They usually came when they made an appointment. There was a delay of one day for installation because of a breakdown of communication on their part. The cost was about the same as the last one I had installed. The service men were very pleasant even though they had to work in the heat and install it in a closet.
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Very dissatisfied with the service. They come out -- nothing gets done.
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Stephen provided great service! He was knowledgeable, thorough, helpful and very personable. I definitely want Stephen on any future service calls to my home. He is an asset to your company! 👍
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We were more than pleased with the service we received from Dave Taylor and Bay Area. The repair was made quickly and at a reasonable price. We would definitely recommend Bay Area to others.
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Dale was very thorough, timely, and courteous. We are very pleased and will continue being a customer of Bay Area.
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Your serviceman was extremely polite, helpful and very thorough!
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Compressor and outdoor fan not coming on, Found points on the contactor burned and pitted, Not sending high voltage to them. Replaced the Contactor, Checked System, System is a 2003 3.5 ton , In fair condition, Cooling at this time. Thank You
Found breaker tripped again. Double checked all connections all high voltage wiring connections are extremely tight did notice one loose lug in outdoor disconnect. Was able to manipulate receiver end of Disconnect pull to tighten and make better connection. Inform customer if breaker Trips Again to please call the office
Found indoor breaker tripped again. Double check all connections system is operating fine at this time. Will have office send me back out at beginning of week to re-check unit
Customer stated that indoor breaker Head trip was able to reset and get unit running found outdoor disconnect wires very loose possible causing breaker to overheat and trip. Ran and check the unit compressor had slightly high amp draw. Replaced with new dual run capacitor due to compressor side of capacitor reading 36 microfarads rated at 45. Customers under carrier parts and labor warranty. Unit is operating normally at this time
Customer called due to burning smell found system to have a bad 4L530 belt. Used spare belt checked system operations in cooling all ok. Ordering more belts system operating and draining correctly at this time. Verified heat was not running in cooling also amped out indoor fan motor all ok. Did not find anything else wrong with system at this time.
Condenser fan motor over amps due to failed capacitor. Replaced capacitor. Bill customer.
INCLUDES DIAGNOSIS CHARGE AND PART. REPLACED BAD DISCONNECT
No cool on a 3 ton rheem heat pump ac pkg unit
System off on float switch unclog drain instruct customer
Customer called due to system not operating found system not operating due to failed indoor fan module on low speed. Rewired to high speed turn fan into the on position instructed customer to leave fan in the on position intomwe can return with new module. Also instructed customer to leave system off for a couple hour to allow evaporater coil to defrost system was running all night with no blower. Returned and replaced indoor fan module checked system operations in cooling all ok system operating and draining correctly at this time.
Cleaned drain the on both minisplits
Customer called due to system not operating when I arrived systems thermostat was set for cooling but unit was not coming on. Found system to have a blown 5 amp fuse. Replaced fuse tried starting system up unit would come on but condenser would shut off then try to start again this happened multiple times before blowing 5 amp fuse again. Bypassed thermostat and tried starting system again with new fuse system immediately had blown fuse. Disconnected contactor at condenser and replaced fuse again started system back up system started fine and did not blow fuse. Replaced contactor and wired thermostat back up systems condenser fan motor would continue to run due to defective condenser defrost board bypassed fan from board. Started system up in cooling checked system operations all ok. System is operating correctly at this time. Recommend system replacement over major Repairs due to age and condition. System has a defective defrost board brought to customers attention. Recommend maintenan
Got pictures for 475 to quote contract. Need to print so I can put in order for him.
Service call completed, fix and sealed package duct work , tested equipment, all system vital are good at this time
Service call completed, fix and sealed package duct work , tested equipment, all system vital are good at this time