system operations in cooling all ok system operating and draining correctly at this time.
Cleaned drain the on both minisplits
Customer called due to system not operating when I arrived systems thermostat was set for cooling but unit was not coming on. Found system to have a blown 5 amp fuse. Replaced fuse tried starting system up unit would come on but condenser would shut off then try to start again this happened multiple times before blowing 5 amp fuse again. Bypassed thermostat and tried starting system again with new fuse system immediately had blown fuse. Disconnected contactor at condenser and replaced fuse again started system back up system started fine and did not blow fuse. Replaced contactor and wired thermostat back up systems condenser fan motor would continue to run due to defective condenser defrost board bypassed fan from board. Started system up in cooling checked system operations all ok. System is operating correctly at this time. Recommend system replacement over major Repairs due to age and condition. System has a defective defrost board brought to customers attention. Recommend maintenan
Got pictures for 475 to quote contract. Need to print so I can put in order for him.
Service call completed, fix and sealed package duct work , tested equipment, all system vital are good at this time
Service call completed, fix and sealed package duct work , tested equipment, all system vital are good at this time
Cleaned drain line. Recommend coming back to do thorough cleaning of both commercial air handlers. Bill customer
Doug dawson having pan made for unit. He will schedule job
3 head mini split. Low charge causing upstairs to ice and cut out.
Customer is unhappy and has concerns on location of package unit and performance we'll get together with construction manager address the problem and concerns
Checked operation of unit, found that someone attempted a ductwork job and left an uninsulated pipe in return plenum. Unit will need to have return sealed.
Checked operation of unit, found that contactor contacts were wore and had a misfire. Replaced contactor. Unit is running normally at this time.
Checked operation of unit, found ductwork eaten by animals, ductwork will need to be replaced, ductwork may be salvageable.