Overall Experience
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Overall Experience
Quality
Price
Convenience
I called around 1230 on a Saturday afternoon, within an hour the tech was at my house. I have very little knowledge and even less experience fixing AC units, so they tech could have told me I needed an entire new system and I would have believed him. Instead he was very honest, explained the problem and told me I could run into issue down the road but he explained how I could fix myself. Instead of worrying about the issue happening later down the road, I decided to go ahead and order the part anyway. The service agent didn’t push the item on me, I made that decision based on his honest approach to the problem and figured, like a good car mechanic, might as well let someone who was honest and upfront work on the unit. Very happy with the service and how quickly they were at my house. Thank you!
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He was thorough and explained everything to me !
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Overall Experience
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Overall Experience
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Great experience, very helpful and friendly. Explained each step that was needed to get it working as well as maintenance needed in the future. Thank you so much!
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Overall Experience
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Bay Area Air Conditioning is the only company I'll ever use for service or a new installation.
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Overall Experience
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Convenience
10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
Tenant wants work done but doesn't want landlord to know. Landlord doesn't want anyone else touching system except his ac guy. Spoke to 475, do not service without speaking to landlord.
Compressor not running Wires burnt off left quote Left quote for equipment customer wanted to purchase new system could not get approved through green sky
Replaced shorted capacitor that was not allowing compressor to started . Restarted and tested cooling. Checked freon level
Replaced shorted capacitor that was not allowing compressor to started . Restarted and tested cooling. Checked freon level
Found failed dual run capacitor, replaced capacitor
Found indoor blower module failed, tested motor, good. Part may be under parts warranty, need to verify.
Found failed thermostat, tenant declined repair at this time
Filled system to working pressure until unit can be replaced per office. Two pounds.
Filled system to working pressure until unit can be replaced per office. Two pounds.
Replaced shorted dual run capacitor. Restarted and tested cooling. Checked puron level.
Replaced shorted dual run capacitor. Restarted and tested cooling. Checked puron level.
Transformer is working found that condensate pump was hanging up and not pumping out water and then shutting down on safety switch. Cleaned out and tested pump however custmer wants to replace condensate pump now. New pump will be $197. Customer also want UV Blub replaced. Cost is pending.
