Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From installation to maintenance, Bay Area is a top notch company. Great employees in office and the Nate certified service guys. Extremely satisfied with my decision to go with Bay Area for HVAC system!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Marc arrived in a timely manner and immediately addressed my concerns. He checked on the items I described, as best I could describe them, and identified the issue instantly. A quick fix and everything was back to perfection! Than you Marc and Bay Area AC!
Overall Experience
Quality
Price
Convenience
Service was provided within 2 hours of my initial call. Cliff was professional and was able to fix my AC problem very quickly. Thank you!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kind of disappointed that in the middle of a pandemic, my tech didn’t wear a mask while in my home.
Overall Experience
Quality
Price
Convenience
Upon arrival there was a burnt wire smell and arcing sound. I found hard start had burnt. I removed and tested capacitor and is getting weak but ok at this time. I repaired wire terminals and ordered a quote only for new defrost board. Board was very hot from short but working at this time. I got equipment info.
Upon arrival the homeowner said she called and canceled call an hour before I got here.
125 psi standing pressure, system out of refrigerant no visual indications (oil) were observed, liquid drier is heavily rusted however no soap bubbles were observed, customer was informed a leak search was needed (1/2 to 1& 1/2 hrs Systed dares to 2010 and has no warranty. Customer wishes to RS if further service is needed
Installed temp condenser, collected deposite
System off on primary float, no water in emergency pan. Primary pan & drain both had fair amount of spoozey algae and lower 1/2" of coil also. Vacumed, flushed, & cleaned abap. Treated evap coil with peroxide, pan with Viper enzyme. Prior to spring/summer recommend power wash cleaning. May have to perform this task sooner depending on if drain issues continue. Power cleaning charges will vary 150 to 2. Today's service handled as recall
Found a bad float switch. Replaced under warranty. Flushed, treated, and tested the drain line.
Found a bad float switch. Replaced under warranty. Flushed, treated, and tested the drain line.
Need indoor fan motor coated $120 customer wants tune up and purchase service contract when we come back with parts will discount the installation of motor and do tune up quoted $197 for a silver contract please order motor call ASAP when motor comes in now
Replaced defective thermostat with no display even with 24 volt power at R and C terminals Used CARRIER TCNHP THERMOSTAT.
Replaced defective thermostat with no display even with 24 volt power at R and C terminals Used CARRIER TCNHP THERMOSTAT.
system maintenance on heatpump system
system maintenance on heatpump system
Disinfected indoor air handler. Added drain solve, drain tablets and viper pan spray. Tested float and checked drain. Checked puron level and running amps on system.
Disinfected indoor air handler. Added drain solve, drain tablets and viper pan spray. Tested float and checked drain. Checked puron level and running amps on system.
System maintenance on 3 ton heatpump