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Shane came out and was very personable and knowledgeable and took the time to answer all my questions and concerns. I was very satisfied with everything. You have a new customer. Thanks for the great customer service.
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David’s a great tech. You can count on Bay Area to be truthful and honest...they don’t sell you on stuff that you don’t need.
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Bay is the best we have had in our 17 yrs in Ocala. Bought top of the line unit and they keep it like new. Courteous thorough servicing. Great office reception. Recommend to all. Always there to answer my questions.
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I'e been dealing with Bay Area for 23 years now. Always well pleased with their service and prices. Never had a problem with a repair. Good, solid business. When the founder sold out some years ago, I was afraid service might suffer, but from my perspective, that has not happened. It's like the original owners were still in charge.
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As always, very pleased with the service you provide.
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You have been servicing our A/C for the past 14yrs.on more. Plus in between then you installed a brand new system. We even had you do the Aero seal on our previous house. Back then we had major leaks totaling to about %25 between supply and return air. After then it was reduced down to about %2. Yes we did feel the difference in the house, and in our pocket. Great service, and friendly knowledgeable techs.
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Overall Experience
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Sent info to parts for quote on igniter
Check up complete continue yearly maintenance thank you
Call customer waiting for load calculation and then figure what duct work will be needed. Ms returns to work shortly and would like to have repaired prior to.
Incorrect kit for application. Capture picture of correct kit to be ordered
Ductwork quote House lacks enough drops. Drew out for load calc to determine how much and where. Static .45s .21r. 13x13 supply. 16 x 20 return on 2 sides Wants to add side wall to back porch.
Found bad fan board and heat relays. Ordered new board and relays and will return and install. Replaced indoor fan relay board and reconnected all wiring. Send customer hard copy of invoice for insurance purposes and hard copy of original visit for $67.00. Reimburse customer for 67.00 initial diagnosis fee due to it being in final bill. 8/28/20 Removed power from air handler and took electric heat package out. Removed both old heat relays and replaced with new relays. Reconnected all wiring and put back into air handler. Restored power and verified proper operation.
Found outdoor unit not running due to bad start capacitor. Replaced with new start capacitor and restored power. Let unit start and go through low and high stage. Turned off at thermostat and observed sstart again with no discrepancies. System is operating properly at this time.
Remove and reinstall air handler and return duct add support to current stand as required. Repipe and repair drain, repair return air under stand and install emergency float shut off. 2 man 6 hours. Bring duct board x1 and 2x4 pt
Checked out system operation and found system running properly. Added condensate treatment to pan and line. Changed fan speed to high per customers request. Call customer for cleaning after Sept. 15.
A/C Service on Bryant 3 ton air conditioner. checked operation of system and added treatment to consensate pan and line.
Checkup and cleaning complete. System 14 years old. No problems at this time. Draining good. Filter in house needs replacing then remove the one from the unit.
Unit out on float switch. Flushed drain and checked system. Operates normal.
Unit low on charge unit calls for 15lbs r22 added 14lbs r22 replaced 30 mfd capacitor cycled tested unit running at this time.homeowner waiting on installation of new equipment
Found bad run cap replaced run cap unit working properly at this time