The technician was able to diagnose and fix a problem that has been ongoing for months. I am extremely satisfied.
Overall Experience
Quality
Price
Convenience
Fast service, very knowledgeable got my ac working in no time. Would recommend this company to my friends and relative's. Will call them again for any work on my heat&air system
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shane knows his stuff and is thorough, professional, and timely. He also has a great sense of humor! We will entrust our HVAC needs to Bay Area who has great customer service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Wow! AC went out Friday night, and technician arrived before 9 am Saturday! Great service! Murphy is polite, professional and thorough. Highly recommend Bay Area AC!
Overall Experience
Quality
Price
Convenience
We just moved here after buying a home and noticed the ac unit in garage was leaking water badly. I called Bay Area AC on Sunday after reading several good reviews on Nextdoor, and received a call back early this morning. I was able to get on the schedule this afternoon. Shane was very polite and friendly as well as extremely professional. He cleaned the lines and checked it was in working order, and went above what was necessary to have it fixed. We will definitely continue to use Bay Area AC and Shane as needed!
Overall Experience
Quality
Price
Convenience
He was very good about giving me information as to how to take care of my unit. He also explained some of the conveniences on my thermostat. He especially made be feel better when he didn't laugh at the wrong way I put in my filter. He was wonderful!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Although you had to change the appointment time twice, when the tech did arrive he did a fantastic job and even helped us with additional help.
Overall Experience
Quality
Price
Convenience
Very satisfied with the service Bay Area provided. The crew arrived earlier than anticipated and spent several hours in the hot sun replacing the compressor. Very efficient and professional. Would reccomend Bay Area
Overall Experience
Quality
Price
Convenience
I missed the tech in the morning but the dispatcher was able to reschedule our service for the afternoon. Thanks for accommodating an old forgetful man!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
John is another great service technician from Bay Area Air Conditioning. John performed his work in a very professional manner. He was also very friendly and a fine representative of Bay Area A/C.
Overall Experience
Quality
Price
Convenience
Performed preventative maintenance and cleaning. Checked all electrical connections and components. Checked refrigeration operations and pressures. Checked heat controls and operations. Cleaned indoor and outdoor coils. Cleared condensate drain and treated pan. Found no issues during this visit. System is in good operating condition at this time.
Found tape from initial install of reme Halo peeling away from supply plenum. Re-secured with spray glue and tape and put mastic around tape. Unit operating normally at this time
Replaced warranty mini split head for customer satisfaction. Tested operations all ok. System operating correctly at this time. Did verify system shuts off at desired temperature.
System works with follow me function. But when you use not follow me with a regular call for cooling system will not stop cooling after temperature is satisfied. Called tech support and was advised to replace board and temp sensor which i did still doing same thing. Will consult with management about resolution. Sensor 11201007003103
Clogged drain tripping float switch in unit that hooked to drain pan flushed drain cycled tested unit running at this time
Ordered tamp sensor and board. Works with follow me mode.
System over cool in regular cooling mode by 4 degrees scheduled return trip to investigate problem
Unit low adjusted charge unit cooling at this time
Painted refrigerant tubing insulation and adjusted mini-split head flap so it closes all the way went off
GET INFORMATION AND PICS FOR INSTALL
Homeowner had helper pull tstat off wall and o came disconnected wired back up unit cooling at this time
Blower motor not running at time of arrival. Had bad capacitor. Changed capacitor. Unit is running fine.
Went though system found no issues but did have impacted filter last check up way of 6/3/2021 no charge recall with in 30days 20 degree split and comp 15 rated 19.4 condenser fan running .9 rated 1.3
Annual service clean and check system, flush drain. Very old r22 system. Consider replacement over costly repairs for better efficiency and comfort.
Found unit set in Cooling but running and Heating found orange wire did not have a signal due to thermostat being bad replace. Check system unit working properly at this time