Keith is real good asset to Bay Area. Thorough and very courteous.
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Shane was very good at finding the issue with the system set up and fixing it.
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Everyone that I have dealt with, from the office personnel to the installers were great. They were very professional and exceeded my expectations, after being referred to them by my home performance specialist.
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Overall Experience
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Shane came out and was very personable and knowledgeable and took the time to answer all my questions and concerns. I was very satisfied with everything. You have a new customer. Thanks for the great customer service.
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David’s a great tech. You can count on Bay Area to be truthful and honest...they don’t sell you on stuff that you don’t need.
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Overall Experience
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Bay is the best we have had in our 17 yrs in Ocala. Bought top of the line unit and they keep it like new. Courteous thorough servicing. Great office reception. Recommend to all. Always there to answer my questions.
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Out in aug 2021 to check up and unit tripped on float switch charged diagnostic but did not charge for drain cleaning only been 2 months
Blower came apart inside squirrel cage. Replacement of motor and blower. CCW mounted on right.
No communication to infinity blower motor, Replaced infinity blower motor, system operating and functioning properly at this time.
Check up complete continue yearly maintenance thank
Clogged drain. Blew out and checked system. Operates normal. 2.5 ton Lennox
Found water in float switch Flushed drain line drain Pan unit is draining at this time
Low suction low subcool. Adjust charge less than 1 pound. Had change in subcool, check unit air flow blower would not ramp up and very little static. Order new blower and recheck charge.
Found and cleaned up the dirty drain, checked the drain, no water leak related to the drain. The highly likely there's a water leak from the water pipes at the water heater.
Checked operation of unit, found trane air purifier cell is burned. Quoted replacement with carrier air purifier and 4in filter cabinet. Unit is running normally at this time.
Checked operation of unit, found bad capacitor, replaced capacitor, unit is running normally at this time.
no indoor blower. Replaced and checked. Customer purchased silver contract
Checked operation of unit, cleaned unit, unit is running normally at this time.
Customer home but leaving for appointment at noon system running but drain overflows properly seated float switch and flushed drain. Customer concerned with thermostat could not replace without a cost. set up hold to replace scheduling on thermostat.
Found water in the float switch And gunk at the top of the drain line Flushed drain line drain Pan Add a condensate tabs and dawn dish soap unit is draining at this time