Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Excellent service from initial meeting through installation . Everyone did exactly what they said they would do—Superior product, clear explanation of options, professional installers.
Overall Experience
Quality
Price
Convenience
Following installation of my new heat pump, a bad thermostat wire prevented the unit from switching from heat to cooling. I called late afternoon on Friday Dec 31, Bay Area had a tech out here in less then an hour. He found the problem, made a temporary fix. Early Monday morning 2 techs were here to make a permanent fix. Just to clarify the bad wire was existing wire and not related the new equipment or installation.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From installation to maintenance, Bay Area is a top notch company. Great employees in office and the Nate certified service guys. Extremely satisfied with my decision to go with Bay Area for HVAC system!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed the maintenance inspection. No recommendations at this time
Completed the maintenance inspection. No recommendations at this time
5 ton system 15 supply ducts 4 return Need new return and supply Customer wants all supply grills. Spoke to Jim Horton and got a quote of $6750. $67 to be discounted if we do ductwork. Office to review Duke Energy discount Did not collect per office.
5 ton system 15 supply ducts 4 return Need new return and supply Customer wants all supply grills. Spoke to Jim Horton and got a quote of $6750. $67 to be discounted if we do ductwork. Office to review Duke Energy discount Did not collect per office.
Inspected two vents inside house and flex ductwork. Inside of supply flex ductwork is full of heavy dust. Air Handler is 11 years old and showing signs of some mildew growth. Sprayed with disinfectant. Custmer is going to shop around for duct cleaning and will contact us when ready to replace system.
Inspected two vents inside house and flex ductwork. Inside of supply flex ductwork is full of heavy dust. Air Handler is 11 years old and showing signs of some mildew growth. Sprayed with disinfectant. Custmer is going to shop around for duct cleaning and will contact us when ready to replace system.
Customer had some concern of accumulated run time on the ECOBEE stat At 60°db & 54°wb OD & 70° IDT the system operating pressures were within parameters, especially if indoor temps are kept stable down to35° to 40° ODT Normal operations.
Customer reported condenser breaker tripping after about 15 minutes of run time. Checked both inverter and compressor windings and found no issues. Checked all 230 voltage connections between condenser and breaker and found connections at 50 amp circuit breaker both very loose and barely making connection. This can cause a breaker to trip. Tightened all 230 volt connections and tested heatpump for 17 minutes. System ran with no issues.
Customer reported condenser breaker tripping after about 15 minutes of run time. Checked both inverter and compressor windings and found no issues. Checked all 230 voltage connections between condenser and breaker and found connections at 50 amp circuit breaker both very loose and barely making connection. This can cause a breaker to trip. Tightened all 230 volt connections and tested heatpump for 17 minutes. System ran with no issues.
Low voltage wiring repair. System operating at this time.
Cleaned out and flushed blocked drain line. System was off on float switch safety. Added drain tablets and viper pan spray. Restarted and tested cooling.
Cleaned out and flushed blocked drain line. System was off on float switch safety. Added drain tablets and viper pan spray. Restarted and tested cooling.
System maintenance on heatpump system.
System maintenance on heatpump system.