Dave considerately called 20 minutes before his ETA, and even arrived a tad early. He was very efficient, explained everything he was doing, and provided background information. Best of all, the AC was quickly working again! WooHoo!
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The technician, Matthew Johnson, is pleasant and professional. The service was a good value…technician was here for quite some time and filled me in on what he did. I’m very satisfied.
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We were pleased with the professional way Jose serviced our air conditioner. He was pleasant and mannerly.
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The service representative was prompt, mannerly, and thorough. The price was reasonable.
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They usually came when they made an appointment. There was a delay of one day for installation because of a breakdown of communication on their part. The cost was about the same as the last one I had installed. The service men were very pleasant even though they had to work in the heat and install it in a closet.
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Very dissatisfied with the service. They come out -- nothing gets done.
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Stephen provided great service! He was knowledgeable, thorough, helpful and very personable. I definitely want Stephen on any future service calls to my home. He is an asset to your company! 👍
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We were more than pleased with the service we received from Dave Taylor and Bay Area. The repair was made quickly and at a reasonable price. We would definitely recommend Bay Area to others.
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Dale was very thorough, timely, and courteous. We are very pleased and will continue being a customer of Bay Area.
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Your serviceman was extremely polite, helpful and very thorough!
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Check up complete also instructed customer on filter
Inspected ductwork underneath trailer, found outer liner ripped in a few sections, inner line is still intact. Vapor barrier company told customer they felt air coming out of duct, however both supply ducts are in great shape. Told customer we would charge $425 to replace 14" return duct if she wanted. If she decides to have this done send me and another guy.
Inspected ductwork underneath trailer, found outer liner ripped in a few sections, inner line is still intact. Vapor barrier company told customer they felt air coming out of duct, however both supply ducts are in great shape. Told customer we would charge $425 to replace 14" return duct if she wanted. If she decides to have this done send me and another guy.
Replace x13 module system running normally at this time
Found wet switch tripped due to water on the wick. Dried switch out and reset. System began operating. Allowed condensate drain to saturate with water and then vacuumed pipes to remove any blockages. System is now in good operating condition at this time.
Service call completed, upon arrival tenant stated smoke was coming from vent, indoor fan motor was replaced recently bu homeowner, open system service panels notice run capacitor short and according to the technical data of blower motor need it a lower MFD capacitor than can cause blowers motor to seized or burnt out, system is 23 years old and is in very poorly condition, strongly recommended to replace system
Service call completed, upon arrival tenant stated smoke was coming from vent, indoor fan motor was replaced recently bu homeowner, open system service panels notice run capacitor short and according to the technical data of blower motor need it a lower MFD capacitor than can cause blowers motor to seized or burnt out, system is 23 years old and is in very poorly condition, strongly recommended to replace system
Tagged door called and left voicemail customer did not answer phone or door rescheduling to return and perform mini split tune up.
Tagged door called and left voicemail customer did not answer phone or door rescheduling to return and perform mini split tune up.
Tune up complete cleaned both indoor and outdoor coils checked system operations in heating all ok. Cleared drain flushed with dawn and water verified system draining on its own added condensate tablets to drain pan. System operating and draining correctly at this time.
Tune up complete cleaned both indoor and outdoor coils checked system operations in heating all ok. Cleared drain flushed with dawn and water verified system draining on its own added condensate tablets to drain pan. System operating and draining correctly at this time.
Homeowner picked up filters.
Maintenance completed, open system service panels, removed debris from drain pan, clean evaporator and condenser coil, check system operations, all systems vitals are good at this time
Maintenance completed, open system service panels, removed debris from drain pan, clean evaporator and condenser coil, check system operations, all systems vitals are good at this time
Call customer talked about filters