He went above and beyond to make sure our AC was working correctly. Came out within 1 hour of my phone call!
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I was very pleased with their prompt service and working around doctor appointments I had today. Jeff was very pleasant and thorough doing the service call.
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Pete is reliable, honest, tells it like it is, Great knowledge of his Air conditioners systems.
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Infinity T-Stat Shut Down - Torque lockout for 4hrs error message. Technician, Jeff Wood analyzed the system. Last Maintenance was done June 8th so it was no surprise to discover a clogged drain due to the Summer Elements. Jeff made sure there were no other issues that could cause a mechanical failure and offered suggestions for preventing a clogged drain through the summer months. Adding 1 Cup Bleach monthly to the drain will kill bacteria and it is best to Schedule Clogged Drain maintenance every 3-5 months after Spring Maintenance to prevent this point of failure in the future. Jeff is friendly and willing to share his vast knowledge with the homeowner. We are back up and running! Thanks, Jeff!
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Bill Haddix was professional, proficient, polite. I called mid-morning and before the end of the day my AC was working once again. Thank you for convenient, competent, quality service at a competitive price.
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Two service techs came to remove the old unit and install a temporary unit until our new one arrives. They worked fast and swapped the units, but they indicated they could not remove the old unit as promised, because it would not fit in their vans, so it is still sitting in my garage. Please remove the old unit ASAP.
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Pete is a very good technical man and has a high knowledge of the A/C unit that we have. Pete has kept our 13 year old unit operating for many years. He is knowledgeable of the new products and we accept his recommendation of the new unit that works best for our home. Pete is an outstanding person to deal with.
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Overall Experience
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Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Found blower module burnt. Had to replace blower motor with module. Installed and tested. System now working properly
Found blower module burnt. Had to replace blower motor with module. Installed and tested. System now working properly
Found a blown fuse. Replaced the fuse and installed the customer sprocided thermostat. They replaced the thermostat earlier today trying to fix the system but it wasn't working. Tightened all the wiring connections.
Found a blown fuse. Replaced the fuse and installed the customer sprocided thermostat. They replaced the thermostat earlier today trying to fix the system but it wasn't working. Tightened all the wiring connections.
Annual ac tuneup and cleaning. I checked refrigerant pressures and static pressure. I checked all amp draws. I checked temp splits. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I did not find any problems at this time.
Found a clogged drain line. Flushed, treated And tested the drain.
Found a clogged drain line. Flushed, treated And tested the drain.
Ran complete system tune up. System is working within factory specifications. Cleaned drain line and coils. Flushed and treated. Changed filter customer supplied.
Ran complete system tune up. System is working within factory specifications. Cleaned drain line and coils. Flushed and treated. Changed filter customer supplied.
Found primary horizontal drain pan cracked and leaking. Pan will need to be replaced . Possible to replace without cutting freon lines. Two techs will be needed . Warranty
Found primary horizontal drain pan cracked and leaking. Pan will need to be replaced . Possible to replace without cutting freon lines. Two techs will be needed . Warranty
Did spike unit 500$ was not collected by me
Did spike unit 500$ was not collected by me