Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shane knows his stuff and is thorough, professional, and timely. He also has a great sense of humor! We will entrust our HVAC needs to Bay Area who has great customer service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wow! AC went out Friday night, and technician arrived before 9 am Saturday! Great service! Murphy is polite, professional and thorough. Highly recommend Bay Area AC!
Overall Experience
Quality
Price
Convenience
We just moved here after buying a home and noticed the ac unit in garage was leaking water badly. I called Bay Area AC on Sunday after reading several good reviews on Nextdoor, and received a call back early this morning. I was able to get on the schedule this afternoon. Shane was very polite and friendly as well as extremely professional. He cleaned the lines and checked it was in working order, and went above what was necessary to have it fixed. We will definitely continue to use Bay Area AC and Shane as needed!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The service was prompt and resolved the issue, I would give the serviceman 5 stars, but the labor charge was quite high for the work done, especially when added on to the service call charge.
Overall Experience
Quality
Price
Convenience
He was very good about giving me information as to how to take care of my unit. He also explained some of the conveniences on my thermostat. He especially made be feel better when he didn't laugh at the wrong way I put in my filter. He was wonderful!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Blower motor not running at time of arrival. Had bad capacitor. Changed capacitor. Unit is running fine.
Blower motor not running at time of arrival. Had bad capacitor. Changed capacitor. Unit is running fine.
Went though system found no issues but did have impacted filter last check up way of 6/3/2021 no charge recall with in 30days 20 degree split and comp 15 rated 19.4 condenser fan running .9 rated 1.3
Annual service clean and check system, flush drain. Very old r22 system. Consider replacement over costly repairs for better efficiency and comfort.
Found unit set in Cooling but running and Heating found orange wire did not have a signal due to thermostat being bad replace. Check system unit working properly at this time
Found drain line dripping at wall appears fitting had come loose when the drain line was adjusted reglue drain line no charge per Dale
Adjusted drain line drain was trying to drain up hill unit draining at this time
Performed preventive maintenance. System is operating properly at this time. Verified proper operation of thermostat per customer.
Customer called due to system not operating customer explained they had a power surge and unit stopped operating. Customer has had system off since Thursday. Turned system on in cooling everything came on and operated checked system operations in cooling all ok system operating and draining correctly at this time. Explained to customer when power surge happened system may have ran backwards and shut off didn't find anything wrong with system at this time.
Compressor running at Max Amps, replaced bad capacitor. 19 r l a runs 13 amps. Mr will call to schedule service, concern with return.
Found refrigerant low again, found leak in evaporator coil, ordered new coil
Gathered equipment information. Consider silver membership to save on service, maintenance and repair cost
Checked operation of unit, found run capacitor bad, changed out run capacitor. Unit is running normally at this time.
Blew drain line out and flushed. Added treatment to pan and line. Verified proper draining.
Left estimate with homeowner to move mini split condenser back per Doug charge trip charge but deduct off total bill if homeowner does job